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When configuring the outgoing SMTP connection in PageGate, I am using the required port and a fully authenticated user account. However, we suspect the connection is failing due to a problem negotiating the required TLS/SSL security protocol with the provider. Is there a specific setting in PageGate that allows us to force a minimum TLS version to prevent connection failures with modern secure mail servers?

Author	Message
Topic: Intermittent SMTP Failures
nonchalants Replies: 1 Views: 44656	Forum: PageGate Support Posted: Wed Dec 03, 2025 10:29 pm Subject: Intermittent SMTP Failures
nonchalants Replies: 1 Views: 44656	When configuring the outgoing SMTP connection in PageGate, I am using the required port and a fully authenticated user account. However, we suspect the connection is failing due to a problem negotiating the required TLS/SSL security protocol with the provider. Is there a specific setting in PageGate that allows us to force a minimum TLS version to prevent connection failures with modern secure mail servers?