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  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Wed Nov 12, 2014 4:18 am   Subject: NotePage Pro unable to connect to carrier
Now it shows me the error 330 cms

12/11/2014 09:47:25 ====================================
12/11/2014 09:47:25 Start connection to carrier: libertis2
12/11/2014 09:47:25 Connect using GSMAT protocol
12/11/2014 09:47:25 Setting communication parameters
12/11/2014 09:47:26 Attempting to reset modem
12/11/2014 09:47:28 Sent:AT<CR>
12/11/2014 09:47:28 Received:<CR><LF>OK<CR><LF>
12/11/2014 09:47:29 Modem reset
12/11/2014 09:47:29 Attempting to send carrier init string
12/11/2014 09:47:29 Sent:AT+CSCA=”0024106200021”<CR>
12/11/2014 09:47:49 Received:<CR><LF>ERROR<CR><LF>
12/11/2014 09:47:50 Unable to send carrier init string
12/11/2014 09:47:50 Sent:AT+CMGF=1<CR>
12/11/2014 09:47:51 Received:<CR><LF>OK<CR><LF>
12/11/2014 09:47:51 Text delivery mode entered
12/11/2014 09:47:51 ------------------------------------------------
12/11/2014 09:47:51 Working on message to: test from: NPM
12/11/2014 09:47:51 Formatting message
12/11/2014 09:47:51 Message contained in a single packet
12/11/2014 09:47:51 Sending packet
12/11/2014 09:47:51 Sent:AT+CMGS="06575656"<CR>
12/11/2014 09:47:54 Received:<CR><LF>+CMS ERROR: 330<CR><LF>
12/11/2014 09:47:55 Sent:NPM:test<SUB>
12/11/2014 09:48:25 Error sending packet
12/11/2014 09:48:25 Message retry limit reached
12/11/2014 09:48:25 FAILED To:test Frm:NPM Msg:test
12/11/2014 09:48:25 Attempting to hang up modem
12/11/2014 09:48:28 Sent:AT<CR>
12/11/2014 09:48:28 Received:<CR><LF>OK<CR><LF>
12/11/2014 09:48:28 Modem hung up
12/11/2014 09:48:28 Carrier retry limit reached. Marking pending messages as bad
12/11/2014 09:51:05 ====================================
12/11/2014 09:51:05 Start connection to carrier: libertis2
12/11/2014 09:51:05 Connect using GSMAT protocol
12/11/2014 09:51:05 Setting communication parameters
1 ...
  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Tue Nov 11, 2014 2:13 pm   Subject: NotePage Pro unable to connect to carrier
même problème, ci-dessous les log:

1/11/2014 20:03:00 ====================================
11/11/2014 20:03:00 Start connection to carrier: libertis2
11/11/2014 20:03:00 Connect using GSMAT protocol
11/11/2014 20:03:00 Setting communication parameters
11/11/2014 20:03:01 Attempting to reset modem
11/11/2014 20:03:03 Sent:AT<CR>
11/11/2014 20:03:03 Received:<CR><LF>OK<CR><LF>
11/11/2014 20:03:04 Modem reset
11/11/2014 20:03:04 Attempting to send carrier init string
11/11/2014 20:03:04 Sent:AT+CMGF=1<CR>
11/11/2014 20:03:05 Received:<CR><LF>OK<CR><LF>
11/11/2014 20:03:05 Carrier init string sent
11/11/2014 20:03:05 ------------------------------------------------
11/11/2014 20:03:05 Working on message to: test from: NPM
11/11/2014 20:03:05 Formatting message
11/11/2014 20:03:05 Message contained in a single packet
11/11/2014 20:03:05 Sending packet
11/11/2014 20:03:05 Sent:AT+CMGS="06575656"<CR>
11/11/2014 20:03:09 Received:<CR><LF>+CMS ERROR: 330<CR><LF>
11/11/2014 20:03:10 Sent:NPM:test<SUB>
11/11/2014 20:03:40 Error sending packet
11/11/2014 20:03:40 Attempting to hang up modem
11/11/2014 20:03:42 Sent:AT<CR>
11/11/2014 20:03:43 Received:<CR><LF>OK<CR><LF>
11/11/2014 20:03:43 Modem hung up
11/11/2014 20:04:01 ====================================
11/11/2014 20:04:01 Start connection to carrier: libertis2
11/11/2014 20:04:01 Connect using GSMAT protocol
11/11/2014 20:04:01 Setting communication parameters
11/11/2014 20:04:02 Attempting to reset modem
11/11/2014 20:04:04 Sent:AT<CR>
11/11/2014 20:04:04 Received:<CR><LF>OK<CR><LF>
11/11/2014 20:04:05 Modem reset
11/11/2014 20:04:05 Attempting to send carrier init string
11/11/2014 20:04:05 Sent:AT+CMGF=1<CR>
11/11/2014 20:04:05 Received:<CR><LF>OK<CR><LF>
11/11/2 ...
  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Tue Nov 11, 2014 1:56 pm   Subject: NotePage Pro unable to connect to carrier
this is a GSM device.
Yes i use the same ID format in the phone GSM

thank you for your support
  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Tue Nov 11, 2014 12:23 pm   Subject: NotePage Pro unable to connect to carrier
I tested the configuration you sent me, but it does not work. Bellow you find the log message:

11/11/2014 18:13:29 ====================================
11/11/2014 18:13:29 Start connection to carrier: libertis2
11/11/2014 18:13:29 Connect using GSMAT protocol
11/11/2014 18:13:29 Setting communication parameters
11/11/2014 18:13:30 Attempting to reset modem
11/11/2014 18:13:32 Sent:AT<CR>
11/11/2014 18:13:33 Received:<CR><LF>OK<CR><LF>
11/11/2014 18:13:33 Modem reset
11/11/2014 18:13:33 Attempting to send carrier init string
11/11/2014 18:13:33 Sent:AT+CSQ<CR>
11/11/2014 18:13:34 Received:<CR><LF>+CSQ: 7,99<CR><LF><CR><LF>OK<CR><LF>
11/11/2014 18:13:34 Carrier init string sent
11/11/2014 18:13:34 ------------------------------------------------
11/11/2014 18:13:34 Working on message to: test from: NPM
11/11/2014 18:13:34 Formatting message
11/11/2014 18:13:34 Message contained in a single packet
11/11/2014 18:13:34 Sending packet
11/11/2014 18:13:35 Sent:AT+CMGS="0024106575656"<CR>
11/11/2014 18:13:38 Received:<CR><LF>+CMS ERROR: 304<CR><LF>
11/11/2014 18:13:39 Sent:NPM:test<SUB>
11/11/2014 18:14:09 Error sending packet
11/11/2014 18:14:09 Attempting to hang up modem
11/11/2014 18:14:11 Sent:AT<CR>
11/11/2014 18:14:12 Received:<CR><LF>OK<CR><LF>
11/11/2014 18:14:12 Modem hung up
11/11/2014 18:14:30 ====================================
11/11/2014 18:14:30 Start connection to carrier: libertis2
11/11/2014 18:14:30 Connect using GSMAT protocol
11/11/2014 18:14:30 Setting communication parameters
11/11/2014 18:14:31 Attempting to reset modem
11/11/2014 18:14:33 Sent:AT<CR>
11/11/2014 18:14:33 Received:<CR><LF>OK<CR><LF>
11/11/2014 18:14:34 Modem reset
11/11/2014 18:14:34 Attempting to send carrier init string
11/11/2014 18:1 ...
  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Tue Nov 11, 2014 11:08 am   Subject: NotePage Pro unable to connect to carrier
Hi,

bellow you find the log:

11/11/2014 15:49:45 ====================================
11/11/2014 15:49:45 Start connection to carrier: libertis2
11/11/2014 15:49:45 Connect using TAP protocol
11/11/2014 15:49:45 Setting communication parameters
11/11/2014 15:49:45 Sent:AT<CR><LF>
11/11/2014 15:49:46 Attempting to reset modem
11/11/2014 15:49:48 Sent:AT<CR>
11/11/2014 15:49:48 Received:<CR><LF>OK<CR><LF>
11/11/2014 15:49:49 modem reset
11/11/2014 15:49:49 Attempting to send carrier init string
11/11/2014 15:49:49 Sent:AT&FQ0V1X4&D2<CR>
11/11/2014 15:49:50 Received:<CR><LF>OK<CR><LF>
11/11/2014 15:49:50 Carrier init string sent
11/11/2014 15:49:50 Dialing carrier
11/11/2014 15:49:50 Sent:ATDT0024106200021<CR>
11/11/2014 15:49:58 Waiting for connection
11/11/2014 15:50:58 Unable to connect to carrier
11/11/2014 15:50:58 Attempting to hang up modem
11/11/2014 15:51:01 Sent:AT<CR>
11/11/2014 15:51:01 Received:<CR><LF>OK<CR><LF>
11/11/2014 15:51:01 modem hung up
11/11/2014 15:51:19 ====================================
11/11/2014 15:51:19 Start connection to carrier: libertis2
11/11/2014 15:51:19 Connect using TAP protocol
11/11/2014 15:51:19 Setting communication parameters
11/11/2014 15:51:20 Sent:AT<CR><LF>
11/11/2014 15:51:20 Attempting to reset modem
11/11/2014 15:51:22 Sent:AT<CR>
11/11/2014 15:51:23 Received:<CR><LF>OK<CR><LF>
11/11/2014 15:51:23 modem reset
11/11/2014 15:51:23 Attempting to send carrier init string
11/11/2014 15:51:24 Sent:AT&FQ0V1X4&D2<CR>
11/11/2014 15:51:24 Received:<CR><LF>OK<CR><LF>
11/11/2014 15:51:25 Carrier init string sent
11/11/2014 15:51:25 Dialing carrier
11/11/2014 15:51:25 Sent:ATDT0024106200021<CR>
11/11/2014 15:51:33 Waiting for connection
11/11/2014 15:52 ...
  Topic: NotePage Pro unable to connect to carrier
rachid.rachidi@gmail.com

Replies: 12
Views: 13794

PostForum: NotePager Pro Support   Posted: Tue Nov 11, 2014 10:43 am   Subject: NotePage Pro unable to connect to carrier
Hi,

I have setup a complet version of NotePager Pro with modem Genpro 30e. i have entered the correct messaging center number but getting the error message "unable to connect to carrier".
I have tested the card SIM in a GSM phone and I can send the SMS using the same messaging center number.

thank you for your help

Best regards
Rachid
 
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