Search found 34 matches

Question: I currently have PageGate v5 working successfully with Win7 32bit OS's. The balance of our department PC's will be Win7 64bit..., any complications with PageGate working with Win7 64bit OS's? Thanks!

To clear this problem, I elected to move the PageGate server from its previous WinXP to a Win7 PC and relocated the database from its previous network location to the Win7 PC. Backup DB copies are auto-created every evening. Now all PageClients access the DB via a shared configuration with the Win7 PC. Thanks for all your inputs on this original trouble case!

That's correct, no pages were generated on the 12th or 13th.
After opening up a client, yes, the day/time indicator does change to red, less than a minute after opening up the client and connecting to the DB server.
No errors are generated while a client program is active and thus far, any pages initiated, are sent successfully, even though the day/time indicator is the color red or not.
Question: Where do the client program page status indicators originate their information and since the day/time indicator changing to red has no apparent bearing on a page being successfully sent, where is this status information being generated from?...The client's local root program files or from the PageGate server's DB network folder?
Thanks!

Here is the Scheduler Log from over the weekend:

02/11/2011 00:00:01 Initiating cleanup routines
02/11/2011 00:00:01 Module Stopped
02/11/2011 00:00:07 Module Started
02/11/2011 00:00:08 Running cleanup routine
02/11/2011 00:00:08 Waiting for server module to pause
02/11/2011 00:00:12 Server module paused
02/11/2011 00:00:12 Waiting for connectors to pause
02/11/2011 00:00:16 Connectors paused
02/11/2011 00:00:16 Waiting for interfaces to pause
02/11/2011 00:00:16 Interfaces paused
02/11/2011 00:00:16 Attempting to compact database
02/11/2011 00:00:24 Database compacted
02/11/2011 00:00:24 Trimming log files
02/11/2011 00:00:27 Checking database for null values
02/11/2011 00:00:29 Checking database for invalid group entries and dups
02/11/2011 00:00:29 Removing old messages from database
02/11/2011 00:00:29 Removing old files from badmsg folder
02/11/2011 00:00:29 Resetting database flags
02/11/2011 00:00:30 Module resumed
02/11/2011 00:35:05 Log ping...
02/11/2011 01:35:05 Log ping...
02/11/2011 02:35:05 Log ping...
02/11/2011 03:35:05 Log ping...
02/11/2011 04:35:05 Log ping...
02/11/2011 05:35:05 Log ping...
02/11/2011 06:35:05 Log ping...
02/11/2011 07:35:05 Log ping...
02/11/2011 08:35:05 Log ping...
02/11/2011 09:35:06 Log ping...
02/11/2011 10:35:05 Log ping...
02/11/2011 11:35:05 Log ping...
02/11/2011 12:35:05 Log ping...
02/11/2011 12:57:19 Message scheduled. Recipient: keith from: keiths
02/11/2011 12:57:19 Message scheduled. Recipient: keiths from: keiths
02/11/2011 13:35:05 Log ping...
02/11/2011 14:35:05 Log ping...
02/11/2011 14:49:21 Message scheduled. Recipient: keith from: CharlieT
02/11/2011 14:49:21 Message scheduled. Recipient: keiths from: CharlieT
02/11/2011 15:35:05 Log ping...
02/11/2011 16:35:05 Log ping...
02/11/2011 17:35:05 Log ping...
02/11/2011 18:35:05 Log ping...
02/11/2011 19:35:05 Log ping...
02/11/2011 20:35:05 Log ping...
02/11/2011 21:35:0 ...

C:\PageGateData\Logs\ is the location.
Here is log information from over the weekend:
02/11/2011 00:00:01 Module Stopped
02/11/2011 00:00:07 Module Started
02/11/2011 00:00:08 Running cleanup routine
02/11/2011 00:00:30 Time synchronized with scheduler
02/11/2011 12:57:19 Message accepted. Station: 10 Recipient: keith from: keiths
02/11/2011 12:57:19 Message accepted. Station: 10 Recipient: keiths from: keiths
02/11/2011 14:49:21 Message accepted. Station: 10 Recipient: keith from: CharlieT
02/11/2011 14:49:21 Message accepted. Station: 10 Recipient: keiths from: CharlieT
02/12/2011 Module Stopped
02/12/2011 00:00:03 Module Started
02/12/2011 00:00:05 Running cleanup routine
02/12/2011 00:00:26 Time synchronized with scheduler
02/13/2011 00:00:01 Module Stopped
02/13/2011 00:00:05 Module Started
02/13/2011 00:00:07 Running cleanup routine
02/13/2011 00:00:26 Time synchronized with scheduler
02/14/2011 00:00:01 Module Stopped
02/14/2011 00:00:04 Module Started
02/14/2011 00:00:05 Running cleanup routine
02/14/2011 00:00:26 Time synchronized with scheduler

