Search found 10 matches

Perfect, that fixed it! Thank you!

Izzy

Thanks for the response. None of these messages are being sent to SMS capable devices, they are all being send to an exchange server that forwards them to email enabled devices. In fact we don't use SMS at all. Given this method of using the tool, is there any way we can control the behavior?

When we send a message using the PageGate Client, we are unable to get carriage returns to show up in the message body. The text all runs together which makes the message hard to read. What can the user type in the PageGate Client to force a carriage return? Can we use the Preset buttons for that character/sting?

Examples Follow:

What we get:
From: USER1

What we want:
From: USER1

You got it! That was the problem. Thanks!

Izzy

The PageGate Client appears to show all the groups (133) and only 2 of our 722 recipients. Is there a limit to how many recipients the Client can show or is there another problem?

Thanks!

Izzy

Thanks for the candor. I've got just one more question then I'll let you be...

What special characters cause problems with Sendpage32.exe?

I'll be sending text from event messages from my systems management platform (BMC Event and Impact Manager) and the message content may have a number of different characters depending on what the source sends.

If you have a list of the special characters that cannot be used, that would help me save a lot of time and limit the amount of testing I would need to do.

Thanks!

Izzy

That's great, thank you! Where should I have found that documented? I looked for it and didn't see it.

Sorry, some spelling errors in that post. I'll try it again:

In the recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the TEXT sent with "Send Subject" configurable for SMTP Carrier oriented Recipients?

This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line.

Thanks!

Izzy

In the Recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the test sent with "Send Subject" configurable for SMTP Carrier oriented Recipients?

This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line.

Thanks!

Izzy

The size of the database is 512K and it appears that no more recipients can be added. I'm still running a tepmporary license while I'm waiting for procurement to cut the check for the software.

Is it true that the database size is limited until the license key is added?

Author	Message
Topic: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	Forum: PageGate Support Posted: Tue Apr 20, 2010 12:05 pm Subject: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	Perfect, that fixed it! Thank you! Izzy
Topic: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	Forum: PageGate Support Posted: Tue Apr 20, 2010 11:24 am Subject: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	Thanks for the response. None of these messages are being sent to SMS capable devices, they are all being send to an exchange server that forwards them to email enabled devices. In fact we don't use SMS at all. Given this method of using the tool, is there any way we can control the behavior?
Topic: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	Forum: PageGate Support Posted: Tue Apr 20, 2010 11:17 am Subject: PageGate Client: Carriage Returns in message?
inbriggs Replies: 4 Views: 13100	When we send a message using the PageGate Client, we are unable to get carriage returns to show up in the message body. The text all runs together which makes the message hard to read. What can the user type in the PageGate Client to force a carriage return? Can we use the Preset buttons for that character/sting? Examples Follow: What we get: From: USER1 What we want: From: USER1
Topic: PageGate Client Shows limited Recipient List
inbriggs Replies: 3 Views: 10723	Forum: PageGate Support Posted: Fri Apr 09, 2010 10:21 am Subject: PageGate Client Shows limited Recipient List
inbriggs Replies: 3 Views: 10723	You got it! That was the problem. Thanks! Izzy
Topic: PageGate Client Shows limited Recipient List
inbriggs Replies: 3 Views: 10723	Forum: PageGate Support Posted: Fri Apr 09, 2010 10:13 am Subject: PageGate Client Shows limited Recipient List
inbriggs Replies: 3 Views: 10723	The PageGate Client appears to show all the groups (133) and only 2 of our 722 recipients. Is there a limit to how many recipients the Client can show or is there another problem? Thanks! Izzy
Topic: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Forum: PageGate Support Posted: Thu Mar 25, 2010 11:18 am Subject: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Thanks for the candor. I've got just one more question then I'll let you be... What special characters cause problems with Sendpage32.exe? I'll be sending text from event messages from my systems management platform (BMC Event and Impact Manager) and the message content may have a number of different characters depending on what the source sends. If you have a list of the special characters that cannot be used, that would help me save a lot of time and limit the amount of testing I would need to do. Thanks! Izzy
Topic: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Forum: PageGate Support Posted: Thu Mar 25, 2010 8:16 am Subject: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	That's great, thank you! Where should I have found that documented? I looked for it and didn't see it.
Topic: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Forum: PageGate Support Posted: Wed Mar 24, 2010 11:44 pm Subject: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Sorry, some spelling errors in that post. I'll try it again: In the recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the TEXT sent with "Send Subject" configurable for SMTP Carrier oriented Recipients? This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line. Thanks! Izzy
Topic: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	Forum: PageGate Support Posted: Wed Mar 24, 2010 11:42 pm Subject: Is the PageGate Subject Configurable?
inbriggs Replies: 8 Views: 18022	In the Recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the test sent with "Send Subject" configurable for SMTP Carrier oriented Recipients? This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line. Thanks! Izzy
Topic: Database Size is 512
inbriggs Replies: 1 Views: 8490	Forum: PageGate Support Posted: Mon Mar 22, 2010 8:47 am Subject: Database Size is 512
inbriggs Replies: 1 Views: 8490	The size of the database is 512K and it appears that no more recipients can be added. I'm still running a tepmporary license while I'm waiting for procurement to cut the check for the software. Is it true that the database size is limited until the license key is added?