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Hi Justin,

Did you find any new ways of integrating other apps with PageGate?

I'm looking to have Nagios and IT Assistant send out alert email messages to PageGate when an "alert goes off"

What we have now is just those monitoring programs send email messages to a "set list of email addresses". This is inefficient as we have a rotating on call schedule, so we'd like for the messages to be sent to the correct personnel based on a predetermined set of groups with a schedule (which PageGate supplies).

We'd like for: one message sent to PageGate by either / or Nagios / IT Assistant & in turn PageGate will send out email message alerts based on the Groups with scheduling setup within PageGate.

So basically since an app like IT Assistant cannot tell "who" to send an email alert to based on a rotating on call schedule (it's either send it to one shared addresses or everyone's address -all or nothing) -we needed something that could send alerts based on a group schedule (I'm repeating myself, ha!).

I guess this isn't really integrating with IT Assist. and Nagios -but rather just using PageGate to send out (forward) email alerts sent to PageGate from IT Assist / Nagios.

Sounds simple but I couldn't find any other apps that could send out messages based on a group with scheduling abilities such as PageGate. We don't need the pager functionality bit at all, really just the ability to send emails based on... (well you know what I'm going to say: groups....schedule....).

Can you tell us how you used PageGate if you were able to for instance with Nagios?

Thanks for any shared info.

I look forward to continuing my PageGate testing / setup next week.

Hopefully it will satisfy my company's needs & we can implement a full solution in the near feature, thanks for your support.

Is there a way for us to use our existing email setup (domain, dedicated Exchange server etc.) to integrate with PageGate?

So for instance, an email would be sent from our monitoring device thru our email system to the PageGate server.

The PageGate server would then in turn know who to contact based on the email it received.

In this case, if we owned "ourdomain.com":
1) our monitoring software would send an email message to pagegate@ourdomain.com (we would create an email account called pagegate on our mail server)

2) PageGate would receive that message & then PageGate would then send out a "page" to a configured recipient?

------------------------------------------------------

OR is this not possible and we can only do something like:

PageGate must have it's own email domain, run as it's own email server, then our monitoring devices will have to send email from our office using our in house mail system to the PageGate server (which will have it's own separate email domain)?

And then whenever PageGate receives any messages at any address for it's domain, PageGate will contact a recipient?

Thanks, we are really eager to purchase and use PageGate if we can clear up exactly how it can be used to simply receive email messages from our monitoring systems and then contact recipients after the messages are received (forwarding the same message to the recipient that was sent to PageGate).

Thanks for the speedy reply!

I actually had preformed the steps outlined above but I wasn't sure that was the actual "getmail module" -as I didn't see "many settings" and thought there may be something more that I was missing.

Now that GetMail is running on my PageGate Server, how do I configure it so that when email messages are sent to the PageGate Server, those email messages will be forward to the recipient's that I have setup in PageGate.

Again, I can send out notifications perfectly fine with PageGate manually (by right clicking on a recipient in PageGate and choosing to send a message) but what we need on our network is the ability to have our Network Monitoring applications send an email message to PageGate and then for PageGate to in turn forward those messages to the On-Call group that I have setup within PageGate.

I don't see where you setup the options for receiving specific email messages to PageGate (like where I would tell PageGate to "look for" emails from my Monitoring Software)?

Also, I do not see where I can tell PageGate to send (forward) an email message received from the Monitoring Software to PageGate.

In other words how do you tell PageGate "who" <like the on-call group for instance> to send the forwarded messages to?

Is it possible for our Monitoring Applications to send out emails to PageGate & then for PageGate to recognize a message from a specific sender (each different monitoring application that we are running) & for PageGate in turn to send a message to a related recipient <on-call group again for instance>?

Thanks!

Hi,

Can you tell me where I can find the optional Get Mail module?

Thanks.

