NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: SMS Sending Error
rbessette259

Replies: 2
Views: 141

PostForum: PageGate Support   Posted: Tue Nov 28, 2017 11:08 am   Subject: SMS Sending Error
Ok, it was out of warranty so we just replaced the device and now everything is working properly. Thanks for the response.

Rich
  Topic: SMS Sending Error
rbessette259

Replies: 2
Views: 141

PostForum: PageGate Support   Posted: Wed Nov 22, 2017 4:10 pm   Subject: SMS Sending Error
Our system just began sending duplicate messages. When I watch the connector log everything seems fine except it pauses after the message entry then after 30-45 seconds returns

"Received: <CR><LF>+CMS ERROR:3<VR><LF>"

Sometimes the messages is delivered with the error but then repeats the process several times resulting in duplicate messages to the receipt. Sometimes its only 4 duplicates others its 10. I've moved the modem and the signal shows 21,99 and replaced the USB cable with the same results.

I haven't found anything posted regarding error 3, so I figured I would follow up with the group.

We're running version 8.0 with a Multi-Tech MTC usb cell modem for SMS.
  Topic: Cellular USB Modem
rbessette259

Replies: 3
Views: 3168

PostForum: PageGate Support   Posted: Wed Jun 25, 2014 5:03 pm   Subject: Messages
We purchased the modem and successfully sent sms messages via the device. We have three connectors and connector 1 was setup as described and connectors 2 and 3 are modems for TAP messages. It seems that if we have multiple SMS recipients the system tries to use connectors 2 and 3 and goes into a loop. Is there a work around for this behavior or did I do something wrong?
  Topic: Cellular USB Modem
rbessette259

Replies: 3
Views: 3168

PostForum: PageGate Support   Posted: Tue Jun 10, 2014 10:26 am   Subject: Cellular USB Modem
Weíre looking at using a cellular USB modem to directly send pagegate messages. We would like this to be the primary path and fail-over to TAP, SMTP, etc depending on the carrier. Also with the added device would it be possible to receive SMS messages sent to the modem in the client? Looking online I only find limited documentation describes this process but seems to indicate itís possible. Anyone using the application in this fashion and can provide recommendations on the modem hardware and setup?

Thanks in advance,
Rich Bessette
  Topic: Nextel SNPP failed
rbessette259

Replies: 1
Views: 2888

PostForum: PageGate Support   Posted: Wed Dec 30, 2009 6:21 pm   Subject: Nextel SNPP failed
Within the last few weeks Nextel SNPP messages are failing. We have been sending these messages successfully for several years now. Port 444 is open on the firewall, and I'm able to successfully telnet snpp.nextel.com via port 444 successfully. The logs are not very specific, just within seconds state "FAILED" with station, recipient, and message info. We haven't had any changes except for adding and deleting new recipients.
Has Nextel been known to block specific public IP addresses?
Any ideas?
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Tue Jul 15, 2008 10:17 am   Subject: SMTP issues
Thats from my ISP.
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Tue Jul 15, 2008 9:54 am   Subject: SMTP issues
Can I install SMTP on my Windows Pro Box and send from there?
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Tue Jul 15, 2008 9:52 am   Subject: SMTP issues
mail.speakeasy.net....
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Tue Jul 15, 2008 9:46 am   Subject: SMTP issues
Well I added the user name and password but still receive the same message when sending "Message not Accepted". Its really strange becuase I'm able to send email just fine using Outlook with or without authentication.
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Mon Jul 14, 2008 3:18 pm   Subject: SMTP issues
in the process of migrating to v5
  Topic: SMTP issues
rbessette259

Replies: 10
Views: 8151

PostForum: PageGate Support   Posted: Mon Jul 14, 2008 3:16 pm   Subject: SMTP issues
I want to be able to send messages via SMTP from pagegate. Our ISP doesnít allow non-authenticated SMTP messages. I can't seems to find any settings to add SMTP server authentication, and don't even think its an option. If thatís not possible what are some alternatives we can do to send messages via email. The server is running on Windows XP Pro .
  Topic: Upgrade Login Problems
rbessette259

Replies: 2
Views: 3724

PostForum: PageGate Support   Posted: Mon Jul 07, 2008 10:50 am   Subject: Upgrade Login Problems
Perfect...Thanks
  Topic: Upgrade Login Problems
rbessette259

Replies: 2
Views: 3724

PostForum: PageGate Support   Posted: Mon Jul 07, 2008 10:31 am   Subject: Upgrade Login Problems
I just upgraded from v4 to v5 and now do not have correct user login info. In v4 I only was required to input a password, no user name. My password is correct but dosn't work with v5.
 
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