Search found 2 matches

Even though I did reboot several times, we finally figured out that there were multiple instances of PageGate running under the same account, but different sessions. Once, we discovered this and terminated one of the sessions, there were no issues. Thank you for the information about upgrading, we will definitely consider making the switch.

We've been running this version of PageGate (6.0.0.4) for 4+ years without any issues. Over the past two nights, after the midnight cleanup routine, the application does not even attempt to start PGGMail.

Log File prior to the issue
10/6/2017 12:00:29 AM Module resumed
10/6/2017 12:00:30 AM Time synchronized with scheduler
10/6/2017 12:00:30 AM Asking PGGMail service to start
10/6/2017 12:00:31 AM Asking Connector1 service to start
10/6/2017 12:00:36 AM PGGMail start detected
10/6/2017 12:00:36 AM Connector1 start detected
10/6/2017 12:00:45 AM Asking PGMailServer service to start
10/6/2017 12:00:49 AM PGMailServer start detected

Log File after the issue began
10/15/2017 12:00:25 AM Module resumed
10/15/2017 12:00:25 AM Time synchronized with scheduler
10/15/2017 12:00:25 AM Asking Connector1 service to start
10/15/2017 12:00:29 AM Connector1 start detected
10/15/2017 12:00:54 AM Asking PGMailServer service to start
10/15/2017 12:00:58 AM PGMailServer start detected

Any ideas what would cause this?

Author	Message
Topic: PGGMail not starting after midnight cleanup routine
misaacsuky Replies: 2 Views: 5948	Forum: PageGate Support Posted: Mon Oct 16, 2017 8:30 am Subject: PGGMail not starting after midnight cleanup routine
misaacsuky Replies: 2 Views: 5948	Even though I did reboot several times, we finally figured out that there were multiple instances of PageGate running under the same account, but different sessions. Once, we discovered this and terminated one of the sessions, there were no issues. Thank you for the information about upgrading, we will definitely consider making the switch.
Topic: PGGMail not starting after midnight cleanup routine
misaacsuky Replies: 2 Views: 5948	Forum: PageGate Support Posted: Sun Oct 15, 2017 7:55 am Subject: PGGMail not starting after midnight cleanup routine
misaacsuky Replies: 2 Views: 5948	We've been running this version of PageGate (6.0.0.4) for 4+ years without any issues. Over the past two nights, after the midnight cleanup routine, the application does not even attempt to start PGGMail. Log File prior to the issue 10/6/2017 12:00:29 AM Module resumed 10/6/2017 12:00:30 AM Time synchronized with scheduler 10/6/2017 12:00:30 AM Asking PGGMail service to start 10/6/2017 12:00:31 AM Asking Connector1 service to start 10/6/2017 12:00:36 AM PGGMail start detected 10/6/2017 12:00:36 AM Connector1 start detected 10/6/2017 12:00:45 AM Asking PGMailServer service to start 10/6/2017 12:00:49 AM PGMailServer start detected Log File after the issue began 10/15/2017 12:00:25 AM Module resumed 10/15/2017 12:00:25 AM Time synchronized with scheduler 10/15/2017 12:00:25 AM Asking Connector1 service to start 10/15/2017 12:00:29 AM Connector1 start detected 10/15/2017 12:00:54 AM Asking PGMailServer service to start 10/15/2017 12:00:58 AM PGMailServer start detected Any ideas what would cause this?