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We have installed pagegate on Windows server 2012 after having it work successfully on Windows 2008 for a long time. We are having difficulties with modem settings. The server is talking to the modem and tries to connect but drops the carrier. We initially tried it with the same setting we had with Server 2008 for the modem and have tired to use the auto feature to find the correct modem string. Any ideas

The pagegate.exe file indicates that it is version 5.0.0.8 and just some of the services do not start automatically

Dbell

We are running pagegate 5.0 on a virtual windows server 2003. After we perform patches on the server and reboot not all of the pagegate services do not start up and we have to start them manually. Is there a fix for this or something we need to do differently with a virtual?

Thanks

Still not word from pagegate support
getting this meesage when editing recipient to see if there are differences
Excessive database errors:3021 No current record, in Procedure:edit_user command1 Program Halted

Do I need to rebuild my database? need answers

If I go to Interfaces - GetAscii - Settings - Advanced Polling - Files there is nothing specified here. I did not know about these fields. Is there something here in the advanced setting I need to change or configure?

I created a group called helpdesk and after I first create it I create an ascci file with the following

helpdesk
dbell
message

It works fine when I drop it in my inetpub\wwwroot folder
Then after something happens that I can't explain it quites working.
I get the error file in the bad folder - test.212
the file name is test.asc

networking
dbell
testing

if I delete the group and recreate it it will work for a while
Here is the log file

5/28/2008 7:29:52 AM Message rejected. Recipient: networking from: dbell. Source: C:\Inetpub\wwwroot\bad\test.212
5/28/2008 7:29:52 AM Not a valid recipient
5/28/2008 7:29:52 AM No valid recipients in message. From: dbell. Source: C:\Inetpub\wwwroot\bad\test.212
5/28/2008 7:29:52 AM No valid recipients in message

I created a group called helpdesk and after I first create it I create an ascci file with the following

helpdesk
dbell
message

It works fine when I drop it in my inetpub\wwwroot folder
Then after something happens that I can't explain it quites working.
I get the error file in the bad folder - test.212
the file name is test.asc

networking
dbell
testing

if I delete the group and recreate it it will work for a while
Here is the log file

5/28/2008 7:29:52 AM Message rejected. Recipient: networking from: dbell. Source: C:\Inetpub\wwwroot\bad\test.212
5/28/2008 7:29:52 AM Not a valid recipient
5/28/2008 7:29:52 AM No valid recipients in message. From: dbell. Source: C:\Inetpub\wwwroot\bad\test.212
5/28/2008 7:29:52 AM No valid recipients in message

PG Admin works fine from the system with that pagegate is running on. If I try to point to the drive mapping from another system and run pgadmin
using a priviledged account I get - First the red box with
Excessive database retries in Procedure main: 3051

Then I get a gray box with
Excessive database errors: 3051 The Microsoft Jet database engine cannot open the file P:\pagegate.mdb'. It is already opened exclusively by another user, or you need permission to view its data, in Procedure main Program Halted.

I have the P:\drive mapped to the system that we are running the program on C:\program Files\Pagegate> If I remote desktop using the same credentials to the system with the pagegate program running PG Admin runs fine. We did check to make sure that the PG Admin is not already running on the system when we first try to run it remotely. I have had an expericed senior Windows admin look at it and he is a little stumped also. He checked permissions and also check to make sure the account I am using is not locked out.

Any help would be greatly appreciated

Thanks Dennis Bell
Senior Network Engineer
ERO /USGS

check the box on the recipient me - dbell to enable getascii
I take my test file test.asc and drop it in the ascii folder.

test.asc contents listed below

dbell
dbell

test

the log still says that I am not a valid recipient
and I go back and look and my getascii box is not diabled.

I check the box on the recipient me - dbell to enable getascii
I take my test file test.asc and drop it in the ascii folder.

test.asc contents listed below

dbell
dbell

test

the log still says that I am not a valid recipient
and I go back and look and my getascii box is not diabled.

I have a file named test.asc to a valid recipient that looks like this

dbell
dbell

this is a test

This is the errors I am seeing from the getascii log

8 12:06:14 PM Message rejected. Recipient: dbell from: dbell. Source: D:\Inetpub\wwwroot\pagegate\bad\test.423
2/5/2008 12:06:14 PM Not a valid recipient
2/5/2008 12:06:14 PM No valid recipients in message. From: dbell. Source: D:\Inetpub\wwwroot\pagegate\bad\test.423
2/5/2008 12:06:14 PM No valid recipients in message
2/5/2008 12:12:08 PM Message rejected. Recipient: dbell from: . Source: D:\Inetpub\wwwroot\pagegate\bad\test.425
2/5/2008 12:12:08 PM Not a valid recipient
2/5/2008 12:12:08 PM No valid recipients in message. From: . Source: D:\Inetpub\wwwroot\pagegate\bad\test.425
2/5/2008 12:12:08 PM No valid recipients in message

Can anyone see any reason this fails

I exported from 3.7 and imported recipients to 4.0
I said there were errors and there were.
it changed things around and made things rather funky
Is there a best practice method to do this?

