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When attempting to send a message to the Cellular South phones, this is the message in the connection monitor:

Start connection to carrier: CellularSouth
Sending via SMTP
-----------------------------------------
Working on message to:XXXXXXXXXXXXXXXXXXXXXXXX
Formatting message
Message contained in single packet
Looking up mailserver for csouth1.com
Trying host: mail.csouth1.com
Connected to: mail.csouth1.com
Received:220***************^^
Sent:Ehlo ^^
Received:502 Error: Command not implemented^^
Sent:Helo ^^
Received:501 Syntax: HELO hostname^^
Closing connection
Sent:Quit^^
Disconnected
Trying host: mail2.csouth1.com
Connected to: mail2.csouth1.com
Received:220****************2^^
Sent:Ehlo ^^
Received:502 Error: Command not implemented^^
Sent:Helo ^^
Received:501 Syntax: HELO hostname^^
Closing connection
Sent:Quit^^
Disconnected
Message not accepted
Message retry limit reached
FAILED To:XXXXXXXXXXXXXXXXXXXXXXXXXX

Can someone help?

I am using the trial version of NotePager Pro for a small emergency services agency. We seem to have no trouble using this with our Cingular phone employees, but the Cellular South employees wont work.

We use SMTP protocols for both setups.

Using (employee phone number@cingularme.com) for the Cinglar phones, which works.
and
Using (employee phone number@csouth1.com) for the Cellular South phones, which does NOT work.

Cellular South will not assist us in support of this feature, can anyone here help before i decide whether to buy the actual version of NotePager Pro, or give up altogether?

Thanks
Tommy

Author	Message
Topic: NotePager Pro with Cellular South?
jtf027 Replies: 2 Views: 11493	Forum: PageGate Support Posted: Wed Apr 25, 2007 12:09 pm Subject: Error Message
jtf027 Replies: 2 Views: 11493	When attempting to send a message to the Cellular South phones, this is the message in the connection monitor: Start connection to carrier: CellularSouth Sending via SMTP ----------------------------------------- Working on message to:XXXXXXXXXXXXXXXXXXXXXXXX Formatting message Message contained in single packet Looking up mailserver for csouth1.com Trying host: mail.csouth1.com Connected to: mail.csouth1.com Received:220*************^^ Sent:Ehlo ^^ Received:502 Error: Command not implemented^^ Sent:Helo ^^ Received:501 Syntax: HELO hostname^^ Closing connection Sent:Quit^^ Disconnected Trying host: mail2.csouth1.com Connected to: mail2.csouth1.com Received:220**************2^^ Sent:Ehlo ^^ Received:502 Error: Command not implemented^^ Sent:Helo ^^ Received:501 Syntax: HELO hostname^^ Closing connection Sent:Quit^^ Disconnected Message not accepted Message retry limit reached FAILED To:XXXXXXXXXXXXXXXXXXXXXXXXXX
Topic: NotePager Pro with Cellular South?
jtf027 Replies: 2 Views: 11493	Forum: PageGate Support Posted: Wed Apr 25, 2007 12:02 pm Subject: NotePager Pro with Cellular South?
jtf027 Replies: 2 Views: 11493	Can someone help? I am using the trial version of NotePager Pro for a small emergency services agency. We seem to have no trouble using this with our Cingular phone employees, but the Cellular South employees wont work. We use SMTP protocols for both setups. Using (employee phone number@cingularme.com) for the Cinglar phones, which works. and Using (employee phone number@csouth1.com) for the Cellular South phones, which does NOT work. Cellular South will not assist us in support of this feature, can anyone here help before i decide whether to buy the actual version of NotePager Pro, or give up altogether? Thanks Tommy