Program use over the weekend was minimal, but no errors noted. Again, the program works, it just does not show the user client the status of a sent message.

The clients point to a network drive location where the PageGate DB resides. I can view PageGate's MDB file on this network drive with no problems as this is where I can go to verify if a page was successfully sent. Are there thoughts that there may be a problem with the PageGate folder information at this network drive location?

I did check the PGSched log and no new entries since 05/2010.

Thanks for the reply. We're running version 5. As I had already left for the day, I will forward the log files first thing Monday morning. Thanks.

Our PageGate client programs now do not show page status. When initiating a page, the Send button will respond, but the pending, sent, and bad indicators do not show the page status. The page does send successfully, but no status is indicated. Also, the date/time indicator turns 'red' as the page is apparently being sent. Any thoughts as to why this has occurred. Our PageGate system has been in service since 2004, so this is not a new installation. Any assistance is certainly appreciated. Thanks!

Hello, The email is on its way. Thanks!

Good Afternoon, I receive error 3356 when attempting to send a page via the client program on a Win7 PC. The client program loaded just fine (via 'run as administrator') and when setting up the client to access the network data base, no problems are encountered. Then I open the client, view the users, via the client, on the network DB file, then chose one for a test page. This is when I receive the error 3356 message and the page then does not complete. Our department has been using PageGate with our WinXP PC's for several years now and since we need to update our PC's to Win7, I need to work through these issues to achieve a working configuration. Any assistance is appreciated. Thanks!

Good Morning, I have PageGate working on Win7 "locally as a service" (local PC page assignments complete successfully), but when I change the PageGate Admin database assignment to the network copy of the PageGate database, I cannot get the PageGate service started and receive an error 1053. The program is set to 'run as administrator', but the service still will not start. Any thoughts? Thanks!

FYI, the mail in and mail out folders were missing from the PageGate DB folder. Installed a backed up copy of this folder to restore these two missing folders.

Additional information: The email function in PageGate is not used in our installation, so I do not know why this error is even showing itself. Thanks.

Hello, Now I receive this error (unable to create mail folders) when using our 'live' PageGate DB' for Win XP (a different PC with PageGate Server 5.0 running). I loaded the backup PageGate DB, but this error continues to show whenever I attempt to login to PageGate Admin. I still can send pages via the PageGate Client. Please let me know how to correct for this mail folder error. Thanks.

