Search found 7 matches

I double checked in the device manager that the modem is on COM3 (using a USB cable). I am also able to use hyperterminal on com3 to communicate with the device.

In Connector1, it is set for serial port 3.

Using the PageGate monitor, I was able to see an additional line of logging. I get a "Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM".

I have reinstalled, making sure that the database was deleted before the new install.

Also, I have noted different behavior wether or not the Direct Connect box is checked in the Connector. If it is not checked, I get the following messages repeated.

8/20/2008 11:18:20 AM ========================================
8/20/2008 11:18:20 AM Start connection to carrier: stnadard
8/20/2008 11:18:20 AM Connect using GSM protocol
8/20/2008 11:18:20 AM Setting communication parameters (115200,n,8,1)
8/20/2008 11:18:20 AM Attempting to reset modem
8/20/2008 11:18:22 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM
8/20/2008 11:18:30 AM Module Started
8/20/2008 11:18:31 AM Time synchronized with scheduler

If it is checked, I get this.

8/20/2008 11:19:28 AM ========================================
8/20/2008 11:19:28 AM Start connection to carrier: stnadard
8/20/2008 11:19:28 AM Connect using GSM protocol
8/20/2008 11:19:28 AM Setting communication parameters (115200,n,8,1)
8/20/2008 11:19:29 AM ----------------------------------------
8/20/2008 11:19:29 AM Working on message to: jeff from: jeff
8/20/2008 11:19:29 AM Formatting message
8/20/2008 11:19:29 AM Message contained in a single packet
8/20/2008 11:19:29 AM Sending packet
8/20/2008 11:19:29 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM
8/20/2008 11:19:36 AM Module Started
8/20/2008 11:19:37 AM Time synchronized with scheduler

Regardless, I still get the database error.

I followed the install steps in the documentation. 3 separate "found new hardware" windows where I pointed it to the drivers folder on the CD each time.

It seems to be installed correctly. I can use HyperTerminal on the server and send myself SMS messages that way. For some reason, I can't see what I am typing in the HyperTerminal window, but it does display the output to my commands.

Well, I moved the modem onto the server that it was intended for, hoping that it would work there. The server is a windows 2003 box. But I still get the exact same issue.

This is on a Windows XP SP3 computer. The model of the multitech is MTCBA-G-U-F4. It's also referred to as a MultiModem GPRS, which uses a USB connection.

I'm trying to see if I can get PageGate running with my MultiTech USB attached cellular modem, and I'm having difficulties with sending messages.

I am able to connect up to the modem just fine with HyperTerminal in Windows and send an SMS message that way. It's using COM3 with 115200-n-8-1 settings. There were the settings that were automatically set when I installed the modem.

I installed pagegate. I created a new carrier, selecting GSM-AT for the protocol. I set the other parameters to match my HyperTerminal settings as well as choosing Auto for the Init string. I then setup a Connector using Auto as the init string, blank prefix, specified the carrier that I setup, and choose serial port 3 (to match the COM port number). I left the direct connect option unchecked. Lastly I created a recipient with a Normal type, choose my carrier, entered my cell phone number as the ID/PIN, and left the rest default.

To test, I right-click on my recipient and choose to send a message. I enter the subject and body and send. It shows up in the pending messages of my carrier and just sits there. When I look at the log file of the connector, it just repeats the following.

7/28/2008 2:44:24 PM Start connection to carrier: standard
7/28/2008 2:44:24 PM Connect using GSM protocol
7/28/2008 2:44:24 PM Setting communication parameters (115200,n,8,1)
7/28/2008 2:44:25 PM Attempting to reset modem
7/28/2008 2:44:27 PM Module Stopped
7/28/2008 2:44:34 PM Module Started
7/28/2008 2:44:38 PM Time synchronized with scheduler

Can anyone tell me what I am missing?

I am looking to get PageGate installed on a server and would like to use a USB cellular modem to send out SMS pages. A lot of this stuff is outside my area of expertise. Can someone give me a recommendation on what to look for, or even a specific product that you have used?

The reason I'm thinking of using the cellular modem is because PageGate will be used on our network monitoring server, and I'm looking for a way to send out pages in the event of a catastrophic event where Internet and regular phone service is down.

Thanks for any suggestions!

