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Using PageGate V4.0 to send messages to email addresses is taking roughly 2 minutes per message. In looking at the log which shows the SMTP session commands and responses, I see that PageGate never seems to see the first response back from the SMTP forwarder server for the EHLO command (i.e. nothing 'shows up in the log' as a response - I do believe there is a response but PageGate isn't catching it). It then waits for about 100 seconds, sends a second HELO and then everything is fine and the message is successfully sent. That wouldn't be a big problem, but it does mean there is about a two minute delay before any message goes out and it also means that sending 5 messages takes 10 minutes!

It does this no matter what mail server I've tried, and when I did a manual session using telnet to the same mail server as a test, I've verified that the remote mail server is both prompt in all its replies and that it supports both EHLO and HELO. I'm stumped, any ideas?

Here's a log sample showing what I am encountering:

1/25/2008 12:54:38 PM Working on message to: recipent_1 from: Test
1/25/2008 12:54:38 PM Formatting message
1/25/2008 12:54:38 PM Message contained in single packet
1/25/2008 12:54:38 PM Trying host: forwarder.gm.com
1/25/2008 12:54:39 PM Connected to: forwarder.gm.com
1/25/2008 12:54:39 PM Received:220 *****************************************************************************

1/25/2008 12:54:39 PM Sent:Ehlo gm.com

1/25/2008 12:54:39 PM Received:
1/25/2008 12:54:39 PM Received:
1/25/2008 12:54:39 PM Received:
1/25/2008 12:54:40 PM Received:
1/25/2008 12:54:40 PM Received:
1/25/2008 12:54:40 PM Received:
1/25/2008 12:54:40 PM Received:

<intermediate lines deleted>

1/25/2008 12:56:27 PM Received:
1/25/2008 12:56:27 PM Received:
1/25/2008 12:56:27 PM Received:
1/25/2008 12:56:28 PM No Response
1/25/2008 12:56:28 PM Sent:Helo gm.com

1/25/2008 12:56:28 PM Received:250 ahgmlir2.imr.gm.com Hello u ...