I have installed and configured PageGate (server). I have also configured a "carrier" for SMTP email. Additionally I have created a "test recipient" which uses the carrier to deliver messages via SMTP to the test recipient.

I'm able to send a test message from PageGate manually from within the PageGate Admin application (by right clicking on the recipient, then selecting Send Message). The test messages work fine and are received by the recipient (an external email account).

Ok, so I know I have the PageGate server setup correctly, at least to a degree.

My issue is that I do not see how I can get PageGate to send out messages "automatically" to the same test recipient that I sent the manual messages to?

From reading about the features of PageGate it seems as though PageGate has the ability to receive email messages and then forward them to recipients setup within PageGate (below I'm pasting straight from the documentation what I think is the feature I'm looking for) -but I cannot find out how this is done anywhere in the documentation.

What I would like to do is have my network monitoring applications send email notifications to PageGate & PageGate in turn automatically send out notifications to recipients setup within PageGate. This way all of our monitoring apps can use one single email address (to PageGate) and PageGate can then sort out and send the actual notifications to our network support staff (based on the on-call groups setup inside of PageGate).

Can anyone fill me in on how / where PageGate is configured to accept email messages and then forward them to PageGate's recipients (automatically)?

Thanks!
---------------------------------------------------------------
from PageGate site:
"Receives incoming email into the PageGate Paging Engine. Notification of newly received email may be sent to numeric pagers. Received mail messages can also be forwarded to additional email accounts. This front-end includes a fully funct ...

