Search found 7 matches

Yes... send subject fixed it for us.

Cris Moody e-mailed the log. The recipient in question is Billy Colley with the last four of 2141.

His carrier is VZW so the ID of aaaxxx2141@vtext.com is used.

Cris is still using V4 of the server software. Let me know if there is anything else I can try. I really think it is a Droid X issue and not a PageGate issue.

OK... I'll check to see if the admin will release this to me to send.

Thanks!

Greg

FYI... patient name changed for HIPAA privacy reasons...

The admin says that the send subject option is NOT checked. Should it be? She has turned it on for now and we will monitor it.

An example from the message log that was seen to fail looks like:

"CHEST PAIN;5716 FAYETTEVILLE RD;USE MAIN FRONT DOOR

What would then show up on the Droid X might be:

07/11 10:04:49 CARDEN]
;E WOODCROFT PKWY;GENEVA DR

What shows up on the Droid and other alphanumeric pagers is:

CAD:CHEST PAIN;5716 FAYETTEVILLE RD;USE MAIN FRONT DOOR

I'll have the admin check... I don't have access to the server. :-(

I am seeing something similar to this, but only on a specifc phone... Chief's Droid X shows this behavior... my Droid does not.

Author	Message
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Fri Jun 24, 2011 7:13 am Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Yes... send subject fixed it for us.
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Wed Jan 12, 2011 11:20 am Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Cris Moody e-mailed the log. The recipient in question is Billy Colley with the last four of 2141. His carrier is VZW so the ID of aaaxxx2141@vtext.com is used. Cris is still using V4 of the server software. Let me know if there is anything else I can try. I really think it is a Droid X issue and not a PageGate issue.
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Tue Jan 11, 2011 1:50 pm Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	OK... I'll check to see if the admin will release this to me to send. Thanks! Greg
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Tue Jan 11, 2011 1:01 pm Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	FYI... patient name changed for HIPAA privacy reasons...
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Tue Jan 11, 2011 1:00 pm Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	The admin says that the send subject option is NOT checked. Should it be? She has turned it on for now and we will monitor it. An example from the message log that was seen to fail looks like: "CHEST PAIN;5716 FAYETTEVILLE RD;USE MAIN FRONT DOOR What would then show up on the Droid X might be: 07/11 10:04:49 CARDEN] ;E WOODCROFT PKWY;GENEVA DR What shows up on the Droid and other alphanumeric pagers is: CAD:CHEST PAIN;5716 FAYETTEVILLE RD;USE MAIN FRONT DOOR
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Tue Jan 11, 2011 9:51 am Subject: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	I'll have the admin check... I don't have access to the server. :-(
Topic: Thanks, Subject and Colon
parrottgreg Replies: 12 Views: 24278	Forum: PageGate Support Posted: Fri Jan 07, 2011 4:49 pm Subject: Follow up: What was the fix?
parrottgreg Replies: 12 Views: 24278	I am seeing something similar to this, but only on a specifc phone... Chief's Droid X shows this behavior... my Droid does not.