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NotePage, Inc. Forum Index
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  Topic: Pagegate admin not opening
virtualoffice

Replies: 6
Views: 12084

PostForum: PageGate Support   Posted: Mon Jul 20, 2015 7:20 pm   Subject: Pagegate admin not opening
Thanks very much, it works beautifully now!
  Topic: Pagegate admin not opening
virtualoffice

Replies: 6
Views: 12084

PostForum: PageGate Support   Posted: Sat Jul 18, 2015 8:05 am   Subject: Pagegate admin not opening
Hi Thanks for the reply,

Unfortunately there is no change, this exe spat out the same errors.

Is there a log file we can look at to maybe get a better idea what is going on?

Thanks
Joel
  Topic: Pagegate admin not opening
virtualoffice

Replies: 6
Views: 12084

PostForum: PageGate Support   Posted: Thu Jul 16, 2015 9:06 pm   Subject: Pagegate admin not opening
Hi Thanks for the quick reply.

I have tried installing to C:\Program Files (x86)\NotePage\PageGate Admin\ as well as C:\PageGate Admin\

OS is Win7 Pro service pack .1
  Topic: Pagegate admin not opening
virtualoffice

Replies: 6
Views: 12084

PostForum: PageGate Support   Posted: Thu Jul 16, 2015 2:59 am   Subject: Pagegate admin not opening
We have installed a couple of new workstations which need PG admin running. The program installs fine (as administrator) but produces the following errors when attempting to open

PG Admin Warning Message
Excessive database retries in Procedure:
UpdateUserIdLength: 3262

PG Admin Fatal Error
Excessive database errors: 3262 Could not lock table 'users'; currently in use by user 'admin' on machine 'TREADSTONE'. in procedure: UpdateUserIdLength
Program Halted

Treadstone is the name of the PageGate Server, PG Admin is not running on it.

I am able to log in fine on our existing workstations. (which run v7.0.6)

I have set the permissions on the PageGateDate directory to Everyone; Full Control, at the share level and NTFS security level

I have tried turning off windows firewall on the new workstations



Any further tricks I can try to get these workstations going would be great.

Thansk
Joel
 
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