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  Topic: messages are getting truncated after a hard return
jayman

Replies: 0
Views: 7212

PostForum: PageGate Support   Posted: Fri Nov 11, 2005 12:56 pm   Subject: messages are getting truncated after a hard return
Messages sent to pagers are truncated. Using PageGate V4.0.

If I send an email message to pager subscriber and hit the return key after the 'greeting', everything after the greeting is dropped and not sent.

However, if I DO NOT hit the return key after the greeting and type my message as one single line, then the message goes through in its entirety.

This happens regardless of the length of the message.

Is this supposed to happen or is this a bug?

NOTE: When i send emails, i tend to follow the standard letter format by typing a greeting, skip a line, type my message, space another line and then sign my name. The entire message after the greeting is truncated when I do this.
  Topic: Messages truncated if a hard return is typed in message.
jayman

Replies: 0
Views: 9112

PostForum: General Questions and Announcements   Posted: Fri Nov 11, 2005 12:49 pm   Subject: Messages truncated if a hard return is typed in message.
Messages sent to pagers are truncated. Using PageGate V4.0.

If I send an email message to pager subscriber and hit the return key after the 'greeting', everything after the greeting is dropped and not sent.

However, if I DO NOT hit the return key after the greeting and type my message as one single line, then the message goes through in its entirety.

This happens regardless of the length of the message.

Is this supposed to happen or is this a bug?

NOTE: When i send emails, i tend to follow the standard letter format by typing a greeting, skip a line, type my message, space another line and then sign my name. The entire message after the greeting is truncated when I do this.
  Topic: Email server error message
jayman

Replies: 4
Views: 16288

PostForum: PageGate Support   Posted: Thu Dec 11, 2003 2:38 pm   Subject: Email server error message
We only have 4 computers hooked up to the internet. We only use if for email and occasional browsing. I will try another direction to find an answer.

No need to respond to this post.

Thanks for getting back to me so soon.
  Topic: Email server error message
jayman

Replies: 4
Views: 16288

PostForum: PageGate Support   Posted: Thu Dec 11, 2003 1:36 pm   Subject: Email server error message
The error is NOT PageGate. The error is reported to me via my email client, Outlook, when it cannot send the email because the email server is busy.

The SMTP service is turned off on the computer running PageGate.

I was hoping you may be familiar with this. Any advice on how to monitor SMTP traffic or troubleshoot why I may have this error?

There is nothing else running on the PageGate server. It is WinXP totally dedicated to email.

jayman
  Topic: Email server error message
jayman

Replies: 4
Views: 16288

PostForum: PageGate Support   Posted: Thu Dec 11, 2003 12:28 pm   Subject: Email server error message
I am using PageGate 4.0 for paging as well as an email server for our business. Just recently, when I try to send an email through PageGate, I get the following error message.

“Task ‘myemailacct – Sending’ reported error (0x800CCC68): ‘The server responded: 450 Too Many Active SMTP Sessions. Please try again later.”

This just started happening and does not happen all the time but enough to cause concern. When I watch the PG Monitor, I don’t see any unusual traffic. This is causing some email pages to be delayed for an hour or more.

Do you think someone is trying to hijack my email server for relaying messages? Is there a way I can monitor the SMTP traffic on my network?

I have Norton AV with all the latest updates and scanned my server yesterday.

Thanks,
 
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