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Guest123
Guest
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 Posted: Thu Mar 18, 2004 12:36 pm Post subject: Modem |
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I'm trying to use pagegate. I've tried 3 different modem and all of them give me the waiting for protocol or trying to reset modem error. I've tried many different Init string with no success. I loaded the demo notepager32 and the modem works fine with that.
Thanks for all suggestions
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Mar 18, 2004 1:13 pm Post subject: Modem |
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In NotePager 32, what init string did the program choose?
Also what modem (make and model) are you currently using? |
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Guest123
Guest
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| Posted: Thu Mar 18, 2004 3:33 pm Post subject: |
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Diamond Supra express 56k SUP 2730, USRobotic Sportster 14400 Fax Modem and MultiTech MT5634ZBA. The string from Notepage32 was AT&F0Q0V1X4&D2&B1&K0&M0&N2 on all modems.
I used this same string in Pagegate.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Mar 18, 2004 3:39 pm Post subject: Modem |
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Try using the USR.
Under 'Connectors' -> 'Dialer1' -> 'Settings' set the init string to auto
Under 'Carriers' -> '<yourcarrier>' -> 'Settings', blank out the init string
Make sure your settings in the carrier are:
1200 baud
even parity
7 data bits
1 stop bit
Try sending a test. If it doesn't work try
1200 baud
no parity
8 data bits
1 stop bit
Also, on the carrier screen make sure the protocol is set to TAP.
If you still have trouble, please post the carrier you are trying to connect to, and the phone number you are using to call them. |
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Guest123
Guest
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| Posted: Fri Mar 19, 2004 11:30 am Post subject: |
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| I'm trying to send pages to Pagenet - 301-558-7363
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Fri Mar 19, 2004 11:36 am Post subject: Modem |
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| Did any of the above suggestions help? |
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Guest123
Guest
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| Posted: Fri Mar 19, 2004 2:44 pm Post subject: |
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| Sorry, nothing worked. I even reloaded the entire application. I also can send from Hyperterminal with no problem to pagenet.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Fri Mar 19, 2004 2:58 pm Post subject: Modem |
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That is very strange.
Here is how to turn on detailed logging in the dialer logs. It may give us some insight into what is happending.
Create a file named 'modem.dbg' in your PageGate program folder (typically c:\program files\pagegate\). Make sure Windows doesn't add any extensions beyond the .dbg, like Windows has a habit of doing.
Stop and Restart PageGate.
Now if you look in your dialer logs, there should be more detail. Can you post a delivery session back here? |
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Guest123
Guest
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| Posted: Fri Mar 19, 2004 4:08 pm Post subject: |
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Start connection to carrier: Pagenet
Connect using Tap protocol
Setting communication parameters
Connected to carrier
Waiting for protocol initialzation
Sent:<CR>
Recieved:<CR>
Sent:<CR>
Recieved:<CR>
Sent:<CR>
Recieved:<CR>
Sent:<CR>
Recieved:<CR>
Carrier retry limit reached. Marking pending message as bad
FAILED Stn:0 To:Walter Frm:TEST Msg:test
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Fri Mar 19, 2004 4:42 pm Post subject: Modem |
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Let's try connecting slower:
Set the baud rate in the carrier screen to 300
Set the parity to even
Set the data bits to 7
In the init string change the &N2 to a &N1 |
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Guest123
Guest
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| Posted: Fri Mar 19, 2004 5:40 pm Post subject: |
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| Still will not connect.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Sat Mar 20, 2004 7:24 pm Post subject: Modem |
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| We must be missing something obvious. I would recommend you call our tech support department on Monday, and they will be able to help you. |
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