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  Topic: "Illegal Characters in Recipient Name" when renami
mkomeara

Replies: 4
Views: 6339

PostForum: PageGate Support   Posted: Mon Aug 24, 2015 8:39 am   Subject: "Illegal Characters in Recipient Name" when renami
The logs have been sent along with error messages.
  Topic: "Illegal Characters in Recipient Name" when renami
mkomeara

Replies: 4
Views: 6339

PostForum: PageGate Support   Posted: Sat Aug 22, 2015 9:53 pm   Subject: "Illegal Characters in Recipient Name" when renami
We use PageGate to send text messages, and don't need to send email messages with it. How does the getMail module change the characters that are permitted for use in a Group name?
  Topic: "Illegal Characters in Recipient Name" when renami
mkomeara

Replies: 4
Views: 6339

PostForum: PageGate Support   Posted: Fri Aug 21, 2015 4:15 pm   Subject: "Illegal Characters in Recipient Name" when renami
My Solarwinds Orion system can do a Send Net Message to notify us of an alert it has generated. PageGate sees the message sent by Orion and sends text messages to the Group named in the alert that does the Send Net Message. For email notification, the Orion alert uses a Custom Property field containing an email address to send an email to an email distribution group via our email server. I would like to set Orion up to do the Send Net Message using the same distribution group name (in this case an email address) that it retrieves from the Custom Property field, but using the groupname@domain.com format for the Group name is rejected as having illegal characters in it.
The ability to use a Group name with a special character in it would save us having to duplicate sets of alerts for different groups of devices. I could set up one alert that sends to the appropriate group based on what is in the Custom Property field instead of setting up a completely different alert that points the Send Net Message at the Group name that's unique to PageGate. Both the email alert and the Send Net Message would be able to use the same name to generate their messages.

If necessary, please consider this a product enhancement request.
 
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