Author	Message
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Wed Aug 20, 2008 11:45 am Subject: Help getting started
jrensink78 Replies: 14 Views: 30300	I double checked in the device manager that the modem is on COM3 (using a USB cable). I am also able to use hyperterminal on com3 to communicate with the device. In Connector1, it is set for serial port 3.
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Wed Aug 20, 2008 11:25 am Subject: update
jrensink78 Replies: 14 Views: 30300	Using the PageGate monitor, I was able to see an additional line of logging. I get a "Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM". I have reinstalled, making sure that the database was deleted before the new install. Also, I have noted different behavior wether or not the Direct Connect box is checked in the Connector. If it is not checked, I get the following messages repeated. 8/20/2008 11:18:20 AM ======================================== 8/20/2008 11:18:20 AM Start connection to carrier: stnadard 8/20/2008 11:18:20 AM Connect using GSM protocol 8/20/2008 11:18:20 AM Setting communication parameters (115200,n,8,1) 8/20/2008 11:18:20 AM Attempting to reset modem 8/20/2008 11:18:22 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM 8/20/2008 11:18:30 AM Module Started 8/20/2008 11:18:31 AM Time synchronized with scheduler If it is checked, I get this. 8/20/2008 11:19:28 AM ======================================== 8/20/2008 11:19:28 AM Start connection to carrier: stnadard 8/20/2008 11:19:28 AM Connect using GSM protocol 8/20/2008 11:19:28 AM Setting communication parameters (115200,n,8,1) 8/20/2008 11:19:29 AM ---------------------------------------- 8/20/2008 11:19:29 AM Working on message to: jeff from: jeff 8/20/2008 11:19:29 AM Formatting message 8/20/2008 11:19:29 AM Message contained in a single packet 8/20/2008 11:19:29 AM Sending packet 8/20/2008 11:19:29 AM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM 8/20/2008 11:19:36 AM Module Started 8/20/2008 11:19:37 AM Time synchronized with scheduler Regardless, I still get the database error.
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Mon Aug 04, 2008 12:22 pm Subject: Help getting started
jrensink78 Replies: 14 Views: 30300	I followed the install steps in the documentation. 3 separate "found new hardware" windows where I pointed it to the drivers folder on the CD each time. It seems to be installed correctly. I can use HyperTerminal on the server and send myself SMS messages that way. For some reason, I can't see what I am typing in the HyperTerminal window, but it does display the output to my commands.
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Mon Aug 04, 2008 10:39 am Subject: Help getting started
jrensink78 Replies: 14 Views: 30300	Well, I moved the modem onto the server that it was intended for, hoping that it would work there. The server is a windows 2003 box. But I still get the exact same issue.
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Mon Jul 28, 2008 3:27 pm Subject: Help getting started
jrensink78 Replies: 14 Views: 30300	This is on a Windows XP SP3 computer. The model of the multitech is MTCBA-G-U-F4. It's also referred to as a MultiModem GPRS, which uses a USB connection.
Topic: Help getting started
jrensink78 Replies: 14 Views: 30300	Forum: PageGate Support Posted: Mon Jul 28, 2008 2:46 pm Subject: Help getting started
jrensink78 Replies: 14 Views: 30300	I'm trying to see if I can get PageGate running with my MultiTech USB attached cellular modem, and I'm having difficulties with sending messages. I am able to connect up to the modem just fine with HyperTerminal in Windows and send an SMS message that way. It's using COM3 with 115200-n-8-1 settings. There were the settings that were automatically set when I installed the modem. I installed pagegate. I created a new carrier, selecting GSM-AT for the protocol. I set the other parameters to match my HyperTerminal settings as well as choosing Auto for the Init string. I then setup a Connector using Auto as the init string, blank prefix, specified the carrier that I setup, and choose serial port 3 (to match the COM port number). I left the direct connect option unchecked. Lastly I created a recipient with a Normal type, choose my carrier, entered my cell phone number as the ID/PIN, and left the rest default. To test, I right-click on my recipient and choose to send a message. I enter the subject and body and send. It shows up in the pending messages of my carrier and just sits there. When I look at the log file of the connector, it just repeats the following. 7/28/2008 2:44:24 PM Start connection to carrier: standard 7/28/2008 2:44:24 PM Connect using GSM protocol 7/28/2008 2:44:24 PM Setting communication parameters (115200,n,8,1) 7/28/2008 2:44:25 PM Attempting to reset modem 7/28/2008 2:44:27 PM Module Stopped 7/28/2008 2:44:34 PM Module Started 7/28/2008 2:44:38 PM Time synchronized with scheduler Can anyone tell me what I am missing?
Topic: cellular modem recommendation
jrensink78 Replies: 2 Views: 9150	Forum: PageGate Support Posted: Mon Jul 14, 2008 4:05 pm Subject: cellular modem recommendation
jrensink78 Replies: 2 Views: 9150	I am looking to get PageGate installed on a server and would like to use a USB cellular modem to send out SMS pages. A lot of this stuff is outside my area of expertise. Can someone give me a recommendation on what to look for, or even a specific product that you have used? The reason I'm thinking of using the cellular modem is because PageGate will be used on our network monitoring server, and I'm looking for a way to send out pages in the event of a catastrophic event where Internet and regular phone service is down. Thanks for any suggestions!