More ATT SMTP Issues.. : )

[davidswift541]

5/25/2010 2:09:21 PM ====================================
5/25/2010 2:09:21 PM Start connection to carrier: ATT
5/25/2010 2:09:21 PM Sending via SMTP
5/25/2010 2:09:21 PM ------------------------------------------------
5/25/2010 2:09:21 PM Working on message to: 512 from: EMS Station
5/25/2010 2:09:21 PM Formatting message
5/25/2010 2:09:21 PM Message contained in single packet
5/25/2010 2:09:21 PM Looking up mailserver for txt.att.net
5/25/2010 2:09:21 PM Trying host: mx.cingularme.com
5/25/2010 2:09:38 PM Connected to: mx.cingularme.com
5/25/2010 2:09:38 PM Disconnected
5/25/2010 2:09:38 PM Trying host: mail.fbgtx.org
5/25/2010 2:09:38 PM Connected to: mail.fbgtx.org
5/25/2010 2:09:38 PM Received:220 fbgtx.org (IMail 11.02 70305-2) NT-ESMTP Server X1^^
5/25/2010 2:09:38 PM Sent:Ehlo FBGTX.ORG^^
5/25/2010 2:09:38 PM Received:250-fbgtx.org says hello^^
5/25/2010 2:09:39 PM Received:250-SIZE 0^^
5/25/2010 2:09:39 PM Received:250-8BITMIME^^
5/25/2010 2:09:39 PM Received:250-DSN^^
5/25/2010 2:09:39 PM Received:250-ETRN^^
5/25/2010 2:09:39 PM Received:250-AUTH LOGIN CRAM-MD5^^
5/25/2010 2:09:39 PM Received:250-AUTH LOGIN^^
5/25/2010 2:09:39 PM Received:250 AUTH=LOGIN^^
5/25/2010 2:09:39 PM Sent:Mail From:<EMSStation@FBGTX.ORG>^^
5/25/2010 2:09:40 PM Received:250 ok^^
5/25/2010 2:09:40 PM Sent:Rcpt To:<8309980088@txt.att.net>^^
5/25/2010 2:09:40 PM Received:550 not local host txt.att.net, not a gateway^^
5/25/2010 2:09:40 PM Closing connection
5/25/2010 2:09:40 PM Sent:Quit^^
5/25/2010 2:09:40 PM Disconnected
5/25/2010 2:09:40 PM Message not accepted
5/25/2010 2:09:40 PM Permanent failure. Message will not be retried
5/25/2010 2:09:40 PM FAILED To:512 Frm:EMS Station Msg:test

[Tech Support]

The DNS connection attempts to the original AT&T host are failing, so the program is trying to deliver the messages through your local mail server. Your local mail server is rejecting the messages, probably due to the fact that you're not passing any authentication information.

So, the first thing to do is find out why the original AT&T connection is failing. If you would, run this test:

1) In Windows, go to Start - Run.

2) In the Run line, type the following and click OK: command

3) In the command prompt, type the following and hit enter:

telnet mx.cingularme.com 25

Let me know what the response is, please.

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[davidswift541]

421 service not available

connection to host lost

[davidswift541]

very frustrating. worked a few times today and then just quit.

[Tech Support]

The 421 rejection notice means that AT&T isn't accepting direct connection requests from your network. This is probably due to the fact that your ISP has a bad MTA record.

So, there are two things you can do to get around this. The first is to contact your ISP and ask them these three questions:

1) What SMTP Server can I use?

2) Does that server require authentication?

2a) If that server does require authentication, SPECIFICALLY what authentication credentials should you use?

Once you get the answer to those questions, email me at support at notepage dot com and we can finish the rest of the process via email (the information is sensitive and I don't think you'd want it post on a public forum).

Alternatively, if you have the patience of Job, you can try to reach the level 2 or level 3 AT&T Tech Support to ask them to place your IP (or IP range) on a whitelist. This is extremely difficult and frustrating to do but it is possible.

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[davidswift541]

authentication used is user name and password. (no SSL/encryption.)

[Tech Support]

If you would, please contact me at support at notepage dot com. I imagine you don't want the authentication information posted on a public forum, so it'll be better to go over the rest via email.

_________________
Tech Support
support@notepage.com
http://www.notepage.net