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I was able to get the GetASCII module started again. I re-installed, and reset all the configuration boxes and I was finally able to get the service started.

I would send you the log files, but it looks like when I did the re-install all the log files were reset. None of the log files have any entries before about 5PM.

Can you confirm that the GetASCII module is also responsible for messages written to the registry? It appeared yesterday that with the GetASCII service being down, the messages written to the registry were not being processed.

Using v7 of PageGate and licensed for GetAscii which I now want to use. I set the GetAscii folder and enable. I see the Windows services GetAscii start and then a few seconds later, it stops.

Now it appears I'm not processing messages written to the registry.

/11/2018 3:19:18 PM Message accepted. Recipient: 2332 from: x@x.org
9/11/2018 3:19:44 PM Message accepted. Recipient: 9995 from: x@x.org
9/11/2018 3:21:31 PM Message accepted. Recipient: 3723 from: x@x.org
9/11/2018 3:21:36 PM Message accepted. Recipient: 2704 from: x@x.org
9/11/2018 3:21:41 PM Message accepted. Recipient: 2915 from: x@x.org
9/11/2018 3:23:17 PM Module Stopped
9/11/2018 3:29:17 PM Module Started (v7.0.26)
9/11/2018 3:29:19 PM Time synchronized with scheduler
9/11/2018 3:29:19 PM Module Stopped
9/11/2018 3:30:40 PM Module Started (v7.0.26)
9/11/2018 3:30:43 PM Time synchronized with scheduler
9/11/2018 3:30:43 PM Module Stopped
9/11/2018 3:35:48 PM Module Started (v7.0.26)
9/11/2018 3:35:49 PM Time synchronized with scheduler
9/11/2018 3:35:49 PM Module Stopped
9/11/2018 3:37:10 PM Module Started (v7.0.26)
9/11/2018 3:37:14 PM Time synchronized with scheduler
9/11/2018 3:37:14 PM Module Stopped
9/11/2018 3:40:23 PM Module Started (v7.0.26)
9/11/2018 3:40:26 PM Time synchronized with scheduler
9/11/2018 3:40:26 PM Module Stopped
9/11/2018 3:42:20 PM Module Started (v7.0.26)
9/11/2018 3:42:23 PM Time synchronized with scheduler
9/11/2018 3:42:23 PM Module Stopped
9/11/2018 3:58:31 PM Module Started (v7.0.26)
9/11/2018 3:58:32 PM Time synchronized with scheduler
9/11/2018 3:58:32 PM Module Stopped

Please help, as I'm now down.

Yes, I was logged on using the administrators account.

Yes, I believe I was logged on under the administrator account. I think that is the only account on the PC at this time.

Checking back to see if you need any additional info?

I need to know if we can fix this in a short time or I think I'll be forced to downgrade back to v4.

File and Product version are: 5.0.0.95

Windows 7 Professional 32-bit with Service Pack 1 and current updates.

Running on a Dell Optiplex 980 with 4GB ram.

I just double checked and it is set properly. The modem is a USB US Robotics modem assigned to COM9. I can verify that the modem is working on COM9 via my terminal emulator connecting to COM9 and sending an AT command and I get the OK response.

Not sure if it matters, but this is setup using Connector2.

Connector1 is setup on COM2 as a TAP direct connect to our paging terminal set to a dedicated carrier. Connector3 is setup as serial port 0 and handles the email.

I just completed my PageGate upgrade from v4 to v5 (5.0.95) and running into an error with outgoing TAP. This worked in v4, but something is wrong after the upgrade.

I opened the database in Access and did a compress/repair and it was successful w/o error. The structure of the database does not seem to be a problem.

Please let me know what needs to be done, as I need to get TAP working again.

Below is the output from the connector log.

1/10/2012 7:20:15 AM Start connection to carrier: VerizonTAP
1/10/2012 7:20:15 AM Connect using TAP protocol
1/10/2012 7:20:15 AM Setting communication parameters (1200,e,7,1)
1/10/2012 7:20:15 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendTAP
1/10/2012 7:20:15 AM Module Stopped
1/10/2012 7:20:21 AM Module Started
1/10/2012 7:20:22 AM Time synchronized with scheduler
1/10/2012 7:20:31 AM ========================================
1/10/2012 7:20:31 AM Start connection to carrier: VerizonTAP
1/10/2012 7:20:31 AM Connect using TAP protocol
1/10/2012 7:20:31 AM Setting communication parameters (1200,e,7,1)
1/10/2012 7:20:31 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendTAP
1/10/2012 7:20:31 AM Module Stopped

