NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: Verizon has discontinued support for the TAP protocol
sscott1234

Replies: 7
Views: 17759

PostForum: General Questions and Announcements   Posted: Sun Feb 08, 2015 9:44 pm   Subject: Verizon has discontinued support for the TAP protocol
Can you provide the link on the Verizon Support Page that states they are discontinuing TAP support? I can not find it on their search engine or google search.

Thank you
  Topic: Microsoft Shut Down
sscott1234

Replies: 3
Views: 6174

PostForum: NotePager Pro Support   Posted: Sun Nov 20, 2011 7:09 pm   Subject: connection monitor
i got the software to stop crashing by deleting and then adding the receiptant and carrier. however, it takes two attempts to transmit the message. my new issue is that i can no longer see the connection monitor. any suggestions? thanx.
  Topic: Microsoft Shut Down
sscott1234

Replies: 3
Views: 6174

PostForum: NotePager Pro Support   Posted: Sat Nov 19, 2011 5:29 pm   Subject: Microsoft Shut Down
The Note Pager software is shutting down is the middle of transmitting a page. The following microsoft error report is being generated. Anyone else have this issue?

AppName: npp.exe AppVer: 3.0.0.9 ModName: kernel32.dll
ModVer: 5.1.2600.5781 Offset: 00012afb
  Topic: NotePager Pro Crashes Windows XP
sscott1234

Replies: 7
Views: 10554

PostForum: NotePager Pro Support   Posted: Mon Jan 12, 2009 11:19 am   Subject: NotePager Pro Crashes Windows XP
how do i get the error report off the computer? as i stated the report is quite long but there is no way to copy and paste the report. this computer is not usually connected to the internet. there is no additonal firewall installed other then the standard microsoft xp.

scott wood
callmgtsys@aol.com
  Topic: NotePager Pro Crashes Windows XP
sscott1234

Replies: 7
Views: 10554

PostForum: NotePager Pro Support   Posted: Sun Jan 11, 2009 4:07 am   Subject: continues to crash
okay. i followed all 15 steps and still having the same issue. this time i put the computer on line to get the the data in the microsoft error report. it is obviously code and is very long. i cannot paste and copy the report. is there a way to send you the error report? is there certain information to look for in the error report?

scott wood
callmgtsys@aol.com
  Topic: NotePager Pro Crashes Windows XP
sscott1234

Replies: 7
Views: 10554

PostForum: NotePager Pro Support   Posted: Mon Dec 29, 2008 3:45 pm   Subject: NotePager Pro Crashes Windows XP
yes...i have the program on a cd rom. did a complete new set up of the software. just imported carriers and recipients into the new program.
  Topic: NotePager Pro Crashes Windows XP
sscott1234

Replies: 7
Views: 10554

PostForum: NotePager Pro Support   Posted: Mon Dec 29, 2008 3:07 pm   Subject: NotePager Pro Crashes Windows XP
I recently changed computers and moved the NotePager Pro over to a XP OS. It will send out one or two pages. Then it will crash with a on screen message stating that the software has encountered an error and must close. Then the OS wants to send an error message to microsoft. But the computer is not internet accesable and wont display the error message until it connects with microsoft. Suggestions for resolution.
  Topic: Public Notice regarding AT&T/Cingular TAP Service
sscott1234

Replies: 11
Views: 24630

PostForum: General Questions and Announcements   Posted: Fri Aug 15, 2008 9:24 am   Subject: Public Notice regarding AT&T/Cingular TAP Service
AT&T IS NOT schizophrenic THEY ARE INCOMPETENT. I HAVE SPENT OVER 11 HOURS TALK TIME WITH THEIR 'CUSTOMER SERVICE' PEOPLE. NO ONE KNOWS ANYTHING ABOUT THIS ENTERPRISE PAGING SOLUTION! THEIR SURLY REPS WILL NOT LET YOU TALK TO ANYONE WHO KNOWS ANYTHING. "I HAVE TO SOLVE THIS ISSUE MYSELF THE REPS KEPT REPLYING. YESTERDAY I SAID FINE I WILL PAY THE $45 JUST TURN THE SERVICE ON. THE REPRESENTATIVE SAID IT IS ACTIVATED. POWER THE PHONE DOWN AND TURN IT BACK ON. SO I DID THAT AND STILL NO TAP SERVICE. NONE OF THE TAP NUMBERS THEY PROVIDED WORKED. APPARENTLY THE TAP NUMBER I HAD WAS PROVIDED BY SPRINT. AT&T CALLED SPRINT AND OPENED A TROUBLE TICKET WITH MY NAME AND NUMBER. SPRINT KEEPS CALLING ME AND ASKING HOW TO GET IN TOUCH WITH AT&T. WHEN I CALLED AT&T AND THREATENED TO CANCEL ALL 81 CELLS PHONES DUE TO THEM CHANGING THE CONTRACT THE SERVICE STARTED WORKING. GOOD LUCK FINDING OUT ANY INFO FROM THESE IDIOTS.

