Search found 8 matches

I have a customer that reported the faxing on from his PageGate server has stopped working. I am seeing the following in the connector log for the FAXSrv:

4/9/2021 4:57:50 PM ----------------------------------------
4/9/2021 4:57:50 PM Working on message to: qed from: mgraney@qed.com
4/9/2021 4:57:50 PM Formatting message
4/9/2021 4:57:50 PM Sending Fax
4/9/2021 4:57:50 PM Unable to send to the fax server
4/9/2021 4:57:50 PM Message retry limit reached
4/9/2021 4:57:50 PM FAILED Stn:0 To:qed Frm:xxxxxxxxx Msg:Test Fax Message<13><10>TEST 123 ABC
4/9/2021 4:57:51 PM Carrier retry limit reached. Marking pending messages as bad

I am however able to send faxes out directly from the Microsoft Fax Server, this has been working through PageGate until recently, and we have not made any changes the configuration.

PageGate v.7, Windows Server 2012R2

Thank you for the update. This system's PageGate is getting most of the GetAscii messages sent out from an integrated CAD system. They do also use their client workstations to send out individual messages as well. I can let the admin there know that he has to set a static sender on his workstations as well for the individual messaging.

I am migrating them to a new physical server today. I will update you on the status of the static sender after the migration is completed.

I am not sure I understand "that's the correct behavior". So the does the static entry in the GetAscii interface "not" strip out the user entered SENDER and replace it with the static SENDER?

I have set the static sender parameter in the GetAscii interface as "scctxt@co.somerset.nj.us" following the instructions in:

http://www.notepage.net/manuals/pg/v7/server/html/ascsender.htm?zoom_highlightsub=static%2Bsender.

However even after I have restarted the PageGate services the outgoing messages still show whatever sender address that was entered by the user.

Sorry - This is the Server software and I have change the sender to static for each of the enabled interfaces.

The system is running Windows 2003 Sp2.

I have a client running PageGate version 5.x
When I change the SENDER to a static entry messages continue to go out with whatever SENDER is entered at the time the message is created. I have edited the entry and saved the SENDER as "static". I have stopped and restarted all the PageGate services in Windows.

Does PageGate Version 6 function on Windows Server 2012?

We have one customer site were their PageGate database has grown to almost 1GB. I find I can no longer compress and repair the database. periodically PageGate stops functioning and the pending number of pages shows more than 1 million. If I stop all the PageGate services and delete all the queued pages then PageGate can be restarted and will again function properly.

Isn't the database supposed to automatically trim off old data every night? It appears to be set to do so.

Best regards,
Martin M. Graney
Network Manager
Queues Enforth Development, Inc.
14 Summer Street
2nd Floor
Malden, MA 02148
781-870-1131
mgraney@qed.com

Author	Message
Topic: Messages to Microsoft Fax Server Stopped working
qedadmin Replies: 2 Views: 14951	Forum: PageGate Support Posted: Fri Apr 09, 2021 4:39 pm Subject: Messages to Microsoft Fax Server Stopped working
qedadmin Replies: 2 Views: 14951	I have a customer that reported the faxing on from his PageGate server has stopped working. I am seeing the following in the connector log for the FAXSrv: 4/9/2021 4:57:50 PM ---------------------------------------- 4/9/2021 4:57:50 PM Working on message to: qed from: mgraney@qed.com 4/9/2021 4:57:50 PM Formatting message 4/9/2021 4:57:50 PM Sending Fax 4/9/2021 4:57:50 PM Unable to send to the fax server 4/9/2021 4:57:50 PM Message retry limit reached 4/9/2021 4:57:50 PM FAILED Stn:0 To:qed Frm:xxxxxxxxx Msg:Test Fax Message<13><10>TEST 123 ABC 4/9/2021 4:57:51 PM Carrier retry limit reached. Marking pending messages as bad I am however able to send faxes out directly from the Microsoft Fax Server, this has been working through PageGate until recently, and we have not made any changes the configuration. PageGate v.7, Windows Server 2012R2
Topic: Stactic Sender
qedadmin Replies: 9 Views: 16518	Forum: PageGate Support Posted: Wed Jul 02, 2014 8:49 am Subject: Stactic Sender
qedadmin Replies: 9 Views: 16518	Thank you for the update. This system's PageGate is getting most of the GetAscii messages sent out from an integrated CAD system. They do also use their client workstations to send out individual messages as well. I can let the admin there know that he has to set a static sender on his workstations as well for the individual messaging. I am migrating them to a new physical server today. I will update you on the status of the static sender after the migration is completed.
Topic: Stactic Sender
qedadmin Replies: 9 Views: 16518	Forum: PageGate Support Posted: Wed Jun 25, 2014 12:17 pm Subject: Stactic Sender
qedadmin Replies: 9 Views: 16518	I am not sure I understand "that's the correct behavior". So the does the static entry in the GetAscii interface "not" strip out the user entered SENDER and replace it with the static SENDER?
Topic: Stactic Sender
qedadmin Replies: 9 Views: 16518	Forum: PageGate Support Posted: Tue Jun 24, 2014 9:43 am Subject: Stactic Sender
qedadmin Replies: 9 Views: 16518	I have set the static sender parameter in the GetAscii interface as "scctxt@co.somerset.nj.us" following the instructions in: http://www.notepage.net/manuals/pg/v7/server/html/ascsender.htm?zoom_highlightsub=static%2Bsender. However even after I have restarted the PageGate services the outgoing messages still show whatever sender address that was entered by the user.
Topic: Stactic Sender
qedadmin Replies: 9 Views: 16518	Forum: PageGate Support Posted: Mon Jun 23, 2014 5:15 pm Subject: Stactic Sender
qedadmin Replies: 9 Views: 16518	Sorry - This is the Server software and I have change the sender to static for each of the enabled interfaces. The system is running Windows 2003 Sp2.
Topic: Stactic Sender
qedadmin Replies: 9 Views: 16518	Forum: PageGate Support Posted: Mon Jun 23, 2014 3:43 pm Subject: Stactic Sender
qedadmin Replies: 9 Views: 16518	I have a client running PageGate version 5.x When I change the SENDER to a static entry messages continue to go out with whatever SENDER is entered at the time the message is created. I have edited the entry and saved the SENDER as "static". I have stopped and restarted all the PageGate services in Windows.
Topic: Windows Server 2012
qedadmin Replies: 1 Views: 19092	Forum: General Questions and Announcements Posted: Thu Aug 15, 2013 11:23 am Subject: Windows Server 2012
qedadmin Replies: 1 Views: 19092	Does PageGate Version 6 function on Windows Server 2012?
Topic: Database growing too large. Cannot compress and repair.
qedadmin Replies: 3 Views: 8248	Forum: PageGate Support Posted: Mon Jul 07, 2008 11:20 am Subject: Database growing too large. Cannot compress and repair.
qedadmin Replies: 3 Views: 8248	We have one customer site were their PageGate database has grown to almost 1GB. I find I can no longer compress and repair the database. periodically PageGate stops functioning and the pending number of pages shows more than 1 million. If I stop all the PageGate services and delete all the queued pages then PageGate can be restarted and will again function properly. Isn't the database supposed to automatically trim off old data every night? It appears to be set to do so. Best regards, Martin M. Graney Network Manager Queues Enforth Development, Inc. 14 Summer Street 2nd Floor Malden, MA 02148 781-870-1131 mgraney@qed.com