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mickm3



Joined: 06 Oct 2008
Posts: 18

PostPosted: Fri Nov 28, 2008 6:08 am    Post subject: PageGate services stops running Reply with quote

Hello,

The pagegate services stop running. In the GetAscii log file is says
Module stopped:Evaluation version run for 4 days. But I have purchased and installed a license for 5 users. When I checked the services all the pagegate services were stopped.

Why would it be saying this is an evaluation version when I have installed a license for 5 users.

thanks.


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Fri Nov 28, 2008 7:38 am    Post subject: Reply with quote

The getASCII module is an option as well - did you purchase that option?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
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Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4395

PostPosted: Fri Nov 28, 2008 9:12 am    Post subject: Reply with quote

If you can tell me the name or company name that the program is registered to, I can look up the registration key and let you know if you have the GetAscii module licensed.


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mickm3



Joined: 06 Oct 2008
Posts: 18

PostPosted: Fri Nov 28, 2008 9:28 am    Post subject: Reply with quote

I did not realise that the GetAscii Module was a seperate license. Strencom is the company name and we are back in Cork in Ireland.

Thanks.


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NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Fri Nov 28, 2008 11:03 am    Post subject: Reply with quote

Upgrade the GetAscii or Commandline/ASCII Interface for $50.00 USD at http://www.notepage.net/upgrade-order-forms.htm

On the PageGate Upgrade & Addons webpage, uncheck any options that are not required (i.e. Upgrade version 4.x to version 5 of PageGate...).

You will need the PageGate Serial Number, which is located in the PageGate Admin module's Registration screen (upper right side).

PageGate's Interfaces are each priced separately from the Pager License so you only pay for the Interface(s) that are required.



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