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After installing Pagegate on a Windows Server 2003 SP1 box, I noticed that I could not get the GetMail feature working. The service PGMailServer.exe would continuously try to start, then crash, leaving a stream of event log errors in it's wake.

In our case the culprit was Microsoft's Data Execution Prevention feature. Once that was turned off and the system was rebooted, Pagegate behaved normally and the service started without issue.

DEP can be a good way to prevent viruses from exploiting your machine, so you'd need to evaluate your environment if you normally have DEP running. In our case it was safe to turn off and put an end to two days of headaches trying to figure out what was going on. Just an FYI to anyone else experiencing the same problem.

Also, DEP normally notifies you when it blocks a program from running. For whatever reason, it didn't do that for me.

This has been resolved - one forum post had a link to some instructions which said to explicitly put the webgate.exe executable under c:\inetpub\scripts. I didn't have that folder, but created it and gave the anonymous IIS user read/write access to it. Pages started going through after that change was made and the CGI data path was changed to reflect the new location.

I'm currently using the eval version of Pagegate on a Windows 2003 Server box joined in a domain. IIS is running on the same box.

I am successfully able to send pages via the GUI client. I'm working on setting up a web page to accomplish paging using the webgate.exe executable.

When calling webgate.exe, it generates a file called tmp1.new, and puts it in c:\inetpub\wwwroot. I've looked through the forums and found that it's best to simply configure the GetWeb interface to look for its files here, and so that's what I did. However, the GetWeb service is not picking up the files. They just sit there.

My GetWeb logs show only that the module is running, and that it routinely runs its cleanup routine, but never shows me any attempts to grab the tmpx.new files.

Any suggestions?

Thanks,

-Dan

Author	Message
Topic: PGMailServer.exe crashes resolved
skysurfer Replies: 0 Views: 9257	Forum: PageGate Support Posted: Sat Oct 22, 2005 12:10 am Subject: PGMailServer.exe crashes resolved
skysurfer Replies: 0 Views: 9257	After installing Pagegate on a Windows Server 2003 SP1 box, I noticed that I could not get the GetMail feature working. The service PGMailServer.exe would continuously try to start, then crash, leaving a stream of event log errors in it's wake. In our case the culprit was Microsoft's Data Execution Prevention feature. Once that was turned off and the system was rebooted, Pagegate behaved normally and the service started without issue. DEP can be a good way to prevent viruses from exploiting your machine, so you'd need to evaluate your environment if you normally have DEP running. In our case it was safe to turn off and put an end to two days of headaches trying to figure out what was going on. Just an FYI to anyone else experiencing the same problem. Also, DEP normally notifies you when it blocks a program from running. For whatever reason, it didn't do that for me.
Topic: GetWeb not picking up newly generated paging files
skysurfer Replies: 13 Views: 33514	Forum: PageGate Support Posted: Wed Oct 19, 2005 9:54 pm Subject: GetWeb not picking up newly generated paging files
skysurfer Replies: 13 Views: 33514	This has been resolved - one forum post had a link to some instructions which said to explicitly put the webgate.exe executable under c:\inetpub\scripts. I didn't have that folder, but created it and gave the anonymous IIS user read/write access to it. Pages started going through after that change was made and the CGI data path was changed to reflect the new location.
Topic: GetWeb not picking up newly generated paging files
skysurfer Replies: 13 Views: 33514	Forum: PageGate Support Posted: Tue Oct 18, 2005 11:46 am Subject: GetWeb not picking up newly generated paging files
skysurfer Replies: 13 Views: 33514	I'm currently using the eval version of Pagegate on a Windows 2003 Server box joined in a domain. IIS is running on the same box. I am successfully able to send pages via the GUI client. I'm working on setting up a web page to accomplish paging using the webgate.exe executable. When calling webgate.exe, it generates a file called tmp1.new, and puts it in c:\inetpub\wwwroot. I've looked through the forums and found that it's best to simply configure the GetWeb interface to look for its files here, and so that's what I did. However, the GetWeb service is not picking up the files. They just sit there. My GetWeb logs show only that the module is running, and that it routinely runs its cleanup routine, but never shows me any attempts to grab the tmpx.new files. Any suggestions? Thanks, -Dan