Search found 2 matches

Thanks for your instruction. I got it.

Hello,
PageGate has been functioning well for a long time. However, when I attempted to add a new recipient, I noticed that I couldn't check the GetWeb box under Enabled Services. I then checked the GetWeb settings under Interfaces, but the "Enabled" box was unchecked, and I couldn't select it. While GetWeb is operational, I'm unable to add the recipient. I have a 50-user license and am within that limit. How can I resolve this issue and enable the new recipient?

Author	Message
Topic: Issue with GetWeb on PageGate v8
helenridout Replies: 2 Views: 95668	Forum: PageGate Support Posted: Wed Feb 19, 2025 2:15 am Subject: Issue with GetWeb on PageGate v8
helenridout Replies: 2 Views: 95668	Thanks for your instruction. I got it.
Topic: Issue with GetWeb on PageGate v8
helenridout Replies: 2 Views: 95668	Forum: PageGate Support Posted: Tue Feb 18, 2025 4:41 am Subject: Issue with GetWeb on PageGate v8
helenridout Replies: 2 Views: 95668	Hello, PageGate has been functioning well for a long time. However, when I attempted to add a new recipient, I noticed that I couldn't check the GetWeb box under Enabled Services. I then checked the GetWeb settings under Interfaces, but the "Enabled" box was unchecked, and I couldn't select it. While GetWeb is operational, I'm unable to add the recipient. I have a 50-user license and am within that limit. How can I resolve this issue and enable the new recipient?