WCTP protocol not reaching Archwireless

[danny_white]

[u]I am getting this error message when I try to send a page.[/u]


4/2/2004 4:26:24 PM Dialer Started
4/2/2004 4:29:17 PM ====================================
4/2/2004 4:29:17 PM Start connection to carrier: arch
4/2/2004 4:29:17 PM Send using WCTP protocol
4/2/2004 4:29:17 PM ------------------------------------------------
4/2/2004 4:29:17 PM Working on message to: danny from:
4/2/2004 4:29:17 PM Formatting message
4/2/2004 4:29:17 PM Message contained in single packet
4/2/2004 4:29:17 PM Sending message
4/2/2004 4:29:18 PM Invalid response from host
4/2/2004 4:29:18 PM Failed Attempt To:danny Msg:test
4/2/2004 4:29:36 PM ====================================
4/2/2004 4:29:36 PM Start connection to carrier: arch
4/2/2004 4:29:36 PM Send using WCTP protocol
4/2/2004 4:29:36 PM ------------------------------------------------
4/2/2004 4:29:36 PM Working on message to: danny from:
4/2/2004 4:29:36 PM Formatting message
4/2/2004 4:29:36 PM Message contained in single packet
4/2/2004 4:29:36 PM Sending message
4/2/2004 4:29:37 PM Invalid response from host
4/2/2004 4:29:37 PM Failed Attempt To:danny Msg:test
4/2/2004 4:29:55 PM ====================================
4/2/2004 4:29:55 PM Start connection to carrier: arch
4/2/2004 4:29:55 PM Send using WCTP protocol
4/2/2004 4:29:55 PM ------------------------------------------------
4/2/2004 4:29:55 PM Working on message to: danny from:
4/2/2004 4:29:55 PM Formatting message
4/2/2004 4:29:55 PM Message contained in single packet
4/2/2004 4:29:55 PM Sending message
4/2/2004 4:29:55 PM Invalid response from host
4/2/2004 4:29:55 PM Message retry limit reached
4/2/2004 4:29:55 PM FAILED To:danny Msg:test
4/2/2004 4:29:55 PM Carrier retry limit reached. Marking pending messages as bad
4/2/2004 4:30:13 PM ====================================
4/2/2004 4:30:13 PM Start connection to carrier: arch
4/2/2004 4:30:13 PM Send using WCTP protocol
4/2/2004 4:30:13 PM ------------------------------------------------
4/2/2004 4:30:13 PM Working on message to: danny from:
4/2/2004 4:30:13 PM Formatting message
4/2/2004 4:30:13 PM Message contained in single packet
4/2/2004 4:30:13 PM Sending message
4/2/2004 4:30:14 PM Invalid response from host
4/2/2004 4:30:14 PM Failed Attempt To:danny Msg:test
4/2/2004 4:30:32 PM ====================================
4/2/2004 4:30:32 PM Start connection to carrier: arch
4/2/2004 4:30:32 PM Send using WCTP protocol
4/2/2004 4:30:32 PM ------------------------------------------------
4/2/2004 4:30:32 PM Working on message to: danny from:
4/2/2004 4:30:32 PM Formatting message
4/2/2004 4:30:32 PM Message contained in single packet
4/2/2004 4:30:32 PM Sending message
4/2/2004 4:30:32 PM Invalid response from host
4/2/2004 4:30:32 PM Failed Attempt To:danny Msg:test
4/2/2004 4:30:50 PM ====================================
4/2/2004 4:30:50 PM Start connection to carrier: arch
4/2/2004 4:30:50 PM Send using WCTP protocol
4/2/2004 4:30:50 PM ------------------------------------------------
4/2/2004 4:30:50 PM Working on message to: danny from:
4/2/2004 4:30:50 PM Formatting message
4/2/2004 4:30:50 PM Message contained in single packet
4/2/2004 4:30:50 PM Sending message
4/2/2004 4:30:51 PM Invalid response from host
4/2/2004 4:30:51 PM Message retry limit reached
4/2/2004 4:30:51 PM FAILED To:danny Msg:test
4/2/2004 4:30:51 PM Carrier retry limit reached. Marking pending messages as bad
4/2/2004 4:35:27 PM ====================================
4/2/2004 4:35:27 PM Start connection to carrier: arch
4/2/2004 4:35:27 PM Send using WCTP protocol
4/2/2004 4:35:27 PM ------------------------------------------------
4/2/2004 4:35:27 PM Working on message to: danny from: whited
4/2/2004 4:35:27 PM Formatting message
4/2/2004 4:35:27 PM Message contained in single packet
4/2/2004 4:35:27 PM Sending message
4/2/2004 4:35:28 PM Invalid response from host
4/2/2004 4:35:28 PM Failed Attempt To:danny Frm:whited Msg:grwet
4/2/2004 4:35:46 PM ====================================
4/2/2004 4:35:46 PM Start connection to carrier: arch
4/2/2004 4:35:46 PM Send using WCTP protocol
4/2/2004 4:35:46 PM ------------------------------------------------
4/2/2004 4:35:46 PM Working on message to: danny from: whited
4/2/2004 4:35:46 PM Formatting message
4/2/2004 4:35:46 PM Message contained in single packet
4/2/2004 4:35:46 PM Sending message
4/2/2004 4:35:46 PM Invalid response from host
4/2/2004 4:35:46 PM Failed Attempt To:danny Frm:whited Msg:grwet
4/2/2004 4:36:04 PM ====================================
4/2/2004 4:36:04 PM Start connection to carrier: arch
4/2/2004 4:36:04 PM Send using WCTP protocol
4/2/2004 4:36:04 PM ------------------------------------------------
4/2/2004 4:36:04 PM Working on message to: danny from: whited
4/2/2004 4:36:04 PM Formatting message
