Search found 6 matches

Thank you very much for the list of variables. Is there some way in the mtp file that I can specify the the email address of the sender of the notification (like the administrator's address)? There is a "Subject:" literal which puts the ensuing data in the Subject area of the email. Is there a similar literal (perhaps "Sender:"?) for filling that field of the sent email?

On the second issue, I checked in the Connector Log and the message being sent by the connector is modified from the text of the message originally sent in the email(s). In other words, what I received on the pages is what the Connector sent, so the alteration is occurring before the Connector sends the message.

I tried looking in the GetMail log, but the text of the messages does not appear in the SMTP Incoming log. There is only a "DATA" line indicating the data was received. I'm thinking the change must be occurring in the GetMail module somehow upon receipt of the email.

I did look in the "Sent Messages" Report and the text under "Message" is the altered text. The data under the "Login" column is "GetMail" (if that helps).

If there is any other information I can give you please let me know.

Thank you very much for the instruction.

I have implemented the successnotifylist.txt, success.mtp and corresponding failure files as instructed and these work, but I still have two issues, one is directly related to this same problem and the other (unfortunately) is not.

1. The notification email received does not have a "From:" specified. Is there some way of setting up the notification template so that it will put a value in the "From:" field of the email? Just in case this makes a difference, I do have the PageGate computer set up to relay all email via our internal mail server (which is a different physical machine but on the same LAN). Do you by any chance also have a list handy of all the available variables (i.e. %% values) that could be used/referenced in the template files?

2. The email message I sent had a character dropped from the Message. I mention it because I have noticed this on previous pages. The original earlier message sent was "Test to pager..." but was received as "Test to 20 pager..." and the most recent one was "Test to jj's cell phone." but was received as "Test to j 's cell phone." (missing a 'j'). The success notification on this last one had the 'j' missing from the message as well. Any ideas?

Thanks again!

JJ

I upgraded from Pagegate 4.0 to 5.0 in December 2008. I failed to notice that email notification of success (or failure) of pages to the sender seemed to stop I believe since the upgrade. This was brought to my attention today. I have looked in the GetMail section of PGAdmin to find the setting to turn notification of success or failure of pages on/off and have found nothing. I found a reference to this in "help" where it says under "Email Interface/GetMail" "Email Outcome - the success or failure of messages sent can be automatically returned to the sender via email." This is what I want, but I can find no place to fix this so it is turned back on. Can you help me with this? Thank you.

I installed version 5 today (upgrade from v4).

The problem I was having with Verizon cell phones is now fixed.

Thank you very much!

I will try this. I purchased the upgrade, but have not yet received the updated serial/registration number. I will install the upgrade as soon as I receive the info and will let you know if that resolves the problem.

I have Pagegate version 4.0. Whenever an email is retrieved by GetMail for a Verizon Wireless carrier (using either TAP or SMTP), the Subject is the only text sent to the cell phone, the body of the message is missing. I tried sending an email/text message directly to phone#@vtext.com (i.e. not via Pagegate) and the message with subject and body was transmitted properly. When I send a message from within PgAdmin to a Recipient on Verizon Wireless, the text entered in both the "From" and "Message" boxes is transmitted fully to the phone. I use other carriers (AT&T, Nextel, Sprint) and they seem to be working fine. I'm not certain if it is a transmission problem or a problem with the GetMail module truncating the message before transmission. I have tried Rebuilding the Database but that did not solve the problem. Any ideas?

