Search found 7 matches

Nothing for pagegate either. Sorry about that, Orion pointed me to your guys. I have a feeling the info about how Exchange is fwding the emails will lead me to the answer.
Thanks again.

I searched for npp.exe, and it's not on the server I'm looking on. But Orion is definitely installed on that server. There's no Progam group for NPP either. Is it possible that Orion has internal paging that we're using and not using NotePage at all?

I'm really sorry, but I can't even find the program. I go into the system monitor (Orion Network Performance Monitor) and click the blue triangle alerts button to get to the alerts settings. Any idea how to get the log info from that?
Thanks

If you would, please email the c:\program files\notepager pro\npp.log file to support at notepage dot com. I'd like to have a look at what's actually being transmitted from NPP.

I don't have that file or folder. It's part of an Orion Solarwinds install, if that makes a difference.
As for interference, we receive the test pages from Orion perfectly well, as well as voicemail notifications.
Thanks for the quick replies!

Finally received another page.
It's as follows:
Subj:=?utf-8?B?T0Z... more gibberish...

Does this help?

I noticed a couple of things. We do use SMTP to transfer the page to our Exchange server, which then sends it to XXXXXXXXXX@telus.msg.com

On the email address of the alert, it had <box>CC at the end for no good reason. I've removed that, but because the tests always worked ok, I have to wait for a real message before I can see if it makes a difference.
Thanks,
Lorne

Hi,
We have a page from Orion Solarwinds that goes to our pager, and an exchange mailbox. The mailbox receives it fine, but the pager gets it in gibberish. When I try test pages from Orion, they arrive fine, and forwarding the same email from the email account to the pager works fine as well.
Any ideas?
Thanks,
Lorne

Author	Message
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Fri Jul 25, 2008 10:56 am Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Nothing for pagegate either. Sorry about that, Orion pointed me to your guys. I have a feeling the info about how Exchange is fwding the emails will lead me to the answer. Thanks again.
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Fri Jul 25, 2008 10:26 am Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	I searched for npp.exe, and it's not on the server I'm looking on. But Orion is definitely installed on that server. There's no Progam group for NPP either. Is it possible that Orion has internal paging that we're using and not using NotePage at all?
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Fri Jul 25, 2008 9:47 am Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	I'm really sorry, but I can't even find the program. I go into the system monitor (Orion Network Performance Monitor) and click the blue triangle alerts button to get to the alerts settings. Any idea how to get the log info from that? Thanks
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Fri Jul 25, 2008 9:35 am Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	If you would, please email the c:\program files\notepager pro\npp.log file to support at notepage dot com. I'd like to have a look at what's actually being transmitted from NPP. I don't have that file or folder. It's part of an Orion Solarwinds install, if that makes a difference. As for interference, we receive the test pages from Orion perfectly well, as well as voicemail notifications. Thanks for the quick replies!
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Fri Jul 25, 2008 9:21 am Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Finally received another page. It's as follows: Subj:=?utf-8?B?T0Z... more gibberish... Does this help?
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Tue Jul 22, 2008 4:59 pm Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	I noticed a couple of things. We do use SMTP to transfer the page to our Exchange server, which then sends it to XXXXXXXXXX@telus.msg.com On the email address of the alert, it had <box>CC at the end for no good reason. I've removed that, but because the tests always worked ok, I have to wait for a real message before I can see if it makes a difference. Thanks, Lorne
Topic: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Forum: NotePager Pro Support Posted: Tue Jul 22, 2008 3:03 pm Subject: Pager receiving gibberish
lpearl Replies: 14 Views: 35135	Hi, We have a page from Orion Solarwinds that goes to our pager, and an exchange mailbox. The mailbox receives it fine, but the pager gets it in gibberish. When I try test pages from Orion, they arrive fine, and forwarding the same email from the email account to the pager works fine as well. Any ideas? Thanks, Lorne