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I recently upgraded from 4.0 to 5.0.7, and now I'm experiencing SMTP 530 error msgs. What is usually about this problem is that it only occurs when we use our domain or alias names to send msgs. If we use our IP address no SMTP 530 error msgs appear and everything works fine.

I tried correcting the problem by setting the "SMTP_Auth" in the registry but that didn't make any difference.

Is this a DNS or a GetMail issue? Anyone have any thoughts on what might be going on and what I can do to fix this problem?

Thanks,

Jim

I recently upgraded from 4.0 to 5.0.7 and I'm experiencing the same problem with SMTP 530 error msgs but with a few differences. Whenever a msg is sent with our domain or alias names our customers get the 530 error msg but if they use our IP address there is no problem.

I tried correcting the problem by setting the "SMTP_Auth" in the registry but that didn't make any difference.

Is this a DNS or a GetMail issue? Anyone have any thoughts on what might be going on and what I can do to fix this problem?

Thanks,

Jim

Author	Message
Topic: SMTP 530 Error Msgs
jrm_30340 Replies: 2 Views: 10055	Forum: PageGate Support Posted: Tue Feb 12, 2008 3:14 pm Subject: SMTP 530 Error Msgs
jrm_30340 Replies: 2 Views: 10055	I recently upgraded from 4.0 to 5.0.7, and now I'm experiencing SMTP 530 error msgs. What is usually about this problem is that it only occurs when we use our domain or alias names to send msgs. If we use our IP address no SMTP 530 error msgs appear and everything works fine. I tried correcting the problem by setting the "SMTP_Auth" in the registry but that didn't make any difference. Is this a DNS or a GetMail issue? Anyone have any thoughts on what might be going on and what I can do to fix this problem? Thanks, Jim
Topic: SMTP Error 530
jrm_30340 Replies: 3 Views: 12430	Forum: PageGate Support Posted: Tue Feb 12, 2008 1:14 pm Subject: SMTP Error 530
jrm_30340 Replies: 3 Views: 12430	I recently upgraded from 4.0 to 5.0.7 and I'm experiencing the same problem with SMTP 530 error msgs but with a few differences. Whenever a msg is sent with our domain or alias names our customers get the 530 error msg but if they use our IP address there is no problem. I tried correcting the problem by setting the "SMTP_Auth" in the registry but that didn't make any difference. Is this a DNS or a GetMail issue? Anyone have any thoughts on what might be going on and what I can do to fix this problem? Thanks, Jim