Author	Message
Topic: GetASCII Not Starting
rsb999 Replies: 3 Views: 5814	Forum: PageGate Support Posted: Wed Sep 12, 2018 6:23 pm Subject: GetASCII Not Starting
rsb999 Replies: 3 Views: 5814	I was able to get the GetASCII module started again. I re-installed, and reset all the configuration boxes and I was finally able to get the service started. I would send you the log files, but it looks like when I did the re-install all the log files were reset. None of the log files have any entries before about 5PM. Can you confirm that the GetASCII module is also responsible for messages written to the registry? It appeared yesterday that with the GetASCII service being down, the messages written to the registry were not being processed.
Topic: GetASCII Not Starting
rsb999 Replies: 3 Views: 5814	Forum: PageGate Support Posted: Tue Sep 11, 2018 6:19 pm Subject: GetASCII Not Starting
rsb999 Replies: 3 Views: 5814	Using v7 of PageGate and licensed for GetAscii which I now want to use. I set the GetAscii folder and enable. I see the Windows services GetAscii start and then a few seconds later, it stops. Now it appears I'm not processing messages written to the registry. /11/2018 3:19:18 PM Message accepted. Recipient: 2332 from: x@x.org 9/11/2018 3:19:44 PM Message accepted. Recipient: 9995 from: x@x.org 9/11/2018 3:21:31 PM Message accepted. Recipient: 3723 from: x@x.org 9/11/2018 3:21:36 PM Message accepted. Recipient: 2704 from: x@x.org 9/11/2018 3:21:41 PM Message accepted. Recipient: 2915 from: x@x.org 9/11/2018 3:23:17 PM Module Stopped 9/11/2018 3:29:17 PM Module Started (v7.0.26) 9/11/2018 3:29:19 PM Time synchronized with scheduler 9/11/2018 3:29:19 PM Module Stopped 9/11/2018 3:30:40 PM Module Started (v7.0.26) 9/11/2018 3:30:43 PM Time synchronized with scheduler 9/11/2018 3:30:43 PM Module Stopped 9/11/2018 3:35:48 PM Module Started (v7.0.26) 9/11/2018 3:35:49 PM Time synchronized with scheduler 9/11/2018 3:35:49 PM Module Stopped 9/11/2018 3:37:10 PM Module Started (v7.0.26) 9/11/2018 3:37:14 PM Time synchronized with scheduler 9/11/2018 3:37:14 PM Module Stopped 9/11/2018 3:40:23 PM Module Started (v7.0.26) 9/11/2018 3:40:26 PM Time synchronized with scheduler 9/11/2018 3:40:26 PM Module Stopped 9/11/2018 3:42:20 PM Module Started (v7.0.26) 9/11/2018 3:42:23 PM Time synchronized with scheduler 9/11/2018 3:42:23 PM Module Stopped 9/11/2018 3:58:31 PM Module Started (v7.0.26) 9/11/2018 3:58:32 PM Time synchronized with scheduler 9/11/2018 3:58:32 PM Module Stopped Please help, as I'm now down.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Wed Jan 11, 2012 9:20 am Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Yes, I was logged on using the administrators account.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Wed Jan 11, 2012 9:19 am Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Yes, I believe I was logged on under the administrator account. I think that is the only account on the PC at this time.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Tue Jan 10, 2012 7:45 pm Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Checking back to see if you need any additional info? I need to know if we can fix this in a short time or I think I'll be forced to downgrade back to v4.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Tue Jan 10, 2012 11:50 am Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	File and Product version are: 5.0.0.95 Windows 7 Professional 32-bit with Service Pack 1 and current updates. Running on a Dell Optiplex 980 with 4GB ram.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Tue Jan 10, 2012 11:26 am Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	I just double checked and it is set properly. The modem is a USB US Robotics modem assigned to COM9. I can verify that the modem is working on COM9 via my terminal emulator connecting to COM9 and sending an AT command and I get the OK response. Not sure if it matters, but this is setup using Connector2. Connector1 is setup on COM2 as a TAP direct connect to our paging terminal set to a dedicated carrier. Connector3 is setup as serial port 0 and handles the email.
Topic: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	Forum: PageGate Support Posted: Tue Jan 10, 2012 10:23 am Subject: Database error: 3219 Invalid operation in Procedure: SendTAP
rsb999 Replies: 9 Views: 16244	I just completed my PageGate upgrade from v4 to v5 (5.0.95) and running into an error with outgoing TAP. This worked in v4, but something is wrong after the upgrade. I opened the database in Access and did a compress/repair and it was successful w/o error. The structure of the database does not seem to be a problem. Please let me know what needs to be done, as I need to get TAP working again. Below is the output from the connector log. 1/10/2012 7:20:15 AM Start connection to carrier: VerizonTAP 1/10/2012 7:20:15 AM Connect using TAP protocol 1/10/2012 7:20:15 AM Setting communication parameters (1200,e,7,1) 1/10/2012 7:20:15 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendTAP 1/10/2012 7:20:15 AM Module Stopped 1/10/2012 7:20:21 AM Module Started 1/10/2012 7:20:22 AM Time synchronized with scheduler 1/10/2012 7:20:31 AM ======================================== 1/10/2012 7:20:31 AM Start connection to carrier: VerizonTAP 1/10/2012 7:20:31 AM Connect using TAP protocol 1/10/2012 7:20:31 AM Setting communication parameters (1200,e,7,1) 1/10/2012 7:20:31 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendTAP 1/10/2012 7:20:31 AM Module Stopped