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  Topic: Note Pager Pro
dillon2011

Replies: 4
Views: 10082

PostForum: NotePager Pro Support   Posted: Tue Jul 09, 2013 8:50 am   Subject: Note Pager Pro
I gave the settings you posted a shot and that did not seem to work. It just makes me wonder why AT&T works fine but Verizon does not. I have a been looking at the logs and it seems that I always get an extra (Sent:AT<CR>) after the Received:Trying....... Line.
  Topic: Note Pager Pro
dillon2011

Replies: 4
Views: 10082

PostForum: NotePager Pro Support   Posted: Mon Jul 08, 2013 2:59 pm   Subject: Note Pager Pro
====================================
7/8/2013 2:55:45 PM Start connection to carrier: Verizon
7/8/2013 2:55:45 PM Connect using TAP protocol
7/8/2013 2:55:45 PM Setting communication parameters
7/8/2013 2:55:45 PM Sent:AT<CR><LF>
7/8/2013 2:55:46 PM Attempting to reset modem
7/8/2013 2:55:59 PM Sent:AT<CR>
7/8/2013 2:56:00 PM Received:<CR><LF>OK<CR><LF>
7/8/2013 2:56:00 PM modem reset
7/8/2013 2:56:00 PM Auto detecting modem init string
7/8/2013 2:56:01 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
7/8/2013 2:56:01 PM Received:<CR><LF>OK<CR><LF>
7/8/2013 2:56:01 PM Attempting to send carrier init string
7/8/2013 2:56:02 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
7/8/2013 2:56:02 PM Received:<CR><LF>OK<CR><LF>
7/8/2013 2:56:03 PM Carrier init string sent
7/8/2013 2:56:03 PM Dialing carrier
7/8/2013 2:56:03 PM Sent:ATDT18668230501<CR>
7/8/2013 2:56:11 PM Waiting for connection
7/8/2013 2:56:19 PM Received:<CR><LF>CONNECT 1200<CR><LF>
7/8/2013 2:56:19 PM Connected to carrier
7/8/2013 2:56:19 PM Waiting for protocol initialization
7/8/2013 2:56:24 PM Received:Trying 69.78.66.245, 1500 ... Open<CR><LF>
7/8/2013 2:56:24 PM Sent:<CR>
7/8/2013 2:56:27 PM Sent:<CR>
7/8/2013 2:56:32 PM Received:ID=
7/8/2013 2:56:32 PM TAP protocol detected
7/8/2013 2:56:32 PM Sent:<ESC>PG1<CR>
7/8/2013 2:56:43 PM Sent:<ESC>PG1<CR>
7/8/2013 2:56:53 PM Received:ID=
7/8/2013 2:56:53 PM Sent:<ESC>PG1<CR>
  Topic: Note Pager Pro
dillon2011

Replies: 4
Views: 10082

PostForum: NotePager Pro Support   Posted: Mon Jul 08, 2013 11:15 am   Subject: Note Pager Pro
I have been trying to get NotePager to work with our server that host Solar Winds to create a backup incase the internet goes down. We are running VM so I canít plug the modem physically into the server so, I used a virtual COM port program made by Lantronix. This is where things start to get interesting. I have been able to successfully send out messages over AT&T TAP but not Verizon TAP. I used a laptop and tested the modem to see if Verizon would work and it was successful when it was wired to the laptop. I guess my question is what would you think is making the Verizon fail when it goes over the network? It just puzzles me that AT&T works with the same INT string and other settings. The only thing different from the Carrier profile of AT&T and Verizon is the carrier phone number. Any help would be greatly appreciated.
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Thu Jan 24, 2013 3:25 pm   Subject: Orion Help
I don't seem to have the option of executing an external command. I do have a Execute an external program. I tried using that one and it said that the file could not be found.
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Thu Jan 24, 2013 2:37 pm   Subject: Orion Help
Thanks for your help it much appreciated.
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Thu Jan 24, 2013 2:36 pm   Subject: Orion Help
Also when I go to set an action is gives me the option of dial paging or sms service but it says that its not installed. I know its installed on the other computer but how would I go about putting in the alert?
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Thu Jan 24, 2013 2:28 pm   Subject: Orion Help
Hey sorry to bother you again. But after I set the permissions on the folder do I need to do anything on the computer I gave it permission to? so computer 1 has notepager pro- gave computer 2 full access to the notepager file located on the C: Drive... I should be good to go right?
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Wed Jan 23, 2013 3:17 pm   Subject: Orion Help
That was mostly from a older topic I saw here on the form and wanted to make sure it will still updated. Your guys support is amazing you can count on my business. Just one last question what does it mean by workstationmachinename? Are they talking about the IP of the computer?
  Topic: Orion Help
dillon2011

Replies: 10
Views: 17348

PostForum: NotePager Pro Support   Posted: Wed Jan 23, 2013 3:09 pm   Subject: Orion Help
Is this possible to do? Share the NotePager Pro folder on the network, give the Orion system Full Permissions to the folder and its contents. Is this all I have to do to get orion and notepager to work?

Once that is done, I can go in to Orion and reconfigure the Trigger and Reset actions to use a command line/external executable. The command will be used is....


