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NotePage, Inc. Forum Index
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  Topic: Missing recipients...
gharnett

Replies: 1
Views: 7333

PostForum: PageGate Support   Posted: Thu May 05, 2005 9:24 am   Subject: Missing recipients...
I am using PageGate 4 with a 100 user license. Users are complaining that certain recipients are not being displayed in the PageGate client program. We have 105 recipients defined in PageGate, and I have noticed that the last user displayed in the client is number 100 in the recipient list. Is the 100 user license causing this behaviour, and if so, would I need to upgrade the license for more users to be displayed in the client? If not, any thoughts as to why the last 5 are not displayed?

Thanks!...
  Topic: Unable to send dialer init string...
gharnett

Replies: 6
Views: 19359

PostForum: PageGate Support   Posted: Fri Sep 26, 2003 7:55 am   Subject: Unable to send dialer init string...
I have tried blanking the carrier init string, setting dialer to (auto), and the modem will dial the carrier, wait for a connection but drop the call shortly thereafter with no page sent. I have also tried the provided init string and setting the carrier baud rate to 300, with similar results...Unable to send dialer init string, carrier is dialed, waiting for connection and the call is dropped shortly thereafter with no page sent.

Any other thoughts?
  Topic: Unable to send dialer init string...
gharnett

Replies: 6
Views: 19359

PostForum: PageGate Support   Posted: Thu Sep 25, 2003 2:30 pm   Subject: Unable to send dialer init string...
All "0" were in fact zeros and not the letter. When I set the string to (auto) as mentioned, it does in fact dial out to the carrier, but never sends the page. I always get "waiting to connect", and the call is dropped shortly thereafter. The page is apparently never sent. Also, I cannot determine which string the (auto) setting picks. After setting to (auto) the Init String field is blank when I go into the Admin tool, and I found nothing in the logs indicating which string was selected.

Any thoughts?
  Topic: Unable to send dialer init string...
gharnett

Replies: 6
Views: 19359

PostForum: PageGate Support   Posted: Thu Sep 25, 2003 8:43 am   Subject: Unable to send dialer init string...
I am currently evaluating PageGate 4 for the purpose of replacing our AirSource Pro installation. The install proceded well, but I am having trouble with the dialer init strings, and I get the error "Unable to send dialer init string". The confusing part is that the string in use is the EXACT string that AirSource Pro is currently using and has used successfully for years now.

I am using a US Robotics Sportster 28.8 modem with PageGate and the init string used by AirSource Pro is as follows... AT&C1&D2&K0&M0&N2Q0V1. I am connecting to a GrayLink (was Porta-Phone) terminal, and the number is (850) 489-7243. The OS is Windows 2000 Svr.

I can get the Connect message using HyperTerminal to dial the carrier. I am at a loss and currently am trying various strings without luck, including the built-in strings. Any help that can be provided to get the evaluation working would be appreciated.

Thanks,

G Harnett
 
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