Author	Message
Topic: PageGate v5 and Windows 7 64bit OS
keiths Replies: 1 Views: 5474	Forum: PageGate Support Posted: Fri Mar 04, 2011 9:13 am Subject: PageGate v5 and Windows 7 64bit OS
keiths Replies: 1 Views: 5474	Question: I currently have PageGate v5 working successfully with Win7 32bit OS's. The balance of our department PC's will be Win7 64bit..., any complications with PageGate working with Win7 64bit OS's? Thanks!
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Fri Feb 18, 2011 10:34 am Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	To clear this problem, I elected to move the PageGate server from its previous WinXP to a Win7 PC and relocated the database from its previous network location to the Win7 PC. Backup DB copies are auto-created every evening. Now all PageClients access the DB via a shared configuration with the Win7 PC. Thanks for all your inputs on this original trouble case!
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Mon Feb 14, 2011 2:31 pm Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	That's correct, no pages were generated on the 12th or 13th. After opening up a client, yes, the day/time indicator does change to red, less than a minute after opening up the client and connecting to the DB server. No errors are generated while a client program is active and thus far, any pages initiated, are sent successfully, even though the day/time indicator is the color red or not. Question: Where do the client program page status indicators originate their information and since the day/time indicator changing to red has no apparent bearing on a page being successfully sent, where is this status information being generated from?...The client's local root program files or from the PageGate server's DB network folder? Thanks!
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Mon Feb 14, 2011 9:25 am Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Here is the Scheduler Log from over the weekend: 02/11/2011 00:00:01 Initiating cleanup routines 02/11/2011 00:00:01 Module Stopped 02/11/2011 00:00:07 Module Started 02/11/2011 00:00:08 Running cleanup routine 02/11/2011 00:00:08 Waiting for server module to pause 02/11/2011 00:00:12 Server module paused 02/11/2011 00:00:12 Waiting for connectors to pause 02/11/2011 00:00:16 Connectors paused 02/11/2011 00:00:16 Waiting for interfaces to pause 02/11/2011 00:00:16 Interfaces paused 02/11/2011 00:00:16 Attempting to compact database 02/11/2011 00:00:24 Database compacted 02/11/2011 00:00:24 Trimming log files 02/11/2011 00:00:27 Checking database for null values 02/11/2011 00:00:29 Checking database for invalid group entries and dups 02/11/2011 00:00:29 Removing old messages from database 02/11/2011 00:00:29 Removing old files from badmsg folder 02/11/2011 00:00:29 Resetting database flags 02/11/2011 00:00:30 Module resumed 02/11/2011 00:35:05 Log ping... 02/11/2011 01:35:05 Log ping... 02/11/2011 02:35:05 Log ping... 02/11/2011 03:35:05 Log ping... 02/11/2011 04:35:05 Log ping... 02/11/2011 05:35:05 Log ping... 02/11/2011 06:35:05 Log ping... 02/11/2011 07:35:05 Log ping... 02/11/2011 08:35:05 Log ping... 02/11/2011 09:35:06 Log ping... 02/11/2011 10:35:05 Log ping... 02/11/2011 11:35:05 Log ping... 02/11/2011 12:35:05 Log ping... 02/11/2011 12:57:19 Message scheduled. Recipient: keith from: keiths 02/11/2011 12:57:19 Message scheduled. Recipient: keiths from: keiths 02/11/2011 13:35:05 Log ping... 02/11/2011 14:35:05 Log ping... 02/11/2011 14:49:21 Message scheduled. Recipient: keith from: CharlieT 02/11/2011 14:49:21 Message scheduled. Recipient: keiths from: CharlieT 02/11/2011 15:35:05 Log ping... 02/11/2011 16:35:05 Log ping... 02/11/2011 17:35:05 Log ping... 02/11/2011 18:35:05 Log ping... 02/11/2011 19:35:05 Log ping... 02/11/2011 20:35:05 Log ping... 02/11/2011 21:35:0 ...
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Mon Feb 14, 2011 9:22 am Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	C:\PageGateData\Logs\ is the location. Here is log information from over the weekend: 02/11/2011 00:00:01 Module Stopped 02/11/2011 00:00:07 Module Started 02/11/2011 00:00:08 Running cleanup routine 02/11/2011 00:00:30 Time synchronized with scheduler 02/11/2011 12:57:19 Message accepted. Station: 10 Recipient: keith from: keiths 02/11/2011 12:57:19 Message accepted. Station: 10 Recipient: keiths from: keiths 02/11/2011 14:49:21 Message accepted. Station: 10 Recipient: keith from: CharlieT 02/11/2011 14:49:21 Message accepted. Station: 10 Recipient: keiths from: CharlieT 02/12/2011 Module Stopped 02/12/2011 00:00:03 Module Started 02/12/2011 00:00:05 Running cleanup routine 02/12/2011 00:00:26 Time synchronized with scheduler 02/13/2011 00:00:01 Module Stopped 02/13/2011 00:00:05 Module Started 02/13/2011 00:00:07 Running cleanup routine 02/13/2011 00:00:26 Time synchronized with scheduler 02/14/2011 00:00:01 Module Stopped 02/14/2011 00:00:04 Module Started 02/14/2011 00:00:05 Running cleanup routine 02/14/2011 00:00:26 Time synchronized with scheduler Program use over the weekend was minimal, but no errors noted. Again, the program works, it just does not show the user client the status of a sent message.