NOW THE ISSUE IS THE TAP NUMBER IS FREQUENTLY BUSY I GUESS FROM BEING OVERLOADED

scott wood
callmgtsys@aol.com
  Topic: Public Notice regarding AT&T/Cingular TAP Service
sscott1234

Replies: 11
Views: 24630

PostForum: General Questions and Announcements   Posted: Thu Aug 14, 2008 1:54 pm   Subject: Public Notice regarding AT&T/Cingular TAP Service
PING!.....SUCCESS!
  Topic: Public Notice regarding AT&T/Cingular TAP Service
sscott1234

Replies: 11
Views: 24630

PostForum: General Questions and Announcements   Posted: Thu Aug 14, 2008 1:44 pm   Subject: Public Notice regarding AT&T/Cingular TAP Service
what tap number are you using?
the two posted here do not work. the '866-883-7243' posted here sez 'unable to connect to carrier'. the '408-961-2819' replies back with TAP but in the monitor it sez 'received 512 error: invalid or non cingular wireless number'. the TAP is was using before THAT WORKED PERFECTLY 800-469-5351 still rings busy.
  Topic: Public Notice regarding AT&T/Cingular TAP Service
sscott1234

Replies: 11
Views: 24630

PostForum: General Questions and Announcements   Posted: Wed Aug 13, 2008 11:35 am   Subject: Public Notice regarding AT&T/Cingular TAP Service
WOW......

thanks to this forum and having the searchable words 'enterprise paging network' the customer service agent is stating i must 'upgrade' my service plan to receive the TAP messages. if you use the the url link you mention you have to 'log in' before it will give you any info or it bounces you back to the main at&t wireless home page.

i have over 50 doctors we use this service with.

The additional cost?.....$45 per month!

scott wood
call management systems, inc.
callmgtsys@aol.com
  Topic: Public Notice regarding AT&T/Cingular TAP Service
sscott1234

Replies: 11
Views: 24630

PostForum: General Questions and Announcements   Posted: Wed Aug 13, 2008 11:04 am   Subject: Public Notice regarding AT&T/Cingular TAP Service
THIS IS OUTRAGIOUS!....I just purchased a new iphone and changed service from Verizon to AT&T. The TAP worked for two weeks and then just stopped working with no prior notification. When i called AT&T the 'customer service' operator knew nothing about TAP service. After speaking to 3 surly 'problem resolution' operators they stated there was a line problem that was being corrected. Now i cannot find anyone who knows anything about this 'enterprise service'. Verizon, Sprint, & Nextel continue to provide this service included with the cell service.

i suggest sending an email to AT&T stating dissatisfaction with this new price increase for service previously included. "darlene.oakley@attwireless.com"
  Topic: NotePager Pro & US Robotics 56K Modem Failure
sscott1234

Replies: 5
Views: 12917

PostForum: NotePager Pro Support   Posted: Mon Dec 19, 2005 5:19 pm   Subject: NotePager Pro & US Robotics 56K Modem Failure
AT&F0Q0V1X4&D2&B1&K0&M0&N2

i have always had problems w/ the modem not 'hanging up' till the 3rd attempt. the issue w/ verizon is new.
  Topic: NotePager Pro & US Robotics 56K Modem Failure
sscott1234

Replies: 5
Views: 12917

PostForum: NotePager Pro Support   Posted: Mon Dec 19, 2005 10:08 am   Subject: NotePager Pro & US Robotics 56K Modem Failure
us robotics 5686
product id# usr5686d
model 0701
  Topic: NotePager Pro & US Robotics 56K Modem Failure
sscott1234

Replies: 5
Views: 12917

PostForum: NotePager Pro Support   Posted: Sun Dec 18, 2005 6:02 pm   Subject: NotePager Pro & US Robotics 56K Modem Failure
i have two issues w/ my notepager pro and an us robotics external 56k modem. first under the connection monitor, it takes 3 or more commands for the modem to 'hang up' . this ties up the program and slows down multiple messages. second i am having issues transmitting messages to verizon. it takes 2 or three attempts to successfully transmit a message. when notpager connects to the carrier the modem just sits in connection mode. occasionally the message will completly fail. i have reinstalled and updated the driver. any suggestions?
 
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