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thanks so much! sounds good...i'm reaching out to CAD vendor...

i will send along to our CAD vendor as I don't want to initiate something that will cause conflict in the application. I am in IT working with CAD vendor to try to find out why our mail system is not getting the messages. We are working all angles. I find this interesting as I am looking at a different log , in same dir, called pagegate.log. I see that every hour at 37 minute mark there is an entry Log Ping...I'm wondering what this is doing...
So - with your suggestion, what does this do? Does this enable more logs, or does it enable more detail as to why the message not accepted in this case? Is there overhead to putting this in debug mode?
Thanks so much for the input...

Thank you. I have one log pgdial1 and unfortunately it is the information I have been looking at - and it only says
"Message not accepted"
"Failed attempt Stn1"
There is no other identifying information.

We are using pagegate

Is there a log that identifies why a message is rejected?
Connect log displays trying host smtp-relay.gmail.com and then says message not accepted.
While attempting to send a message to smtp-relay.gmail.com, messages are sometimes rejected, retried and on the 4th attempt, are marked as bad and never sent.

Author	Message
Topic: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Forum: General Questions and Announcements Posted: Fri Nov 13, 2015 2:37 pm Subject: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	thanks so much! sounds good...i'm reaching out to CAD vendor...
Topic: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Forum: General Questions and Announcements Posted: Fri Nov 13, 2015 2:16 pm Subject: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	i will send along to our CAD vendor as I don't want to initiate something that will cause conflict in the application. I am in IT working with CAD vendor to try to find out why our mail system is not getting the messages. We are working all angles. I find this interesting as I am looking at a different log , in same dir, called pagegate.log. I see that every hour at 37 minute mark there is an entry Log Ping...I'm wondering what this is doing... So - with your suggestion, what does this do? Does this enable more logs, or does it enable more detail as to why the message not accepted in this case? Is there overhead to putting this in debug mode? Thanks so much for the input...
Topic: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Forum: General Questions and Announcements Posted: Fri Nov 13, 2015 2:08 pm Subject: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Thank you. I have one log pgdial1 and unfortunately it is the information I have been looking at - and it only says "Message not accepted" "Failed attempt Stn1" There is no other identifying information.
Topic: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Forum: General Questions and Announcements Posted: Fri Nov 13, 2015 1:40 pm Subject: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	We are using pagegate
Topic: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Forum: General Questions and Announcements Posted: Fri Nov 13, 2015 12:56 pm Subject: Msg rejection attempting to connect to smtp-relay.gmail.com
washco Replies: 8 Views: 163095	Is there a log that identifies why a message is rejected? Connect log displays trying host smtp-relay.gmail.com and then says message not accepted. While attempting to send a message to smtp-relay.gmail.com, messages are sometimes rejected, retried and on the 4th attempt, are marked as bad and never sent.