Any help would be appreciated

Thanks so much!

Can Pagegate run on a vitual server? I have installed it and the services do not seem to start

Trying to first Export all recipients from a server with 3.7 to a file on a server with 4.0 installed.
Then using import on 4.0 server I get invalid format and no success.
??

I just called the paging number and it is the correct one that I have configured.

Author	Message
Topic: Modem looks like it;s talking, but no joy on pages.
dbell6809 Replies: 5 Views: 10997	Forum: PageGate Support Posted: Thu Jul 09, 2015 10:08 am Subject: Modem carrier strings not working.
dbell6809 Replies: 5 Views: 10997	We have installed pagegate on Windows server 2012 after having it work successfully on Windows 2008 for a long time. We are having difficulties with modem settings. The server is talking to the modem and tries to connect but drops the carrier. We initially tried it with the same setting we had with Server 2008 for the modem and have tired to use the auto feature to find the correct modem string. Any ideas
Topic: pagegate not restarting all services automatically on V Srv
dbell6809 Replies: 3 Views: 8177	Forum: PageGate Support Posted: Mon Nov 16, 2009 1:45 pm Subject: Pagegate services not automatically starting after patched
dbell6809 Replies: 3 Views: 8177	The pagegate.exe file indicates that it is version 5.0.0.8 and just some of the services do not start automatically Dbell
Topic: pagegate not restarting all services automatically on V Srv
dbell6809 Replies: 3 Views: 8177	Forum: PageGate Support Posted: Mon Nov 16, 2009 10:59 am Subject: pagegate not restarting all services automatically on V Srv
dbell6809 Replies: 3 Views: 8177	We are running pagegate 5.0 on a virtual windows server 2003. After we perform patches on the server and reboot not all of the pagegate services do not start up and we have to start them manually. Is there a fix for this or something we need to do differently with a virtual? Thanks
Topic: getassci errors with groups
dbell6809 Replies: 1 Views: 6199	Forum: PageGate Support Posted: Wed May 28, 2008 9:55 am Subject: getassci errors with groups
dbell6809 Replies: 1 Views: 6199	Still not word from pagegate support getting this meesage when editing recipient to see if there are differences Excessive database errors:3021 No current record, in Procedure:edit_user command1 Program Halted Do I need to rebuild my database? need answers
Topic: Getascii issue with groups
dbell6809 Replies: 2 Views: 8009	Forum: PageGate Support Posted: Wed May 28, 2008 8:39 am Subject: Getascii issue
dbell6809 Replies: 2 Views: 8009	If I go to Interfaces - GetAscii - Settings - Advanced Polling - Files there is nothing specified here. I did not know about these fields. Is there something here in the advanced setting I need to change or configure?
Topic: Getascii issue with groups
dbell6809 Replies: 0 Views: 6596	Forum: PageGate Support Posted: Wed May 28, 2008 8:36 am Subject: Getascii issue with groups
dbell6809 Replies: 0 Views: 6596	I created a group called helpdesk and after I first create it I create an ascci file with the following helpdesk dbell message It works fine when I drop it in my inetpub\wwwroot folder Then after something happens that I can't explain it quites working. I get the error file in the bad folder - test.212 the file name is test.asc networking dbell testing if I delete the group and recreate it it will work for a while Here is the log file 5/28/2008 7:29:52 AM Message rejected. Recipient: networking from: dbell. Source: C:\Inetpub\wwwroot\bad\test.212 5/28/2008 7:29:52 AM Not a valid recipient 5/28/2008 7:29:52 AM No valid recipients in message. From: dbell. Source: C:\Inetpub\wwwroot\bad\test.212 5/28/2008 7:29:52 AM No valid recipients in message
Topic: Getascii issue with groups
dbell6809 Replies: 2 Views: 8009	Forum: PageGate Support Posted: Wed May 28, 2008 7:46 am Subject: Getascii issue with groups
dbell6809 Replies: 2 Views: 8009	I created a group called helpdesk and after I first create it I create an ascci file with the following helpdesk dbell message It works fine when I drop it in my inetpub\wwwroot folder Then after something happens that I can't explain it quites working. I get the error file in the bad folder - test.212 the file name is test.asc networking dbell testing if I delete the group and recreate it it will work for a while Here is the log file 5/28/2008 7:29:52 AM Message rejected. Recipient: networking from: dbell. Source: C:\Inetpub\wwwroot\bad\test.212 5/28/2008 7:29:52 AM Not a valid recipient 5/28/2008 7:29:52 AM No valid recipients in message. From: dbell. Source: C:\Inetpub\wwwroot\bad\test.212 5/28/2008 7:29:52 AM No valid recipients in message
Topic: PG Admin errors running remotely
