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  Topic: Guidance for SNMP Trap Alerts
tdenton

Replies: 3
Views: 604

PostForum: PageGate Support   Posted: Wed Jan 24, 2018 3:56 pm   Subject: Guidance for SNMP Trap Alerts
Thank you for the help. I was able to get the Solarwinds Trap Alert trigger to send out using the send32 syntax you provided and the ${variable} from the trap message as the body/message.
  Topic: Guidance for SNMP Trap Alerts
tdenton

Replies: 3
Views: 604

PostForum: PageGate Support   Posted: Tue Jan 23, 2018 1:17 pm   Subject: Guidance for SNMP Trap Alerts
I would like to send a page from the Solarwinds SNMP Trap Viewer, which is different from the Orion Alert Manager. I have the Orion server sending pages with no problems from Alerts created in Alert Manager using the "Dial Paging or SMS Server" option specified on your support website.

However when I attempt to do the same from the SNMP Trap Viewer, I do not have the option to "Dial Paging or SMS Server". Is there a CLI syntax, or script I need to use instead to be able to send a page from an SNMP trap?

Alternatively, is there a way PageGate can function as an SMTP relay to accept an SMTP message and then in turn send that through the USB Modem via SMS?
  Topic: Clear Page Gate Queue
tdenton

Replies: 4
Views: 857

PostForum: PageGate Support   Posted: Fri Oct 27, 2017 3:44 pm   Subject: Clear Page Gate Queue
Ok great, thanks so much for clearing that up.
  Topic: Clear Page Gate Queue
tdenton

Replies: 4
Views: 857

PostForum: PageGate Support   Posted: Fri Oct 27, 2017 3:38 pm   Subject: Clear Page Gate Queue
It does say pending 0,

however I have

Server 113
Sched 480
GetAscii 229
Connectors 113
  Topic: Clear Page Gate Queue
tdenton

Replies: 4
Views: 857

PostForum: PageGate Support   Posted: Fri Oct 27, 2017 2:49 pm   Subject: Clear Page Gate Queue
We had a circuit go down for days, and the guy on call didn't silence the alerts, but rather just stopped the PageGate service. So now we have hundreds of messages get queued up.

I tried right clicking the carrier and recipient queues and clearing them out, however they still keep coming. Finally I stopped the service, went into the data PageGateData/Orion/process folder and deleted those files. Now the messages stopped being sent out, however the PG Monitor still shows the hundreds of emails in the queue. How can I resolve this?
 
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