NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: Verizon Issue - Any New information
mvbn2

Replies: 1
Views: 8993

PostForum: PageGate Support   Posted: Tue Mar 25, 2008 1:10 pm   Subject: Verizon Issue - Any New information
Okay - I have 6 connectors running ...and about halfway through my messages they all get clogged up with Verizon Messages ....The Server accepts the SMTP Connection and always rejects the first message but then sends it on the second try ....This is at a minimum 1-2 minutes per message. I have created verizon 1 and verizon 2 Carriers and assigned them to Connector 5 & 6 individually ..... The problem is when the other 4 connectors have dumped their messages (30 seconds) there is 30 Verizon messages in Que waiting for connector 5 & 6 ...... is there any way to assign a connector to Verizon 1, but also allow any open connector to also send Verizon 1 ? Is this a setting we could change ...or could you add this capability in a future upgrade ?

Also what are the optimal settings for the Connectors .....

Polling interval - 3
Dial Threshhold - 5
Retries - 3
Relay Interval -10

These are my current settings .....

Thanks for any information or thoughts.

Jason Kinley
  Topic: Pagegate on Microsoft Virtual Servers
mvbn2

Replies: 2
Views: 10308

PostForum: PageGate Support   Posted: Thu Jan 31, 2008 11:41 am   Subject: Pagegate on Microsoft Virtual Servers
We are currently running Pagegate 5 on a Virtual Privete Server with Great Results.

Jason Kinley
jkinley (at) miamivalleybreakingnews.com
  Topic: Sprint Issues
mvbn2

Replies: 2
Views: 12645

PostForum: NotePager Pro Support   Posted: Sat Jan 05, 2008 11:40 pm   Subject: Sprint Issues
I have been having the same problem with Sprint and Nextel. My Nextel customers have asked to send via the SMTP because they get charged .15 per message using the other method. My personal phone is Sprint and it has never had a problem. I receive from other phones and e-mail clients ...but from Pagegate it never arrives. I have it going to a forwarding e-mail address and that has seemed to work as a temporary fix.

Any other ideas .....

JAson Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Tue Nov 20, 2007 8:36 am   Subject: Pagegate Caught in Loop
I uninstalled my old version and installed the new version (I believe 5.0.6). Everything worked fine - except .......

ALL Messages only come out in lowercase .....It will not send anything in uppercase. I have reverted back to the old version until you can give me some guidance. I could not find any settings that control this. I also did not make any changes to the settings between the two versions.

please advise what to do now ?

Jason Kinley
  Topic: Sprint & Notepager Pro
mvbn2

Replies: 5
Views: 17880

PostForum: NotePager Pro Support   Posted: Mon Nov 19, 2007 12:24 pm   Subject: Sprint & Notepager Pro
I apologize for cross posting...but I am having this exact problem with Pagegate. The message shows Successful but I never receive the message on my Sprint Phone. I set up a forwarding address from a different e-mail and I receive the messages fine to my phone, just not direct.

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Thu Nov 15, 2007 4:50 pm   Subject: Pagegate Caught in Loop
How do I update my version ?
  Topic: Getmail Problem
mvbn2

Replies: 4
Views: 13359

PostForum: PageGate Support   Posted: Mon Nov 05, 2007 3:33 pm   Subject: Getmail Problem
We have Domain POP Enabled

We have had this problem both with Remove Mail Checked and unChecked .... It has most recently been Checked.

Version 5.0.0.2 on pggmail.exe

Version 5.0.2.0 on pgmailserver.exe

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Sun Nov 04, 2007 12:21 pm   Subject: Pagegate Caught in Loop
I sent the file to Support 2 weeks ago, but haven't heard back yet. Have others gotten pretty good support ?

Thanks in advance

Jason
  Topic: Getmail Problem
mvbn2

Replies: 4
Views: 13359

PostForum: PageGate Support   Posted: Sun Nov 04, 2007 12:20 pm   Subject: Getmail Problem
Okay - This has become quite a problem. We have lost several messages in the past week. It seems that when there are 2 messages at once, Pagegate Deletes one or both messages when it pulls from the Mail Server ..... Any Ideas ?
  Topic: Getmail Problem
mvbn2

Replies: 4
Views: 13359

PostForum: PageGate Support   Posted: Mon Oct 22, 2007 9:30 am   Subject: Getmail Problem
Okay - we have noticed this happen on a few occasions. The Getmail Module checks the server every 1 minute. It seems that if there are more than 1 message waiting to be collected the system will not send the messages. The Getmail will collect it from the POP3 Account and then simply discard it or reject it .... I'm curious if anyone else has seen this problem. It has only happened when the server has 2 or more messages waiting to be pulled .....

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Mon Oct 22, 2007 9:27 am   Subject: Pagegate Caught in Loop
We also wanted to keep the messages on the server so that we wouldn't miss any customer issues. I have changed this to remove from the server until we can get some solution .... I have sent the database to Support and I hope to hear something soon.

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Tue Oct 16, 2007 8:11 pm   Subject: Pagegate Caught in Loop
The File is 23 MB - Your mail server wouldnt accept it ...what is the best way to send it ?

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Sun Oct 14, 2007 8:53 pm   Subject: Pagegate Caught in Loop
Okay - This has happened again at least three times, each with a different group. I have narrowed it down to the GetMail Module. I notice that the Getmail Module keeps taking the message off of the mail server every time it checks and sends it out as a new message. Is this a Getmail Glitch or a problem with the mailserver ?

We have sent 278 messages to over 9000 recipients over the past 2 weeks and this has only happened three times .... but you can imagine the pain when it keeps sending 16 times to 78 people ...embarrassing to say the least ..... Any Ideas ?

Pagegate Flaw or Mailserver problem ?

Jason Kinley
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Sat Oct 06, 2007 8:12 pm   Subject: Pagegate Caught in Loop
Aaron, I did check that initially just to make sure ...I have not made changes to any group for over a month ...and this particular group gets messages each and every day ..... It only looped on 1 message ...once I rebooted it hasn't happened again.

Also - If the GetMail pulls more than 1 message from the POP3 Account ...it will only send the first message. It seems to ignore the other messages .... Is there any way tp prevent this from happening ?

Jason Kinley
Dayton, ohio
  Topic: Pagegate Caught in Loop
mvbn2

Replies: 14
Views: 32538

PostForum: PageGate Support   Posted: Fri Oct 05, 2007 1:38 pm   Subject: Pagegate Caught in Loop
This has happened twice in the past week so I thought I would ask if anyone may know the cause.

We are running Pagegate Version 5 on windows Server 2003. Messages are received through GetMail and then sent to the proper recipient based on the e-mail address the message was sent to. The POP3 account is checked every minute. It seems like when the POP3 account has 2 messages at the same time, the Pagegate Software keeps looping the messages .... I had 78 people get the same message 15 times today before I could terminate the pagegate program .... after I restarted and after a reboot it started looping again. I had to terminate through task manager and then reboot the server.

Has anyone else seen this ? Thanks for any advice.

Jason Kinley
Dayton, Ohio
 
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