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  Topic: Error Sending Packet
zemdem

Replies: 1
Views: 5713

PostForum: PageGate Support   Posted: Fri Jun 27, 2014 5:18 am   Subject: Error Sending Packet
Hi,

we have been using pagegate now for approx. a year and we have not had any issues, until this morning.

A critical UPS went down in the data centre, and the alert from solarwinds was submitted to pagegate ascii fine. We use a Huawei E3131 USB Modem for sending texts out.

There are groups of users setup, and the global group for this alert was chosen which is 18 people. this has worked with no problems in the past.

This morning it sent to the first 3 people on the group list, then each msg after that stated ' error sending packet'.

The global log states 'PGDial1Failed'.

I need to get to the bottom of why these failed to ensure we don't have this issue when another critical piece of equipment fails on the network.


Cheers

Zem
  Topic: PageGate Testing with Huawei E3131 3g Modem
zemdem

Replies: 3
Views: 10293

PostForum: PageGate Support   Posted: Thu Oct 24, 2013 2:59 am   Subject: PageGate Testing with Huawei E3131 3g Modem
thanks, "liberated" a SIM from an old phone at work and presto! works like a dream, just need to setup Orion NPM alerts to it now :)
  Topic: PageGate Testing with Huawei E3131 3g Modem
zemdem

Replies: 3
Views: 10293

PostForum: PageGate Support   Posted: Wed Oct 23, 2013 8:02 am   Subject: PageGate Testing with Huawei E3131 3g Modem
Thanks, but how can I do this now I have 'switched' it to serial mode? or do I have to reset the dongle fully.
  Topic: PageGate Testing with Huawei E3131 3g Modem
zemdem

Replies: 3
Views: 10293

PostForum: PageGate Support   Posted: Wed Oct 23, 2013 6:30 am   Subject: PageGate Testing with Huawei E3131 3g Modem
Hi,

I have followed various threads to get the software working to no avail.

I have a Huawei E3131 3G modem.

I have also seen and tried Des comments here http://mindofdes.blogspot.co.uk/2013/02/pagegate-and-sms-messaging-using-usb3g.html

All I get back in the log for sending a message is DSFLOWRPT.

The dongle is setup as here: http://mybroadband.co.za/vb/showthread.php/507680-Huawei-HiLink-modems-(E303-E3131-etc-)/page2?s=10970c197f1fc27d6afa930c95b1d028

So I have a 3G Modem - currently says COM5, 3G PC UI Interface - COM4 and 3G app at COM3.

This is the output of the connector log.

23/10/2013 12:19:03 Start connection to carrier: Orange
23/10/2013 12:19:03 Connect using GSM protocol
23/10/2013 12:19:06 Setting communication parameters (9600,n,8,1)
23/10/2013 12:19:06 Attempting to reset modem
23/10/2013 12:19:08 Sent:AT<CR>
23/10/2013 12:19:08 Received:<CR><LF>OK<CR><LF><CR><LF>^DSFLOWRPT:0000031D,00000000,00000000,000000000000020E,00000000000002FD,00000000,00000000<CR><LF>
23/10/2013 12:19:10 Modem reset
23/10/2013 12:19:10 Sent:AT+CMGF=1<CR>
23/10/2013 12:19:13 Received:<CR><LF>OK<CR><LF>
23/10/2013 12:19:13 Text delivery mode entered
23/10/2013 12:19:15 ----------------------------------------
23/10/2013 12:19:15 Working on message to: mez_test from: test
23/10/2013 12:19:17 Formatting message
23/10/2013 12:19:17 Message contained in a single packet
23/10/2013 12:19:20 Sending packet
23/10/2013 12:19:20 Sent:AT+CMGS="0777xxxxxx"<CR>
23/10/2013 12:19:22 Received:<CR><LF>>
23/10/2013 12:19:22 Sent:test:test text<SUB>
23/10/2013 12:19:55 Received:<CR><LF>^DSFLOWRPT:00000331,00000000,00000000,000000000000020E,00000000000002FD,00000000,00000000<CR><LF><CR><LF>^DSFLOWRPT:00000335,00000000,00000000,000000000000020E,00000000000002FD,00000000,00000000<CR><L ...
 
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