4/2/2004 4:36:04 PM Message contained in single packet
4/2/2004 4:36:04 PM Sending message
4/2/2004 4:36:05 PM Invalid response from host
4/2/2004 4:36:05 PM Message retry limit reached
4/2/2004 4:36:05 PM FAILED To:danny Frm:whited Msg:grwet
4/2/2004 4:36:05 PM Carrier retry limit reached. Marking pending messages as bad
4/2/2004 4:37:56 PM ====================================
4/2/2004 4:37:56 PM Start connection to carrier: arch
4/2/2004 4:37:56 PM Send using WCTP protocol
4/2/2004 4:37:56 PM ------------------------------------------------
4/2/2004 4:37:56 PM Working on message to: danny from: whited
4/2/2004 4:37:56 PM Formatting message
4/2/2004 4:37:56 PM Message contained in single packet
4/2/2004 4:37:56 PM Sending message
4/2/2004 4:37:56 PM Invalid response from host
4/2/2004 4:37:56 PM Failed Attempt To:danny Frm:whited Msg:grwet
4/2/2004 4:38:14 PM ====================================
4/2/2004 4:38:14 PM Start connection to carrier: arch
4/2/2004 4:38:14 PM Send using WCTP protocol
4/2/2004 4:38:14 PM ------------------------------------------------
4/2/2004 4:38:14 PM Working on message to: danny from: whited
4/2/2004 4:38:14 PM Formatting message
4/2/2004 4:38:14 PM Message contained in single packet
4/2/2004 4:38:14 PM Sending message
4/2/2004 4:38:15 PM Invalid response from host
4/2/2004 4:38:15 PM Failed Attempt To:danny Frm:whited Msg:grwet
4/2/2004 4:38:33 PM ====================================
4/2/2004 4:38:33 PM Start connection to carrier: arch
4/2/2004 4:38:33 PM Send using WCTP protocol
4/2/2004 4:38:33 PM ------------------------------------------------
4/2/2004 4:38:33 PM Working on message to: danny from: whited
4/2/2004 4:38:33 PM Formatting message
4/2/2004 4:38:33 PM Message contained in single packet
4/2/2004 4:38:33 PM Sending message
4/2/2004 4:38:33 PM Invalid response from host
4/2/2004 4:38:33 PM Message retry limit reached
4/2/2004 4:38:33 PM FAILED To:danny Frm:whited Msg:grwet
4/2/2004 4:38:33 PM Carrier retry limit reached. Marking pending messages as bad
4/2/2004 4:38:36 PM Dialer Stopped
4/6/2004 12:53:17 PM Dialer Started
4/6/2004 12:53:25 PM ====================================
4/6/2004 12:53:25 PM Start connection to carrier: arch
4/6/2004 12:53:25 PM Send using WCTP protocol
4/6/2004 12:53:25 PM ------------------------------------------------
4/6/2004 12:53:25 PM Working on message to: danny from: whited
4/6/2004 12:53:25 PM Formatting message
4/6/2004 12:53:25 PM Message contained in single packet
4/6/2004 12:53:25 PM Sending message
4/6/2004 12:53:26 PM Invalid response from host
4/6/2004 12:53:26 PM Failed Attempt To:danny Frm:whited Msg:nknmkl
4/6/2004 12:53:44 PM ====================================
4/6/2004 12:53:44 PM Start connection to carrier: arch
4/6/2004 12:53:44 PM Send using WCTP protocol
4/6/2004 12:53:44 PM ------------------------------------------------
4/6/2004 12:53:44 PM Working on message to: danny from: whited
4/6/2004 12:53:44 PM Formatting message
4/6/2004 12:53:44 PM Message contained in single packet
4/6/2004 12:53:44 PM Sending message
4/6/2004 12:53:45 PM Invalid response from host
4/6/2004 12:53:45 PM Failed Attempt To:danny Frm:whited Msg:nknmkl
4/6/2004 12:54:03 PM ====================================
4/6/2004 12:54:03 PM Start connection to carrier: arch
4/6/2004 12:54:03 PM Send using WCTP protocol
4/6/2004 12:54:03 PM ------------------------------------------------
4/6/2004 12:54:03 PM Working on message to: danny from: whited
4/6/2004 12:54:03 PM Formatting message
4/6/2004 12:54:03 PM Message contained in single packet
4/6/2004 12:54:03 PM Sending message
4/6/2004 12:54:03 PM Invalid response from host
4/6/2004 12:54:03 PM Message retry limit reached
4/6/2004 12:54:03 PM FAILED To:danny Frm:whited Msg:nknmkl
4/6/2004 12:54:03 PM Carrier retry limit reached. Marking pending messages as bad

[Tech Support]

Let's try getting a more detailed log.

While in NotePager Pro, hit <ctrl><alt><d>. You should get a message saying the detailed logging is enabled.

Send another test message, and post the log here again.

[danny_white]

I tried it, but nothing happened

[Tech Support]

What version of NotePager Pro are you using?

[danny_white]

it is version 3.0. It is a trial, doest that make a diffrence?

[Tech Support]

The trial version should work fine.

Let's try to get the detailed logging turned on again.

While on the NotePager Pro main screen, on your keyboard hold down the Ctrl key and the Alt key together. While holding them down, press the D key once. You should get a popup window that says that detailed logging has been enabled.

[danny_white]

I still had no luck with it. I tried to reinstall and nothing happened.

[Tech Support]

Without the additional logging info it will be hard to figure out exactly why it is failing. Would it be possible for you to give our tech support department a call? (781) 829-0500