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JLOWELL33



Joined: 12 Jul 2008
Posts: 3
Location: MA

PostPosted: Thu Nov 20, 2008 6:46 pm    Post subject: verizon problems Reply with quote

i use the notepager pro software and all of the sudden verizon smtp is not working. i can send pages to all other companies. i need help please.


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OzCom



Joined: 22 Oct 2003
Posts: 1121
Location: US

PostPosted: Thu Nov 20, 2008 9:14 pm    Post subject: Reply with quote

Your IP probably got blacklisted - check the debug level logs - they will show each step of the process and, if you're blacklisted, will tell you which list which will lead you to instructions to start the removal process



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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JLOWELL33



Joined: 12 Jul 2008
Posts: 3
Location: MA

PostPosted: Fri Nov 21, 2008 12:08 am    Post subject: Reply with quote

i tried that it would not tell me anything this is what it looked like

Formatting message
11/19/2008 9:39:57 PM Message contained in single packet
11/19/2008 9:39:57 PM Looking up mailserver for VTEXT.COM
11/19/2008 9:39:57 PM Trying host: smtp-bb.VTEXT.COM
11/19/2008 9:39:58 PM Connected to: smtp-bb.VTEXT.COM
11/19/2008 9:39:58 PM Received:554 njbrspamp3.vtext.com^^
11/19/2008 9:39:58 PM Trying host: smtp-sl.VTEXT.COM
11/19/2008 9:39:59 PM Connected to: smtp-sl.VTEXT.COM
11/19/2008 9:39:59 PM Received:554 txslspamp2.vtext.com^^
11/19/2008 9:39:59 PM Trying host: VERIZON.NET
11/19/2008 9:40:00 PM Connected to: VERIZON.NET
11/19/2008 9:40:20 PM Disconnected
11/19/2008 9:40:20 PM Message not accepted
11/19/2008 9:40:20 PM Failed Attempt

i need help i have a bunch of customers who use verizon and we are having trouble.


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OzCom



Joined: 22 Oct 2003
Posts: 1121
Location: US

PostPosted: Fri Nov 21, 2008 8:44 am    Post subject: Reply with quote

Some Options:

1) Change the IP of the machine you're sending from
2) Try to use TAP for Verizon
3) Add a cellular modem and usr the GSM-AT protocol



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Fri Nov 21, 2008 9:40 am    Post subject: Reply with quote

The other option is that you can use a local mail server to relay your messages through, as long as that local mail server doesn't require authentication. Unfortunately, at this time, NotePager Pro doesn't support the ability to Authenticate SMTP transactions. PageGate, however, does. So if you want to contact your ISP or IT people and ask them what your local mail server is and whether or not it supports authentication, you can find out if this is a viable solution as well.



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