Author	Message
Topic: Notification of successful page not occurring
jjaroff Replies: 10 Views: 20241	Forum: PageGate Support Posted: Thu Feb 12, 2009 11:01 am Subject: Pagegate Connector log
jjaroff Replies: 10 Views: 20241	Thank you very much for the list of variables. Is there some way in the mtp file that I can specify the the email address of the sender of the notification (like the administrator's address)? There is a "Subject:" literal which puts the ensuing data in the Subject area of the email. Is there a similar literal (perhaps "Sender:"?) for filling that field of the sent email? On the second issue, I checked in the Connector Log and the message being sent by the connector is modified from the text of the message originally sent in the email(s). In other words, what I received on the pages is what the Connector sent, so the alteration is occurring before the Connector sends the message. I tried looking in the GetMail log, but the text of the messages does not appear in the SMTP Incoming log. There is only a "DATA" line indicating the data was received. I'm thinking the change must be occurring in the GetMail module somehow upon receipt of the email. I did look in the "Sent Messages" Report and the text under "Message" is the altered text. The data under the "Login" column is "GetMail" (if that helps). If there is any other information I can give you please let me know.
Topic: Notification of successful page not occurring
jjaroff Replies: 10 Views: 20241	Forum: PageGate Support Posted: Wed Feb 11, 2009 5:14 pm Subject: Thank you, it's mostly handled now...
jjaroff Replies: 10 Views: 20241	Thank you very much for the instruction. I have implemented the successnotifylist.txt, success.mtp and corresponding failure files as instructed and these work, but I still have two issues, one is directly related to this same problem and the other (unfortunately) is not. 1. The notification email received does not have a "From:" specified. Is there some way of setting up the notification template so that it will put a value in the "From:" field of the email? Just in case this makes a difference, I do have the PageGate computer set up to relay all email via our internal mail server (which is a different physical machine but on the same LAN). Do you by any chance also have a list handy of all the available variables (i.e. %% values) that could be used/referenced in the template files? 2. The email message I sent had a character dropped from the Message. I mention it because I have noticed this on previous pages. The original earlier message sent was "Test to pager..." but was received as "Test to 20 pager..." and the most recent one was "Test to jj's cell phone." but was received as "Test to j 's cell phone." (missing a 'j'). The success notification on this last one had the 'j' missing from the message as well. Any ideas? Thanks again! JJ
Topic: Notification of successful page not occurring
jjaroff Replies: 10 Views: 20241	Forum: PageGate Support Posted: Wed Feb 11, 2009 2:31 pm Subject: Notification of successful page not occurring
jjaroff Replies: 10 Views: 20241	I upgraded from Pagegate 4.0 to 5.0 in December 2008. I failed to notice that email notification of success (or failure) of pages to the sender seemed to stop I believe since the upgrade. This was brought to my attention today. I have looked in the GetMail section of PGAdmin to find the setting to turn notification of success or failure of pages on/off and have found nothing. I found a reference to this in "help" where it says under "Email Interface/GetMail" "Email Outcome - the success or failure of messages sent can be automatically returned to the sender via email." This is what I want, but I can find no place to fix this so it is turned back on. Can you help me with this? Thank you.
Topic: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	Forum: PageGate Support Posted: Mon Dec 29, 2008 9:29 pm Subject: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	I installed version 5 today (upgrade from v4). The problem I was having with Verizon cell phones is now fixed. Thank you very much!
Topic: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	Forum: PageGate Support Posted: Fri Dec 26, 2008 7:14 pm Subject: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	I will try this. I purchased the upgrade, but have not yet received the updated serial/registration number. I will install the upgrade as soon as I receive the info and will let you know if that resolves the problem.
Topic: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	Forum: PageGate Support Posted: Wed Dec 24, 2008 7:37 pm Subject: Verizon Wireless cell - No body in messages from GetMail
jjaroff Replies: 4 Views: 10872	I have Pagegate version 4.0. Whenever an email is retrieved by GetMail for a Verizon Wireless carrier (using either TAP or SMTP), the Subject is the only text sent to the cell phone, the body of the message is missing. I tried sending an email/text message directly to phone#@vtext.com (i.e. not via Pagegate) and the message with subject and body was transmitted properly. When I send a message from within PgAdmin to a Recipient on Verizon Wireless, the text entered in both the "From" and "Message" boxes is transmitted fully to the phone. I use other carriers (AT&T, Nextel, Sprint) and they seem to be working fine. I'm not certain if it is a transmission problem or a problem with the GetMail module truncating the message before transmission. I have tried Rebuilding the Database but that did not solve the problem. Any ideas?