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  Topic: Database error 3343 and how to clear pending messages? HELP!
wendallwoof

Replies: 1
Views: 1111

PostForum: PageGate Support   Posted: Fri Aug 05, 2016 9:16 am   Subject: Database error 3343 and how to clear pending messages? HELP!
Hi all,
I use page gate to poll from solarwinds and to then forward via an sms modem.

So we wanted to test the alerts as we had a power down today. I accidentally sent 150 alerts, which were successfully sent to the process folder. Pagegate picked these up and I had 150 pending alerts. I quickly deleted the .asc files from the process folder so that these messages would not actually send.

however....pagegate is still seeing the pending files. I've attempted to shut down the device, restart the services and it still keeps trying to send the SMS even though they no longer exist in the process folder. if I check the logs I keep seeing

37 Program Halted. Database error: 3343 Unrecognized database format 'C:\PageGateData\Database\pagegate.mdb'. in Procedure: main2
05/08/2016 13:31:37 Module Stopped

is this just because I deleted the files? I tried to restore the files back to the folder but the same issue occurs and im waiting a life time for those pending messages to go...

Any ideas?
 
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