NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: Rescheduling Cleanup Routines
sebrewer@cchs

Replies: 1
Views: 7746

PostForum: PageGate Support   Posted: Wed Sep 22, 2004 6:40 am   Subject: One solution ...
As a temporary solution, I set up an oncall group, with myself as the only member, and having availability each day from 12:02 AM to 11:58 PM. This group was then specified as the NPP recipient in the monitor.
Not the cleanest solution by far, but it should allow me to avoid the midnight pages ...
  Topic: Rescheduling Cleanup Routines
sebrewer@cchs

Replies: 1
Views: 7746

PostForum: PageGate Support   Posted: Sun Sep 19, 2004 1:03 am   Subject: Rescheduling Cleanup Routines
To help troubleshoot a problem I've been having (occasiobally receiving a null message via GetMail) I just installed the experimental monitor referred to in another post - it works well !! I have chosen to be notified for Stalled Modules, Module Errors, and Message Queue not empty for X minutes.

One question ... I now get paged every night at midnight when the cleanup routine begins and ends ... any way of rescheduling the cleanup or suppressing that page ?
  Topic: can pagegate do weekly or calendar based on-call groups?
sebrewer@cchs

Replies: 4
Views: 13255

PostForum: PageGate Support   Posted: Thu Feb 05, 2004 10:13 am   Subject: can pagegate do weekly or calendar based on-call groups?
I think you see where I'm going. I am currently using an external Perl script to implement group logic and determine who to page when a request is made. Each recipient chooses a start and end hour (8:00-8:00, 6:00-3:00, etc ...).

When a page for a group is received, the script looks at each recipient's window to determine if he/she is active. If any recipient is in their active window, a page is sent to them. If none are in the active window(evenings and weekends, typically), a default on-call recipient gets the page.

Under this model, none of my external systems need to cope with weekend/after-hour scheduling, and I'm guaranteed that the page will try to get delivered to someone, rather than cancelled. The only admin required is to correctly set the on-call recipient as required.
  Topic: can pagegate do weekly or calendar based on-call groups?
sebrewer@cchs

Replies: 4
Views: 13255

PostForum: PageGate Support   Posted: Thu Feb 05, 2004 9:53 am   Subject: can pagegate do weekly or calendar based on-call groups?
I understand that there are no plans for adding calendar-based oncall, but I was wondering if you had ever considered allowing the administrator to define a default recipient for an on-call group, so that the page could be routed somewhere even if all of the group members were out of their active windows ?
  Topic: Handling Failed Pages
sebrewer@cchs

Replies: 2
Views: 11281

PostForum: PageGate Support   Posted: Mon Jan 12, 2004 6:41 am   Subject: Handling Failed Pages
Roger that - makes sense. Thanks !
  Topic: Handling Failed Pages
sebrewer@cchs

Replies: 2
Views: 11281

PostForum: PageGate Support   Posted: Wed Jan 07, 2004 2:17 pm   Subject: Handling Failed Pages
I was wondering if PageGate can distinguish between different types of TAP failures. Specifically, I'd like to be able to just fail messages that return "[b]Bad ID or message content[/b]" errors, and allow others to failover. Any ideas ? Thanks !!
  Topic: MS Access DB Integration
sebrewer@cchs

Replies: 5
Views: 15347

PostForum: PageGate Support   Posted: Tue Dec 09, 2003 12:51 pm   Subject: MS SQL ?
Along the same line - it is possible to relocate the PageGate DB to a MS SQL Server ? We do a LOT of paging, and are looking closely at disk requirements and Backup/Disaster Recovery considerations. We'd like to leverage an existing "industrial-strength" DB server if possible.

Thanks !

Steve
  Topic: Additional dialers
sebrewer@cchs

Replies: 1
Views: 9718

PostForum: PageGate Support   Posted: Thu Dec 04, 2003 3:48 pm   Subject: Additional dialers
We purchased 6 dialers and all of the modules for the PageGate app. We received our registration key and after entering it, everything looks good, except that dialers 5 and 6 will not come up. The registration informatin shows 6 dialers, as does the DB table.

In looking at the documentation, I see that there are special files required to activate the dialers. The downloaded installer only provided PGDial 1-4. Do I need a CD to enable Dialers 5 and 6 ?
 
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