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  Topic: Migrated to new server, detection no longer works
sritz

Replies: 2
Views: 1955

PostForum: PageGate Support   Posted: Wed Nov 27, 2019 9:15 am   Subject: Migrated to new server, detection no longer works
That makes perfect sense, I will make the change and let you know. Thank you for the quick response!
  Topic: Migrated to new server, detection no longer works
sritz

Replies: 2
Views: 1955

PostForum: PageGate Support   Posted: Wed Nov 27, 2019 9:06 am   Subject: Migrated to new server, detection no longer works
Hello,

We migrated Pagegate from a Windows 2008 to a 2012 Server. I installed Pagegate on the new server and copied the pagegate.mdb over. All the configuration can over successfully and I was able to send out a test message that was received by all recipients.

We have the application set to look for created files on a network share, and they send the alerts when they are detected.

The two issues I see is a Warning...
Unable to access file/directory: Procedure: check_for_messages. Retrying...

and

11/27/2019 12:00:01 AM Unable to synchronize time with scheduler. Using local time.

I double checked permission on the polling folder and I am able to access, view, create, and modify files in that directory.

Here is the PGGAscii.log where I see the error.

11/26/2019 11:32:44 AM Module Started (v7.0.20)
11/26/2019 11:32:46 AM Time synchronized with scheduler
11/26/2019 12:31:01 PM Log ping...
11/26/2019 1:31:00 PM Log ping...
11/26/2019 2:31:00 PM Log ping...
11/26/2019 3:31:00 PM Log ping...
11/26/2019 4:31:00 PM Log ping...
11/26/2019 5:31:00 PM Log ping...
11/26/2019 6:31:00 PM Log ping...
11/26/2019 7:31:00 PM Log ping...
11/26/2019 8:31:00 PM Log ping...
11/26/2019 9:31:00 PM Log ping...
11/26/2019 10:31:00 PM Log ping...
11/26/2019 11:31:00 PM Log ping...
11/27/2019 12:00:01 AM Unable to synchronize time with scheduler. Using local time.
11/27/2019 12:00:09 AM Running cleanup routine
11/27/2019 12:00:09 AM Module Stopped
11/27/2019 12:00:23 AM Module Started (v7.0.20)
11/27/2019 12:00:25 AM Time synchronized with scheduler
11/27/2019 12:11:00 AM Log ping...
11/27/2019 1:11:00 AM Log ping...
11/27/2019 2:11:00 AM Log ping...
11/27/2019 3:11:00 AM Log ping...
11/27/2019 4:11:00 ...
 
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