Search found 4 matches

What would you recommend? It will have to be a USB modem since the server does not have a serial port.

Keith

It is a USB device, a Razor GSM phone.

Thank you for the quick reply. I am already on version 6. I have added the AT+CSQ, to the connector so we can see what the signal strength was if it fails again.

Is there anything else that it could be? I just want to make sure I have all my bases covered.

Thanks,
Keith

Can someone help me identify the issue with pagegate last night.

We have not had any issues with pagegate since setting it up until last night.

This line was in the General log:
7/31/2013 5:16:46 AM PGDial1 FAILED Stn:1 To:oncall Frm:PRTG File:tmp876.381 Msg:quan-i40 (19*********17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down ESCALATION REPEAT (HTTP/1.1 404 Not Found)

and here is a section from the connector log:

7/31/2013 4:30:36 AM ========================================
7/31/2013 4:30:36 AM Start connection to carrier: ATT
7/31/2013 4:30:36 AM Connect using GSM protocol
7/31/2013 4:30:36 AM Setting communication parameters (115200,n,8,1)
7/31/2013 4:30:36 AM Attempting to reset modem
7/31/2013 4:30:36 AM Sent:AT<CR>
7/31/2013 4:30:37 AM Received:AT<CR><CR><LF>OK<CR><LF>
7/31/2013 4:30:37 AM Modem reset
7/31/2013 4:30:37 AM Sent:AT+CMGF=1<CR>
7/31/2013 4:30:38 AM Received:AT+CMGF=1<CR><CR><LF>OK<CR><LF>
7/31/2013 4:30:38 AM Text delivery mode entered
7/31/2013 4:30:38 AM ----------------------------------------
7/31/2013 4:30:38 AM Working on message to: oncall from: PRTG
7/31/2013 4:30:38 AM Formatting message
7/31/2013 4:30:38 AM Message contained in a single packet
7/31/2013 4:30:38 AM Sending packet
7/31/2013 4:30:38 AM Sent:AT+CMGS="81****3055"<CR>
7/31/2013 4:30:39 AM Received:AT+CMGS="81****3055"<CR><CR><LF>>
7/31/2013 4:30:39 AM Sent:PRTG:quan-i40 (19*********17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down (HTTP/1.1 404 Not Found)<SUB>
7/31/2013 4:31:10 AM Received:PRTG:quan-i40 (19*********17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down (HTTP/1.1 404 Not Found)
7/31/2013 4:31:10 AM Error sending packet
7/31/2013 4:31:10 AM Attempting to hang up modem
7/31/2013 4:31:10 AM Sent:AT<CR>
7/31/2013 4:31:13 AM Received:AT<CR><LF>>
7/31/2013 4:31:13 AM Attempting to hang up modem
7/ ...

Author	Message
Topic: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Forum: PageGate Support Posted: Thu Aug 01, 2013 6:44 am Subject: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	What would you recommend? It will have to be a USB modem since the server does not have a serial port. Keith
Topic: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Forum: PageGate Support Posted: Wed Jul 31, 2013 2:02 pm Subject: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	It is a USB device, a Razor GSM phone.
Topic: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Forum: PageGate Support Posted: Wed Jul 31, 2013 8:02 am Subject: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Thank you for the quick reply. I am already on version 6. I have added the AT+CSQ, to the connector so we can see what the signal strength was if it fails again. Is there anything else that it could be? I just want to make sure I have all my bases covered. Thanks, Keith
Topic: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Forum: PageGate Support Posted: Wed Jul 31, 2013 7:25 am Subject: We missed a page last night - Errors in the logs
keithdubya Replies: 8 Views: 18445	Can someone help me identify the issue with pagegate last night. We have not had any issues with pagegate since setting it up until last night. This line was in the General log: 7/31/2013 5:16:46 AM PGDial1 FAILED Stn:1 To:oncall Frm:PRTG File:tmp876.381 Msg:quan-i40 (19*******17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down ESCALATION REPEAT (HTTP/1.1 404 Not Found) and here is a section from the connector log: 7/31/2013 4:30:36 AM ======================================== 7/31/2013 4:30:36 AM Start connection to carrier: ATT 7/31/2013 4:30:36 AM Connect using GSM protocol 7/31/2013 4:30:36 AM Setting communication parameters (115200,n,8,1) 7/31/2013 4:30:36 AM Attempting to reset modem 7/31/2013 4:30:36 AM Sent:AT<CR> 7/31/2013 4:30:37 AM Received:AT<CR><CR><LF>OK<CR><LF> 7/31/2013 4:30:37 AM Modem reset 7/31/2013 4:30:37 AM Sent:AT+CMGF=1<CR> 7/31/2013 4:30:38 AM Received:AT+CMGF=1<CR><CR><LF>OK<CR><LF> 7/31/2013 4:30:38 AM Text delivery mode entered 7/31/2013 4:30:38 AM ---------------------------------------- 7/31/2013 4:30:38 AM Working on message to: oncall from: PRTG 7/31/2013 4:30:38 AM Formatting message 7/31/2013 4:30:38 AM Message contained in a single packet 7/31/2013 4:30:38 AM Sending packet 7/31/2013 4:30:38 AM Sent:AT+CMGS="813055"<CR> 7/31/2013 4:30:39 AM Received:AT+CMGS="813055"<CR><CR><LF>> 7/31/2013 4:30:39 AM Sent:PRTG:quan-i40 (19*****17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down (HTTP/1.1 404 Not Found)<SUB> 7/31/2013 4:31:10 AM Received:PRTG:quan-i40 (19*******17 (Quantum Scaler i40)) HTTP 60 (HTTP) Down (HTTP/1.1 404 Not Found) 7/31/2013 4:31:10 AM Error sending packet 7/31/2013 4:31:10 AM Attempting to hang up modem 7/31/2013 4:31:10 AM Sent:AT<CR> 7/31/2013 4:31:13 AM Received:AT<CR><LF>> 7/31/2013 4:31:13 AM Attempting to hang up modem 7/ ...