dbell6809 Replies: 1 Views: 6480	Forum: PageGate Support Posted: Wed Feb 27, 2008 10:42 am Subject: PG Admin errors running remotely
dbell6809 Replies: 1 Views: 6480	PG Admin works fine from the system with that pagegate is running on. If I try to point to the drive mapping from another system and run pgadmin using a priviledged account I get - First the red box with Excessive database retries in Procedure main: 3051 Then I get a gray box with Excessive database errors: 3051 The Microsoft Jet database engine cannot open the file P:\pagegate.mdb'. It is already opened exclusively by another user, or you need permission to view its data, in Procedure main Program Halted. I have the P:\drive mapped to the system that we are running the program on C:\program Files\Pagegate> If I remote desktop using the same credentials to the system with the pagegate program running PG Admin runs fine. We did check to make sure that the PG Admin is not already running on the system when we first try to run it remotely. I have had an expericed senior Windows admin look at it and he is a little stumped also. He checked permissions and also check to make sure the account I am using is not locked out. Any help would be greatly appreciated Thanks Dennis Bell Senior Network Engineer ERO /USGS
Topic: Continuing problems with getascii
dbell6809 Replies: 1 Views: 7098	Forum: PageGate Support Posted: Wed Feb 06, 2008 8:01 am Subject: Continuing problems with getascii
dbell6809 Replies: 1 Views: 7098	check the box on the recipient me - dbell to enable getascii I take my test file test.asc and drop it in the ascii folder. test.asc contents listed below dbell dbell test the log still says that I am not a valid recipient and I go back and look and my getascii box is not diabled.
Topic: Problems with text message
dbell6809 Replies: 3 Views: 9480	Forum: PageGate Support Posted: Wed Feb 06, 2008 8:00 am Subject: Pagegate not accepting ascii text in pagegate folder
dbell6809 Replies: 3 Views: 9480	I check the box on the recipient me - dbell to enable getascii I take my test file test.asc and drop it in the ascii folder. test.asc contents listed below dbell dbell test the log still says that I am not a valid recipient and I go back and look and my getascii box is not diabled.
Topic: Problems with text message
dbell6809 Replies: 3 Views: 9480	Forum: PageGate Support Posted: Tue Feb 05, 2008 1:28 pm Subject: Problems with text message
dbell6809 Replies: 3 Views: 9480	I have a file named test.asc to a valid recipient that looks like this dbell dbell this is a test This is the errors I am seeing from the getascii log 8 12:06:14 PM Message rejected. Recipient: dbell from: dbell. Source: D:\Inetpub\wwwroot\pagegate\bad\test.423 2/5/2008 12:06:14 PM Not a valid recipient 2/5/2008 12:06:14 PM No valid recipients in message. From: dbell. Source: D:\Inetpub\wwwroot\pagegate\bad\test.423 2/5/2008 12:06:14 PM No valid recipients in message 2/5/2008 12:12:08 PM Message rejected. Recipient: dbell from: . Source: D:\Inetpub\wwwroot\pagegate\bad\test.425 2/5/2008 12:12:08 PM Not a valid recipient 2/5/2008 12:12:08 PM No valid recipients in message. From: . Source: D:\Inetpub\wwwroot\pagegate\bad\test.425 2/5/2008 12:12:08 PM No valid recipients in message Can anyone see any reason this fails
Topic: importing recipients and groups from 3.7 to 4.0
dbell6809 Replies: 1 Views: 6667	Forum: PageGate Support Posted: Fri Feb 01, 2008 10:25 am Subject: importing recipients and groups from 3.7 to 4.0
dbell6809 Replies: 1 Views: 6667	I exported from 3.7 and imported recipients to 4.0 I said there were errors and there were. it changed things around and made things rather funky Is there a best practice method to do this? Any help would be appreciated Thanks so much!
Topic: Pagegate on Microsoft Virtual Servers
dbell6809 Replies: 2 Views: 7656	Forum: PageGate Support Posted: Wed Jan 30, 2008 2:49 pm Subject: Pagegate on Microsoft Virtual Servers
dbell6809 Replies: 2 Views: 7656	Can Pagegate run on a vitual server? I have installed it and the services do not seem to start
Topic: Importing files from Pagegate 3.7 to 4.0
dbell6809 Replies: 1 Views: 8019	Forum: PageGate Support Posted: Fri Jan 05, 2007 8:19 am Subject: Importing files from Pagegate 3.7 to 4.0
dbell6809 Replies: 1 Views: 8019	Trying to first Export all recipients from a server with 3.7 to a file on a server with 4.0 installed. Then using import on 4.0 server I get invalid format and no success. ??
Topic: Dial failure
dbell6809 Replies: 4 Views: 12250	Forum: PageGate Support Posted: Mon Dec 18, 2006 3:12 pm Subject: Dialer failure
dbell6809 Replies: 4 Views: 12250	I just called the paging number and it is the correct one that I have configured.