\\workstationmachinename\NotePager Pro\npp.exe <recipient> <sender> <message>

For example:

\\NPComputer\NotePager Pro\npp.exe Alerts Orion This is a test.


That example would send a message to a recipient or group named Alerts from the Sender Orion and the message text would say "This is a test".


Thanks for helping,
Dillon
  Topic: NotePager Error
dillon2011

Replies: 6
Views: 12928

PostForum: NotePager Pro Support   Posted: Wed Jan 23, 2013 1:14 pm   Subject: NotePager Error
Thank you so much! That is the phone number I got on your website to use. Can you please send me the Verizon number too?

Again Thank you,
  Topic: NotePager Error
dillon2011

Replies: 6
Views: 12928

PostForum: NotePager Pro Support   Posted: Wed Jan 23, 2013 1:06 pm   Subject: NotePager Error
Strange I changed all the settings and still getting an error. We are trying to use a modem on a line that has a dialing out prefix. Its just hit 9 to dial out, could that be interfering? When you go to control panel click on phone and modem it has dialing rules. Says to access an outside line dial 9. Could this be interfering with the setting in NotePager pro that has a spot for dialing prefix.
Thanks for you help,
Dillon



====================================
1/23/2013 11:59:07 AM Start connection to carrier: ATT
1/23/2013 11:59:07 AM Connect using TAP protocol
1/23/2013 11:59:07 AM Setting communication parameters
1/23/2013 11:59:08 AM Sent:AT<CR><LF>
1/23/2013 11:59:08 AM Attempting to reset modem
1/23/2013 11:59:10 AM Sent:AT<CR>
1/23/2013 11:59:11 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:59:11 AM modem reset
1/23/2013 11:59:11 AM Attempting to send carrier init string
1/23/2013 11:59:11 AM Sent:AT&FQ0V1X4&D2+MS=V22<CR>
1/23/2013 11:59:12 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:59:12 AM Carrier init string sent
1/23/2013 11:59:12 AM Dialing carrier
1/23/2013 11:59:12 AM Sent:ATDT9,4089612819<CR>
1/23/2013 11:59:20 AM Waiting for connection
1/23/2013 12:00:08 PM Received:<CR><LF>NO CARRIER<CR><LF>
1/23/2013 12:00:08 PM Unable to connect to carrier
1/23/2013 12:00:08 PM Attempting to hang up modem
1/23/2013 12:00:10 PM Sent:AT<CR>
1/23/2013 12:00:10 PM Received:<CR><LF>OK<CR><LF>
1/23/2013 12:00:10 PM modem hung up
1/23/2013 12:00:29 PM ====================================
1/23/2013 12:00:29 PM Start connection to carrier: ATT
1/23/2013 12:00:29 PM Connect using TAP protocol
1/23/2013 12:00:29 PM Setting communication parameters
1/23/2013 12:00:29 PM Sent:AT<CR><LF>
1/23/2013 12:00:29 PM Attempting to reset modem
1/23/2013 12:00:31 PM Sent:AT&l ...
  Topic: NotePager Error
dillon2011

Replies: 6
Views: 12928

PostForum: NotePager Pro Support   Posted: Wed Jan 23, 2013 12:46 pm   Subject: NotePager Error
Hello I have been trying to set up NotPager Pro but seem to be running into a lot of errors. I try and send a message that just says test but it never reaches my phone. Any help would be great.

The set up for the Carrier is
Carrier: ATT
Protocol: Tap
Phone Number: 4089612819
Baud Rate: 1200
Parity: Even
Data Bits: 7
stop Bits: 1
Init String: (Auto)
Max Chars: 160
password: (Nothing)
MSG Limit: 0

Set up for user:
Full Name:Dillon
Short Name:dillon
type: normal
carrier: ATT
ID/PIN: (My phone number) XXX-XXX-XXXX
Comment1: Blank
Comment2: Blank
Mac Chars: 160
Notify Code: 999
Only checked box is Drop non-printable characters

This is running on a modem setup with everything filled in.
Modem port (Hidden) It gives me a number tho
dialing prefix 9,
retries: 2
retry interval: 15

====================================
1/23/2013 11:41:28 AM Start connection to carrier: ATT
1/23/2013 11:41:28 AM Connect using TAP protocol
1/23/2013 11:41:28 AM Setting communication parameters
1/23/2013 11:41:28 AM Sent:AT<CR><LF>
1/23/2013 11:41:29 AM Attempting to reset modem
1/23/2013 11:41:31 AM Sent:AT<CR>
1/23/2013 11:41:31 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:32 AM modem reset
1/23/2013 11:41:32 AM Auto detecting modem init string
1/23/2013 11:41:32 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
1/23/2013 11:41:36 AM Received:<CR><LF>ERROR<CR><LF>
1/23/2013 11:41:36 AM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/23/2013 11:41:37 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:37 AM Attempting to send carrier init string
1/23/2013 11:41:37 AM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/23/2013 11:41:38 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:38 AM Carrier init string sent
1/23/2013 11:41:38 AM Dialing carrier
1/23/2013 11:41:38 AM Sent:ATDT9,4089612 ...
 
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