NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: NotePage SMS Gateway issue
klob77

Replies: 7
Views: 35045

PostForum: PageGate Support   Posted: Wed May 12, 2021 3:51 pm   Subject: NotePage SMS Gateway issue
Do you guys have any Android 11 devices like the Pixel 3a where you could see if the issue can be recreated?
  Topic: NotePage SMS Gateway issue
klob77

Replies: 7
Views: 35045

PostForum: PageGate Support   Posted: Wed May 12, 2021 7:14 am   Subject: NotePage SMS Gateway issue
I tried that app and let it run for 8 hours and it came back 100%. However, in the middle of the night, pages weren't going through again. This morning, I sent myself a test page, and it didn't go through until I stopped and started the Notepage SMS Gateway on the phone.
  Topic: NotePage SMS Gateway issue
klob77

Replies: 7
Views: 35045

PostForum: PageGate Support   Posted: Tue May 11, 2021 10:23 am   Subject: NotePage SMS Gateway issue
I had already discovered that. Notepage SMS Gateway and all Notepage Limit Extenders are all "Not Optimized" which = "May drain your battery more quickly. App will no longer be restricted from using background battery" Adaptive battery & Adaptive connectivity are also turned off. Any other ideas on what to check?
  Topic: NotePage SMS Gateway issue
klob77

Replies: 7
Views: 35045

PostForum: PageGate Support   Posted: Tue May 11, 2021 7:48 am   Subject: NotePage SMS Gateway issue
We're running Pagegate 8.4.2 with a Pixel 3a running NotePage SMS Gateway 1.0.0.16 on Android 11 with the latest security patch. Ever since the last update of the Pixel, pages start failing within 24 hours. The only way to fix this is to either Stop & Start the NotePage SMS Gateway or to reboot the phone. I've noticed with the last updates, the Pixel has enabled some options to save battery. i.e doesn't charge the phone past 80%, snoozes app after inactivity, etc. I've tried turning off all of battery saving options for NotePage SMS Gateway, but the issues persist. Can you guys take a look at this issue? Thanks!
  Topic: Notepage SMS Gateway & Android 10
klob77

Replies: 1
Views: 9753

PostForum: PageGate Support   Posted: Tue Oct 08, 2019 10:32 am   Subject: Notepage SMS Gateway & Android 10
On our Pixel 3a, which just updated to Android 10, the Notepage SMS Gateway app says that it's built for an earlier version of Android and may not work. It's also not opening on boot like it did before. It obtains an IP address like it did before and the global log show that the messages were scheduled and sent successfully, but we never receive them. I'm currently running the latest version, 1.0.0.16 Is there an updated version for Android 10?
 
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