Search found 3 matches

The logs have been sent. And yes, we have a v5 license.

After I copied the database over I attempted to start the server and was prompted to convert it; I'm assuming it was pagegate admin that did it. And for now it's running as an application as it won't accept any of the creds I give when I try to switch it to a service.

-Jerry

I've run into an interesting issue while attempting to install pagegate and I was wondering if anyone had any insight into the issue.

I installed the latest pagegate on a new server (5.0.92) and copied over our old database, which was from version 4 of the software. I was prompted to update the database, which I did, and then restart pagegate. After the restart a dialog popped up labeled PGConnector 1 and contained the following error: "Run time error '3265': Item not found in this collection".

Just to see what would happen, I installed the client on a machine and was actually able to connect to the server. But when I attempt to send a message it just sits as pending and never goes out. I've compared the version 4 server install to the version 5 and everything looks to be the same.

I poked around the forums and found a few possible solutions (Compact and Repair the database or a reinstall) and I tried all of the solutions that I found, but I'm stil getting the error and messages are still stuck as pending.

Any ideas?

-Jerry

Author	Message
Topic: PGConnector1 Error
jsevere Replies: 5 Views: 13512	Forum: PageGate Support Posted: Wed Feb 24, 2010 12:57 pm Subject: PGConnector1 Error
jsevere Replies: 5 Views: 13512	The logs have been sent. And yes, we have a v5 license.
Topic: PGConnector1 Error
jsevere Replies: 5 Views: 13512	Forum: PageGate Support Posted: Wed Feb 24, 2010 11:54 am Subject: PGConnector1 Error
jsevere Replies: 5 Views: 13512	After I copied the database over I attempted to start the server and was prompted to convert it; I'm assuming it was pagegate admin that did it. And for now it's running as an application as it won't accept any of the creds I give when I try to switch it to a service. -Jerry
Topic: PGConnector1 Error
jsevere Replies: 5 Views: 13512	Forum: PageGate Support Posted: Wed Feb 24, 2010 9:40 am Subject: PGConnector1 Error
jsevere Replies: 5 Views: 13512	I've run into an interesting issue while attempting to install pagegate and I was wondering if anyone had any insight into the issue. I installed the latest pagegate on a new server (5.0.92) and copied over our old database, which was from version 4 of the software. I was prompted to update the database, which I did, and then restart pagegate. After the restart a dialog popped up labeled PGConnector 1 and contained the following error: "Run time error '3265': Item not found in this collection". Just to see what would happen, I installed the client on a machine and was actually able to connect to the server. But when I attempt to send a message it just sits as pending and never goes out. I've compared the version 4 server install to the version 5 and everything looks to be the same. I poked around the forums and found a few possible solutions (Compact and Repair the database or a reinstall) and I tried all of the solutions that I found, but I'm stil getting the error and messages are still stuck as pending. Any ideas? -Jerry