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Unfortunately we did reinstall the software to clear the issue. If it happens again, we will call support before we go through the uninstall/reinstall process. Thank you for following up so quickly!

For the second time in a month, we've received an error message which pops up after trying to open the Notepager Pro 5 program. The program does not open and the following error pops up: Error 3191, Cannot define field more than once. We're looking for either a resolution to the error or preventative maintenance to keep it from happening again.

We're using NotePager Pro 5 and the computer is a Windows 7, 64-Bit machine.

My staff seems to think that it may have something to do with the automatic Windows Updates, which is possible but I don't know which update could be the culprit.

The only way to resolve the issue is a clean uninstall and reinstall.

Any help is appreciated.

Hello,

I'm on version 5.0 and when I try to import the recipients, it says that it has skipped all of them. I was able to successfully import the file on another machine as a test so this has to be a local issue. Any suggestions?

Author	Message
Topic: Error 3191
tlein Replies: 2 Views: 20359	Forum: NotePager Pro Support Posted: Mon Mar 07, 2016 6:07 pm Subject: Error 3191
tlein Replies: 2 Views: 20359	Unfortunately we did reinstall the software to clear the issue. If it happens again, we will call support before we go through the uninstall/reinstall process. Thank you for following up so quickly!
Topic: Error 3191
tlein Replies: 2 Views: 20359	Forum: NotePager Pro Support Posted: Fri Mar 04, 2016 7:14 pm Subject: Error 3191
tlein Replies: 2 Views: 20359	For the second time in a month, we've received an error message which pops up after trying to open the Notepager Pro 5 program. The program does not open and the following error pops up: Error 3191, Cannot define field more than once. We're looking for either a resolution to the error or preventative maintenance to keep it from happening again. We're using NotePager Pro 5 and the computer is a Windows 7, 64-Bit machine. My staff seems to think that it may have something to do with the automatic Windows Updates, which is possible but I don't know which update could be the culprit. The only way to resolve the issue is a clean uninstall and reinstall. Any help is appreciated.
Topic: Import/Export to & from Notepager Pro
tlein Replies: 5 Views: 35070	Forum: NotePager Pro Support Posted: Fri Oct 16, 2015 2:47 pm Subject: Skipping recipients on import
tlein Replies: 5 Views: 35070	Hello, I'm on version 5.0 and when I try to import the recipients, it says that it has skipped all of them. I was able to successfully import the file on another machine as a test so this has to be a local issue. Any suggestions?