Author	Message
Topic: pagegate integration
strat Replies: 3 Views: 14168	Forum: PageGate Support Posted: Fri Dec 08, 2006 6:17 pm Subject: Justin, did you find out....
strat Replies: 3 Views: 14168	Hi Justin, Did you find any new ways of integrating other apps with PageGate? I'm looking to have Nagios and IT Assistant send out alert email messages to PageGate when an "alert goes off" What we have now is just those monitoring programs send email messages to a "set list of email addresses". This is inefficient as we have a rotating on call schedule, so we'd like for the messages to be sent to the correct personnel based on a predetermined set of groups with a schedule (which PageGate supplies). We'd like for: one message sent to PageGate by either / or Nagios / IT Assistant & in turn PageGate will send out email message alerts based on the Groups with scheduling setup within PageGate. So basically since an app like IT Assistant cannot tell "who" to send an email alert to based on a rotating on call schedule (it's either send it to one shared addresses or everyone's address -all or nothing) -we needed something that could send alerts based on a group schedule (I'm repeating myself, ha!). I guess this isn't really integrating with IT Assist. and Nagios -but rather just using PageGate to send out (forward) email alerts sent to PageGate from IT Assist / Nagios. Sounds simple but I couldn't find any other apps that could send out messages based on a group with scheduling abilities such as PageGate. We don't need the pager functionality bit at all, really just the ability to send emails based on... (well you know what I'm going to say: groups....schedule....). Can you tell us how you used PageGate if you were able to for instance with Nagios? Thanks for any shared info.
Topic: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	Forum: PageGate Support Posted: Fri Dec 08, 2006 6:03 pm Subject: I look forward to continuing ....
strat Replies: 8 Views: 22687	I look forward to continuing my PageGate testing / setup next week. Hopefully it will satisfy my company's needs & we can implement a full solution in the near feature, thanks for your support.
Topic: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	Forum: PageGate Support Posted: Thu Nov 16, 2006 3:03 pm Subject: Using existing domain <e-mail>?
strat Replies: 8 Views: 22687	Is there a way for us to use our existing email setup (domain, dedicated Exchange server etc.) to integrate with PageGate? So for instance, an email would be sent from our monitoring device thru our email system to the PageGate server. The PageGate server would then in turn know who to contact based on the email it received. In this case, if we owned "ourdomain.com": 1) our monitoring software would send an email message to pagegate@ourdomain.com (we would create an email account called pagegate on our mail server) 2) PageGate would receive that message & then PageGate would then send out a "page" to a configured recipient? ------------------------------------------------------ OR is this not possible and we can only do something like: PageGate must have it's own email domain, run as it's own email server, then our monitoring devices will have to send email from our office using our in house mail system to the PageGate server (which will have it's own separate email domain)? And then whenever PageGate receives any messages at any address for it's domain, PageGate will contact a recipient? Thanks, we are really eager to purchase and use PageGate if we can clear up exactly how it can be used to simply receive email messages from our monitoring systems and then contact recipients after the messages are received (forwarding the same message to the recipient that was sent to PageGate).
Topic: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	Forum: PageGate Support Posted: Fri Nov 03, 2006 7:28 pm Subject: Specifics of setting up GetMail?
strat Replies: 8 Views: 22687	Thanks for the speedy reply! I actually had preformed the steps outlined above but I wasn't sure that was the actual "getmail module" -as I didn't see "many settings" and thought there may be something more that I was missing. Now that GetMail is running on my PageGate Server, how do I configure it so that when email messages are sent to the PageGate Server, those email messages will be forward to the recipient's that I have setup in PageGate. Again, I can send out notifications perfectly fine with PageGate manually (by right clicking on a recipient in PageGate and choosing to send a message) but what we need on our network is the ability to have our Network Monitoring applications send an email message to PageGate and then for PageGate to in turn forward those messages to the On-Call group that I have setup within PageGate. I don't see where you setup the options for receiving specific email messages to PageGate (like where I would tell PageGate to "look for" emails from my Monitoring Software)? Also, I do not see where I can tell PageGate to send (forward) an email message received from the Monitoring Software to PageGate. In other words how do you tell PageGate "who" <like the on-call group for instance> to send the forwarded messages to? Is it possible for our Monitoring Applications to send out emails to PageGate & then for PageGate to recognize a message from a specific sender (each different monitoring application that we are running) & for PageGate in turn to send a message to a related recipient <on-call group again for instance>? Thanks!
Topic: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	Forum: PageGate Support Posted: Fri Nov 03, 2006 5:20 pm Subject: Get Mail module option?
strat Replies: 8 Views: 22687	Hi, Can you tell me where I can find the optional Get Mail module? Thanks.
Topic: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	Forum: PageGate Support Posted: Wed Nov 01, 2006 6:56 pm Subject: How to automatically forward email messages to recipients?
strat Replies: 8 Views: 22687	I have installed and configured PageGate (server). I have also configured a "carrier" for SMTP email. Additionally I have created a "test recipient" which uses the carrier to deliver messages via SMTP to the test recipient. I'm able to send a test message from PageGate manually from within the PageGate Admin application (by right clicking on the recipient, then selecting Send Message). The test messages work fine and are received by the recipient (an external email account). Ok, so I know I have the PageGate server setup correctly, at least to a degree. My issue is that I do not see how I can get PageGate to send out messages "automatically" to the same test recipient that I sent the manual messages to? From reading about the features of PageGate it seems as though PageGate has the ability to receive email messages and then forward them to recipients setup within PageGate (below I'm pasting straight from the documentation what I think is the feature I'm looking for) -but I cannot find out how this is done anywhere in the documentation. What I would like to do is have my network monitoring applications send email notifications to PageGate & PageGate in turn automatically send out notifications to recipients setup within PageGate. This way all of our monitoring apps can use one single email address (to PageGate) and PageGate can then sort out and send the actual notifications to our network support staff (based on the on-call groups setup inside of PageGate). Can anyone fill me in on how / where PageGate is configured to accept email messages and then forward them to PageGate's recipients (automatically)? Thanks! --------------------------------------------------------------- from PageGate site: "Receives incoming email into the PageGate Paging Engine. Notification of newly received email may be sent to numeric pagers. Received mail messages can also be forwarded to additional email accounts. This front-end includes a fully funct ...