Search found 3 matches

Thanks for the help. I will give that a shot.
David

The message content is pretty similar from page to page. There does not appear to be any reason to drop one message and then accept another. My guess is that it is something from Alltel's end of things, but I wanted to verify with support first. Thanks for the fast reply. Any ideas of what to look for next?
David

I have a new user working with a cell phone to receive pages. We appear to have it set up correctly, and he is receiving most pages being sent. For some reason though, he loses a page and the following entry is found in the dialer log. Any idea what the issue could be? The page looks the same as other pages that are being delivered successfully. Any help would be appreciated.
David

11/27/2007 8:24:36 AM Start connection to carrier: Alltell
11/27/2007 8:24:36 AM Connect using TAP protocol
11/27/2007 8:24:36 AM Setting communication parameters
11/27/2007 8:24:37 AM Attempting to reset modem
11/27/2007 8:24:40 AM Modem reset
11/27/2007 8:24:40 AM Attempting to send dialer init string
11/27/2007 8:24:51 AM Unable to send dialer init string
11/27/2007 8:24:51 AM Dialing carrier
11/27/2007 8:24:59 AM Waiting for connection
11/27/2007 8:25:12 AM Connected to carrier
11/27/2007 8:25:12 AM Waiting for protocol initialization
11/27/2007 8:25:20 AM TAP protocol detected
11/27/2007 8:25:22 AM Automatic TAP mode accepted
11/27/2007 8:25:22 AM ----------------------------------------
11/27/2007 8:25:22 AM Working on message to: ***** from: ********@jmu.edu
11/27/2007 8:25:22 AM Formatting message
11/27/2007 8:25:22 AM Message contained in single packet
11/27/2007 8:25:22 AM Message contained in single block
11/27/2007 8:25:22 AM Sending block
11/27/2007 8:25:23 AM Bad ID or message content. Message aborted
11/27/2007 8:25:23 AM Permanent failure. Message will not be retried
11/27/2007 8:25:23 AM FAILED Stn:2 To:**** Frm:********@jmu.edu Msg:JCAN-HR Core User System Issues resolved
HR Core User System Issues have been resolved. Users should clear the browser cache (http://isapps.jmu.edu/tutorials/browser/clearcache.asp) before attempting to log in again.
11/27/2007 8:25:24 AM Attempting to hang up modem
11/27/2007 8:25:28 AM Modem hung up
11/27/2007 8:25:33 AM ========================================

Author	Message
Topic: Bad ID or message content
gutschdj Replies: 8 Views: 19585	Forum: PageGate Support Posted: Wed Nov 28, 2007 10:42 am Subject: Bad ID or message content
gutschdj Replies: 8 Views: 19585	Thanks for the help. I will give that a shot. David
Topic: Bad ID or message content
gutschdj Replies: 8 Views: 19585	Forum: PageGate Support Posted: Wed Nov 28, 2007 10:29 am Subject: Bad ID or message content
gutschdj Replies: 8 Views: 19585	The message content is pretty similar from page to page. There does not appear to be any reason to drop one message and then accept another. My guess is that it is something from Alltel's end of things, but I wanted to verify with support first. Thanks for the fast reply. Any ideas of what to look for next? David
Topic: Bad ID or message content
gutschdj Replies: 8 Views: 19585	Forum: PageGate Support Posted: Wed Nov 28, 2007 9:32 am Subject: Bad ID or message content
gutschdj Replies: 8 Views: 19585	I have a new user working with a cell phone to receive pages. We appear to have it set up correctly, and he is receiving most pages being sent. For some reason though, he loses a page and the following entry is found in the dialer log. Any idea what the issue could be? The page looks the same as other pages that are being delivered successfully. Any help would be appreciated. David 11/27/2007 8:24:36 AM Start connection to carrier: Alltell 11/27/2007 8:24:36 AM Connect using TAP protocol 11/27/2007 8:24:36 AM Setting communication parameters 11/27/2007 8:24:37 AM Attempting to reset modem 11/27/2007 8:24:40 AM Modem reset 11/27/2007 8:24:40 AM Attempting to send dialer init string 11/27/2007 8:24:51 AM Unable to send dialer init string 11/27/2007 8:24:51 AM Dialing carrier 11/27/2007 8:24:59 AM Waiting for connection 11/27/2007 8:25:12 AM Connected to carrier 11/27/2007 8:25:12 AM Waiting for protocol initialization 11/27/2007 8:25:20 AM TAP protocol detected 11/27/2007 8:25:22 AM Automatic TAP mode accepted 11/27/2007 8:25:22 AM ---------------------------------------- 11/27/2007 8:25:22 AM Working on message to: *** from: ****@jmu.edu 11/27/2007 8:25:22 AM Formatting message 11/27/2007 8:25:22 AM Message contained in single packet 11/27/2007 8:25:22 AM Message contained in single block 11/27/2007 8:25:22 AM Sending block 11/27/2007 8:25:23 AM Bad ID or message content. Message aborted 11/27/2007 8:25:23 AM Permanent failure. Message will not be retried 11/27/2007 8:25:23 AM FAILED Stn:2 To: Frm:******@jmu.edu Msg:JCAN-HR Core User System Issues resolved HR Core User System Issues have been resolved. Users should clear the browser cache (http://isapps.jmu.edu/tutorials/browser/clearcache.asp) before attempting to log in again. 11/27/2007 8:25:24 AM Attempting to hang up modem 11/27/2007 8:25:28 AM Modem hung up 11/27/2007 8:25:33 AM ========================================