NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: Verizon messages not getting received
evanson

Replies: 2
Views: 114

PostForum: PageGate Support   Posted: Wed Jun 09, 2021 10:48 am   Subject: Verizon messages not getting received
Sending via emag. None of the reports show 'bad msg'. Any ideas on what to check?
  Topic: Upgrade to 9
evanson

Replies: 4
Views: 3414

PostForum: PageGate Support   Posted: Thu Aug 13, 2020 1:01 pm   Subject: Upgrade to 9
All set. When I did the upgrade it didn't ask for the registration. I had to go into admin and put it in manually. The upgrade directions say it should ask for it.
  Topic: Upgrade to 9
evanson

Replies: 4
Views: 3414

PostForum: PageGate Support   Posted: Thu Aug 13, 2020 12:46 pm   Subject: Upgrade to 9
I upgraded from 8 to 9. All my recipients have no 'enabled services' checked.

No pages are going out. What happened? They were 'checked' and working fine before the upgrade.
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:58 pm   Subject: EMAG question
That's good to know. Right now we're just going to create a recipient for each carrier as right now we only have a few that go to a different one.

Thank you for your help!
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:47 pm   Subject: EMAG question
Yes and yes.
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:41 pm   Subject: EMAG question
We can have up to 15 SNPP APIs. There is no way that we can see to assign a userid to an SNPP API. We can pick one to send with if we send a message from the emag website. Trying to set this up in page gate but not sure where/how to attach the SNPP API name.
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:26 pm   Subject: EMAG question
The SNPP APIs all have different fixed codes that display as the 'from number' when you send a message from pagegate. Now, they all have the same from number. We're trying to specify a from number. If we send a message from the emag website and pick a specific SNPP API fixed code, it will display that code as the from number. I'm trying to figure out how to do this from pagegate.
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:18 pm   Subject: EMAG question
So, if my SNPP APIs are LivCoSNPP, LivCoSNPP1 and LivCoSheriff, I should have a carrier named the same?
  Topic: EMAG question
evanson

Replies: 10
Views: 9492

PostForum: PageGate Support   Posted: Fri Apr 26, 2019 2:13 pm   Subject: EMAG question
Is there a way to specify the SNPP API when I send a message?
  Topic: sms message from
evanson

Replies: 9
Views: 5925

PostForum: PageGate Support   Posted: Fri Feb 22, 2019 1:39 pm   Subject: sms message from
The username and password are blank.

I have put From = SMTPLivCo and it doesn't send it.

We are sending to SMS Text messages not e-mail. Maybe that's the difference.
  Topic: sms message from
evanson

Replies: 9
Views: 5925

PostForum: PageGate Support   Posted: Fri Feb 22, 2019 1:26 pm   Subject: sms message from
and then smtp.verizon.net
  Topic: sms message from
evanson

Replies: 9
Views: 5925

PostForum: PageGate Support   Posted: Fri Feb 22, 2019 1:26 pm   Subject: sms message from
Deliver through
  Topic: sms message from
evanson

Replies: 9
Views: 5925

PostForum: PageGate Support   Posted: Fri Feb 22, 2019 12:03 pm   Subject: sms message from
The one I'm trying to customize is SMTP.
  Topic: sms message from
evanson

Replies: 9
Views: 5925

PostForum: PageGate Support   Posted: Fri Feb 22, 2019 11:45 am   Subject: sms message from
Is there a way to change the 'number/contact' the message comes from?

If not, is there a way to put something in the message based on the carrier/recipient? I've tried using the template but it doesn't seem to send what I specify (comment1).
  Topic: SNPP
evanson

Replies: 13
Views: 6219

PostForum: PageGate Support   Posted: Fri Jan 25, 2019 12:23 pm   Subject: SNPP
Log files sent
 
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