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This has been an ongoing issue for a few months.

I do Tech support for a Realestate office that uses Notepager Pro, same issue on & off. I have called Rogers twice recently, including today - spent nearly an hour getting bounced around to people who say its not their problem - went to about 7 different people and ended up in the wireless paging dept.

The nice lady there says they don't even support the dialup, so the options are to use the web site to message (ever try doing an "all page" to 30 people on the web site???) or live with the problem.

Last time I called, the Tech said it was because its a "free" access number that is over used, that we should call Rogers and purchase a dedicated access number, but today nobody knows what that is. Thi stech tried calling the number and it took him 4 - 5 tries to connect, so it is clearly a Rogers/phone company issue.

Author	Message
Topic: Problems sending text to Rogers customer
sczeck Replies: 4 Views: 14342	Forum: NotePager Pro Support Posted: Tue Jun 12, 2007 4:27 pm Subject: Rogers issues
sczeck Replies: 4 Views: 14342	This has been an ongoing issue for a few months. I do Tech support for a Realestate office that uses Notepager Pro, same issue on & off. I have called Rogers twice recently, including today - spent nearly an hour getting bounced around to people who say its not their problem - went to about 7 different people and ended up in the wireless paging dept. The nice lady there says they don't even support the dialup, so the options are to use the web site to message (ever try doing an "all page" to 30 people on the web site???) or live with the problem. Last time I called, the Tech said it was because its a "free" access number that is over used, that we should call Rogers and purchase a dedicated access number, but today nobody knows what that is. Thi stech tried calling the number and it took him 4 - 5 tries to connect, so it is clearly a Rogers/phone company issue.