Search found 2 matches

Thanks for the information, i will look into that right away.

I have a multitech modem which sometimes fail to send messages.
i compaired the connector log file of a succesfull message send and a unsuccesfull message send

the modem stops at
Sent:AT<CR>

It does not get the
Received:AT<CR><CR><LF>OK<CR><LF>

from the network

Is the problem at the telephone company that does not reply to the modem request or somewhere els ?

Can someone give me some hints as where to look for the problem ?

Thanks

Succesfull message

1/13/2015 10:01:22 AM ========================================
1/13/2015 10:01:22 AM Start connection to carrier: Carrier01
1/13/2015 10:01:22 AM Connect using GSM protocol
1/13/2015 10:01:22 AM Setting communication parameters (115200,n,8,1)
1/13/2015 10:01:22 AM Attempting to reset modem
1/13/2015 10:01:22 AM Sent:AT<CR>
1/13/2015 10:01:23 AM Received:AT<CR><CR><LF>OK<CR><LF>
1/13/2015 10:01:23 AM Modem reset
1/13/2015 10:01:23 AM Sent:AT+CMGF=1<CR>
1/13/2015 10:01:23 AM Received:AT+CMGF=1<CR><CR><LF>OK<CR><LF>
1/13/2015 10:01:23 AM Text delivery mode entered
1/13/2015 10:01:23 AM ----------------------------------------
1/13/2015 10:01:23 AM Working on message to: itsupport from: martin
1/13/2015 10:01:23 AM Formatting message
1/13/2015 10:01:23 AM Message contained in a single packet
1/13/2015 10:01:23 AM Sending packet
1/13/2015 10:01:23 AM Sent:AT+CMGS="8271809"<CR>
1/13/2015 10:01:23 AM Received:AT+CMGS="8271809"<CR><CR><LF>>
1/13/2015 10:01:23 AM Sent:martin:message 3<SUB>
1/13/2015 10:01:25 AM Received:martin:message 3<SUB><CR><LF>+CMGS: 172<CR><LF><CR><LF>OK<CR><LF>
1/13/2015 10:01:25 AM Packet sent successfully
1/13/2015 10:01:25 AM SUCCESSFUL Stn:0 To:itsupport Frm:martin Msg:message 3
1/13/2015 10:01:25 AM Attempting to hang up modem
1/13 ...

Author	Message
Topic: Modem connection attemp failed intermittent
martin Replies: 2 Views: 8108	Forum: PageGate Support Posted: Tue Jan 13, 2015 9:26 am Subject: Modem connection attemp failed intermittent
martin Replies: 2 Views: 8108	Thanks for the information, i will look into that right away.
Topic: Modem connection attemp failed intermittent
martin Replies: 2 Views: 8108	Forum: PageGate Support Posted: Tue Jan 13, 2015 8:30 am Subject: Modem connection attemp failed intermittent
martin Replies: 2 Views: 8108	I have a multitech modem which sometimes fail to send messages. i compaired the connector log file of a succesfull message send and a unsuccesfull message send the modem stops at Sent:AT<CR> It does not get the Received:AT<CR><CR><LF>OK<CR><LF> from the network Is the problem at the telephone company that does not reply to the modem request or somewhere els ? Can someone give me some hints as where to look for the problem ? Thanks Succesfull message 1/13/2015 10:01:22 AM ======================================== 1/13/2015 10:01:22 AM Start connection to carrier: Carrier01 1/13/2015 10:01:22 AM Connect using GSM protocol 1/13/2015 10:01:22 AM Setting communication parameters (115200,n,8,1) 1/13/2015 10:01:22 AM Attempting to reset modem 1/13/2015 10:01:22 AM Sent:AT<CR> 1/13/2015 10:01:23 AM Received:AT<CR><CR><LF>OK<CR><LF> 1/13/2015 10:01:23 AM Modem reset 1/13/2015 10:01:23 AM Sent:AT+CMGF=1<CR> 1/13/2015 10:01:23 AM Received:AT+CMGF=1<CR><CR><LF>OK<CR><LF> 1/13/2015 10:01:23 AM Text delivery mode entered 1/13/2015 10:01:23 AM ---------------------------------------- 1/13/2015 10:01:23 AM Working on message to: itsupport from: martin 1/13/2015 10:01:23 AM Formatting message 1/13/2015 10:01:23 AM Message contained in a single packet 1/13/2015 10:01:23 AM Sending packet 1/13/2015 10:01:23 AM Sent:AT+CMGS="8271809"<CR> 1/13/2015 10:01:23 AM Received:AT+CMGS="8271809"<CR><CR><LF>> 1/13/2015 10:01:23 AM Sent:martin:message 3<SUB> 1/13/2015 10:01:25 AM Received:martin:message 3<SUB><CR><LF>+CMGS: 172<CR><LF><CR><LF>OK<CR><LF> 1/13/2015 10:01:25 AM Packet sent successfully 1/13/2015 10:01:25 AM SUCCESSFUL Stn:0 To:itsupport Frm:martin Msg:message 3 1/13/2015 10:01:25 AM Attempting to hang up modem 1/13 ...