Search found 8 matches

That worked. Thank you.

Scheduler
GetSerial
Connector1
GetAscii
Get TAP
GetMail
GetWeb

Microsoft Fax in not installed on either OS.

Routing and Remote Access is stopped and disabled on both installations (Windows 7 and Windows 2008R2). Same issue on either OS.

I get the same result with putty or vbterm.

I can run any command such as the following and they work everytime:
At
OK

AT+CGMI (To check if the serial port is OK)
"Sierra Wireless"

AT+CSQ (To verify the received signal strength)
23,0

AT+CREG (To verify the registration of the USR3500 on the network)
0,1

ATD<phonenumber>;
OK

ATH

We are using pagegate 7.0. I have tried this on Windows 7 and Windows 2008R2 with the same result.

I am using a USR 3500 GSM modem. I can putty to it and dial out no problem. When I try to use pagegate, it fails to send the message because it is trying to reset the modem. The reset fails and then the com1 port is unavailable. Any suggestions??
This is from the connector log:
========================================
6/27/2014 3:07:00 PM Start connection to carrier: SMS
6/27/2014 3:07:00 PM Connect using GSM protocol
6/27/2014 3:07:00 PM Setting communication parameters (115200,n,8,1)
6/27/2014 3:07:00 PM Attempting to reset modem
6/27/2014 3:07:00 PM Sent:AT<CR>
6/27/2014 3:07:03 PM Attempting to reset modem
6/27/2014 3:07:03 PM Sent:AT<CR>
6/27/2014 3:07:06 PM Attempting to reset modem
6/27/2014 3:07:06 PM Sent:AT<CR>
6/27/2014 3:07:09 PM Attempting to hang up modem
6/27/2014 3:07:09 PM Sent:AT<CR>
6/27/2014 3:07:13 PM Attempting to hang up modem
6/27/2014 3:07:13 PM Sent:AT<CR>
6/27/2014 3:07:16 PM Attempting to hang up modem
6/27/2014 3:07:16 PM Sent:AT<CR>
6/27/2014 3:07:20 PM ========================================
6/27/2014 3:07:20 PM Start stored message check
6/27/2014 3:07:20 PM Setting communication parameters (115200,n,8,1)
6/27/2014 3:07:20 PM Unable to open COM1 - port in use or doesn't exist

Author	Message
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Tue Jul 08, 2014 2:40 pm Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	That worked. Thank you.
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Mon Jul 07, 2014 9:29 am Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Scheduler GetSerial Connector1 GetAscii Get TAP GetMail GetWeb
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Thu Jul 03, 2014 3:36 pm Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Microsoft Fax in not installed on either OS.
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Thu Jul 03, 2014 3:26 pm Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Routing and Remote Access is stopped and disabled on both installations (Windows 7 and Windows 2008R2). Same issue on either OS.
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Thu Jul 03, 2014 1:35 pm Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	I get the same result with putty or vbterm.
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Mon Jun 30, 2014 10:30 am Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	I can run any command such as the following and they work everytime: At OK AT+CGMI (To check if the serial port is OK) "Sierra Wireless" AT+CSQ (To verify the received signal strength) 23,0 AT+CREG (To verify the registration of the USR3500 on the network) 0,1 ATD<phonenumber>; OK ATH
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Mon Jun 30, 2014 10:13 am Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	We are using pagegate 7.0. I have tried this on Windows 7 and Windows 2008R2 with the same result.
Topic: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	Forum: PageGate Support Posted: Fri Jun 27, 2014 4:53 pm Subject: Attempting to reset modem
pgruend1 Replies: 14 Views: 45869	I am using a USR 3500 GSM modem. I can putty to it and dial out no problem. When I try to use pagegate, it fails to send the message because it is trying to reset the modem. The reset fails and then the com1 port is unavailable. Any suggestions?? This is from the connector log: ======================================== 6/27/2014 3:07:00 PM Start connection to carrier: SMS 6/27/2014 3:07:00 PM Connect using GSM protocol 6/27/2014 3:07:00 PM Setting communication parameters (115200,n,8,1) 6/27/2014 3:07:00 PM Attempting to reset modem 6/27/2014 3:07:00 PM Sent:AT<CR> 6/27/2014 3:07:03 PM Attempting to reset modem 6/27/2014 3:07:03 PM Sent:AT<CR> 6/27/2014 3:07:06 PM Attempting to reset modem 6/27/2014 3:07:06 PM Sent:AT<CR> 6/27/2014 3:07:09 PM Attempting to hang up modem 6/27/2014 3:07:09 PM Sent:AT<CR> 6/27/2014 3:07:13 PM Attempting to hang up modem 6/27/2014 3:07:13 PM Sent:AT<CR> 6/27/2014 3:07:16 PM Attempting to hang up modem 6/27/2014 3:07:16 PM Sent:AT<CR> 6/27/2014 3:07:20 PM ======================================== 6/27/2014 3:07:20 PM Start stored message check 6/27/2014 3:07:20 PM Setting communication parameters (115200,n,8,1) 6/27/2014 3:07:20 PM Unable to open COM1 - port in use or doesn't exist