Search found 6 matches

THANK YOU SO MUCH!!!!!

This is basically what I'm getting every time.

SMTP error from remote server in greeting:
host smtp-sl.vtext.com[69.78.67.53]:
554 txslspamp1.vtext.com

I am a 911 dispatcher and we use pagegate v5.0 to send text alerts to volunteer firefigters. The messages are sent through our CAD software to pagegate. Everything was working smoothly for a few months and then we noticed that Verizon customers were not receiving messages (all other carriers were going through). I cheked the mailbox of our relay server and found hundreds of returned messages, all from Verizon.

I tried a test to see if the SMS gateway (vtext.com) was the problem and tried to use MMS instead but the messages were still returned.

Any advice?

That worked out fine. Port 25 is not blocked. I'm afraid that I am missing something in the setup. I think I've found the place for the smtp information. Is there supposed to be a place for the username and password for the new email address?

I've looked through the forums for a few days and haven't been able to locate an answer to my problem so I apologize if this has already been answered.

I work for a 911 center and we just started using PageGate to send dispatch information to fire and EMS responders. Recently, the paging stopped. I found out today that a few days ago we changed our ISP and the email address we were using to send the messages is no longer available to us. I have a new address however after I change the SMTP settings the messages still aren't being sent. Can someone direct me to a help page or offer some kind of advice.

Thanks

Author	Message
Topic: Verizon Problem
james.woda Replies: 8 Views: 27169	Forum: PageGate Support Posted: Sat Apr 28, 2012 7:34 am Subject: Verizon Problem
james.woda Replies: 8 Views: 27169	THANK YOU SO MUCH!!!!!
Topic: Verizon Problem
james.woda Replies: 8 Views: 27169	Forum: PageGate Support Posted: Mon Apr 02, 2012 11:21 am Subject: Verizon Problem
james.woda Replies: 8 Views: 27169	This is basically what I'm getting every time. SMTP error from remote server in greeting: host smtp-sl.vtext.com[69.78.67.53]: 554 txslspamp1.vtext.com
Topic: Verizon Problem
james.woda Replies: 8 Views: 27169	Forum: PageGate Support Posted: Mon Apr 02, 2012 7:46 am Subject: Verizon Problem
james.woda Replies: 8 Views: 27169	I am a 911 dispatcher and we use pagegate v5.0 to send text alerts to volunteer firefigters. The messages are sent through our CAD software to pagegate. Everything was working smoothly for a few months and then we noticed that Verizon customers were not receiving messages (all other carriers were going through). I cheked the mailbox of our relay server and found hundreds of returned messages, all from Verizon. I tried a test to see if the SMS gateway (vtext.com) was the problem and tried to use MMS instead but the messages were still returned. Any advice?
Topic: New ISP
james.woda Replies: 5 Views: 13392	Forum: PageGate Support Posted: Mon Aug 01, 2011 9:56 am Subject: New ISP
james.woda Replies: 5 Views: 13392	Yes
Topic: New ISP
james.woda Replies: 5 Views: 13392	Forum: PageGate Support Posted: Mon Aug 01, 2011 9:27 am Subject: New ISP
james.woda Replies: 5 Views: 13392	That worked out fine. Port 25 is not blocked. I'm afraid that I am missing something in the setup. I think I've found the place for the smtp information. Is there supposed to be a place for the username and password for the new email address?
Topic: New ISP
james.woda Replies: 5 Views: 13392	Forum: PageGate Support Posted: Mon Aug 01, 2011 8:21 am Subject: New ISP
james.woda Replies: 5 Views: 13392	I've looked through the forums for a few days and haven't been able to locate an answer to my problem so I apologize if this has already been answered. I work for a 911 center and we just started using PageGate to send dispatch information to fire and EMS responders. Recently, the paging stopped. I found out today that a few days ago we changed our ISP and the email address we were using to send the messages is no longer available to us. I have a new address however after I change the SMTP settings the messages still aren't being sent. Can someone direct me to a help page or offer some kind of advice. Thanks