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  Topic: PGGMail not starting after midnight cleanup routine
misaacsuky

Replies: 2
Views: 199

PostForum: PageGate Support   Posted: Mon Oct 16, 2017 8:30 am   Subject: PGGMail not starting after midnight cleanup routine
Even though I did reboot several times, we finally figured out that there were multiple instances of PageGate running under the same account, but different sessions. Once, we discovered this and terminated one of the sessions, there were no issues. Thank you for the information about upgrading, we will definitely consider making the switch.
  Topic: PGGMail not starting after midnight cleanup routine
misaacsuky

Replies: 2
Views: 199

PostForum: PageGate Support   Posted: Sun Oct 15, 2017 7:55 am   Subject: PGGMail not starting after midnight cleanup routine
We've been running this version of PageGate (6.0.0.4) for 4+ years without any issues. Over the past two nights, after the midnight cleanup routine, the application does not even attempt to start PGGMail.

Log File prior to the issue
10/6/2017 12:00:29 AM Module resumed
10/6/2017 12:00:30 AM Time synchronized with scheduler
10/6/2017 12:00:30 AM Asking PGGMail service to start
10/6/2017 12:00:31 AM Asking Connector1 service to start
10/6/2017 12:00:36 AM PGGMail start detected
10/6/2017 12:00:36 AM Connector1 start detected
10/6/2017 12:00:45 AM Asking PGMailServer service to start
10/6/2017 12:00:49 AM PGMailServer start detected

Log File after the issue began
10/15/2017 12:00:25 AM Module resumed
10/15/2017 12:00:25 AM Time synchronized with scheduler
10/15/2017 12:00:25 AM Asking Connector1 service to start
10/15/2017 12:00:29 AM Connector1 start detected
10/15/2017 12:00:54 AM Asking PGMailServer service to start
10/15/2017 12:00:58 AM PGMailServer start detected

Any ideas what would cause this?
 
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