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Sat Feb 12, 2011 10:53 am Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	The clients point to a network drive location where the PageGate DB resides. I can view PageGate's MDB file on this network drive with no problems as this is where I can go to verify if a page was successfully sent. Are there thoughts that there may be a problem with the PageGate folder information at this network drive location?
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Fri Feb 11, 2011 10:54 pm Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	I did check the PGSched log and no new entries since 05/2010.
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Fri Feb 11, 2011 10:50 pm Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Thanks for the reply. We're running version 5. As I had already left for the day, I will forward the log files first thing Monday morning. Thanks.
Topic: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Forum: PageGate Support Posted: Fri Feb 11, 2011 3:08 pm Subject: PageGate Client ver 5 fails to show page status.
keiths Replies: 12 Views: 18355	Our PageGate client programs now do not show page status. When initiating a page, the Send button will respond, but the pending, sent, and bad indicators do not show the page status. The page does send successfully, but no status is indicated. Also, the date/time indicator turns 'red' as the page is apparently being sent. Any thoughts as to why this has occurred. Our PageGate system has been in service since 2004, so this is not a new installation. Any assistance is certainly appreciated. Thanks!
Topic: Win7 and error code 3356.
keiths Replies: 2 Views: 6731	Forum: PageGate Support Posted: Wed Apr 28, 2010 2:32 pm Subject: Win7 and error code 3356.
keiths Replies: 2 Views: 6731	Hello, The email is on its way. Thanks!
Topic: Win7 and error code 3356.
keiths Replies: 2 Views: 6731	Forum: PageGate Support Posted: Wed Apr 28, 2010 2:17 pm Subject: Win7 and error code 3356.
keiths Replies: 2 Views: 6731	Good Afternoon, I receive error 3356 when attempting to send a page via the client program on a Win7 PC. The client program loaded just fine (via 'run as administrator') and when setting up the client to access the network data base, no problems are encountered. Then I open the client, view the users, via the client, on the network DB file, then chose one for a test page. This is when I receive the error 3356 message and the page then does not complete. Our department has been using PageGate with our WinXP PC's for several years now and since we need to update our PC's to Win7, I need to work through these issues to achieve a working configuration. Any assistance is appreciated. Thanks!
Topic: Win7 service start error 1053.
keiths Replies: 1 Views: 6491	Forum: PageGate Support Posted: Fri Apr 16, 2010 10:55 am Subject: Win7 service start error 1053.
keiths Replies: 1 Views: 6491	Good Morning, I have PageGate working on Win7 "locally as a service" (local PC page assignments complete successfully), but when I change the PageGate Admin database assignment to the network copy of the PageGate database, I cannot get the PageGate service started and receive an error 1053. The program is set to 'run as administrator', but the service still will not start. Any thoughts? Thanks!
Topic: PageGate and Microsoft Windows 7.
keiths Replies: 9 Views: 13527	Forum: PageGate Support Posted: Tue Mar 30, 2010 9:14 am Subject: Mail error solved.
keiths Replies: 9 Views: 13527	FYI, the mail in and mail out folders were missing from the PageGate DB folder. Installed a backed up copy of this folder to restore these two missing folders.
Topic: PageGate and Microsoft Windows 7.
keiths Replies: 9 Views: 13527	Forum: PageGate Support Posted: Mon Mar 29, 2010 3:33 pm Subject: Unable to create mail folders
keiths Replies: 9 Views: 13527	Additional information: The email function in PageGate is not used in our installation, so I do not know why this error is even showing itself. Thanks.
Topic: PageGate and Microsoft Windows 7.
keiths Replies: 9 Views: 13527	Forum: PageGate Support Posted: Mon Mar 29, 2010 2:55 pm Subject: Unable to create mail folders.
keiths Replies: 9 Views: 13527	Hello, Now I receive this error (unable to create mail folders) when using our 'live' PageGate DB' for Win XP (a different PC with PageGate Server 5.0 running). I loaded the backup PageGate DB, but this error continues to show whenever I attempt to login to PageGate Admin. I still can send pages via the PageGate Client. Please let me know how to correct for this mail folder error. Thanks.