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I'm having this exact same issue and Sprint tells me that they cannot make adjustments for 3rd Party Software. That meaning they won't unblock my IP or they don't believe me. I was even told at one point by their "Advanced Technical Support" team that they do not block IP addresses from sending messages via their SMTP server. However, I can send messages to Verizon and ATT phones without a hitch. Also, for some reason, I could send using SMTP to Sprint the first day I started using this software. The following day and thereafter, I could not.

I am not able to use the mail server here at work as it is authenticated and I don't see the point of paying sprint additional monthly fees so I can use TAP when I'm already paying them for Text messages.

What can I do?

Author	Message
Topic: smtp messages not accepted error
jmhurd Replies: 5 Views: 22067	Forum: General Questions and Announcements Posted: Tue Sep 11, 2007 2:01 pm Subject: smtp messages not accepted error
jmhurd Replies: 5 Views: 22067	NotePager Pro
Topic: smtp messages not accepted error
jmhurd Replies: 5 Views: 22067	Forum: General Questions and Announcements Posted: Tue Sep 11, 2007 1:37 pm Subject: I'm having the same issue
jmhurd Replies: 5 Views: 22067	I'm having this exact same issue and Sprint tells me that they cannot make adjustments for 3rd Party Software. That meaning they won't unblock my IP or they don't believe me. I was even told at one point by their "Advanced Technical Support" team that they do not block IP addresses from sending messages via their SMTP server. However, I can send messages to Verizon and ATT phones without a hitch. Also, for some reason, I could send using SMTP to Sprint the first day I started using this software. The following day and thereafter, I could not. I am not able to use the mail server here at work as it is authenticated and I don't see the point of paying sprint additional monthly fees so I can use TAP when I'm already paying them for Text messages. What can I do?