Search found 16 matches

Just FYI, thanks to a Tech with Multitech, he sent me a couple more SIM Cards and I had one that would fit and actually works!! Things should not be that difficult and take this much time but it does work now so I have my backup server up and running!! Jeremy and Aaron thanks guys for the assist you all are lifesavers. If you guys need assistance from me please let me know.

They is Sprint, I was advised that Sprint no longer stocks that SIM Card and the only SIM Card that matches on Amazon is $36.00 (FOR A SIM CARD)
Also I think the Modem was purchased at CDW-G, I had to go thru our Metro IT Dept. to order it so it was not up to me where it came from.

As of this date I still have not gotten a working SIM Card for the Multitech Cellular Modem from Sprint.
Aaron, I gave them the information from the last entry and I was told thst they no longer support the SIMGLW206R SIM. They have sent me three different SIM cards and they either don't fit or are not supported. Not sure what to do at this stage. If anyone has any more ideas I would be open to try them.

I just read that since I provided them with Item Numbers (Thank You Jeremy!!) They were able to look one up and it should be here Monday!! I just hope it is the correct one! Thanks for the assist!!

That is correct, the problem is that Sprint is saying they have never heard of a micro SIM card and they don't have them. I cannot be the only person in the world that has purchased this modem for Sprint. Thinks that make you go HHMMM???

Hi Everyone,
I have updated my Sprint Cellular Modem on one of my PageGate Servers. I had to because the old one is a serial device and new one is USB. The only modem I found from Multitech is the MTCM-LSP3-B03 and in the instruction booklet a sticker in the instructions says "Correction: The MTCM requires a 3FF micro SIM card, not the 2FF mini SIM listed."

I contacted our Cellular Rep. and they advise that Sprint has no idea what a 3FF micro SIM card is. Now I cannot be the only person that has one of these Cellular Modems in the entire world. If anyone has one of these thru Sprint please let me know what you did to get it up and running.

Hi Aaron, you remember when I was purchasing cellular modems, the first Company I went to was Verizon and I was told that they do NOT allow a modem attached to a server on their network. Has this changed? I had to settle with AT&T and Sprint.

I currently am setup with Sprint, Verizon and AT&T. Of the 3 AT&T is the only one that requires you to add their phones to the EMAG system before they will work. The other 2 you just enter your folks into PageGate and you are good to go!!

The Verizon Code can be fixed to the same number every time, because I just did it for my Agency and they are VERY happy. Log into your Verizon EMAG Site and click on "Connections" then click on "SNPP Connections". If you have added an SNPP connection then it should be listed there. Either create a connection or just click on the "Id" number. On the "Update SNPP Connection" screen the top field should be the "Fixed Code" field, click on the dropdown and choose a number and save it. Then try sending out Verizon pages, they should all us the same number each time.

Update, The Ohio Verizon Rep. called me and she will be contacting the Lawrence County OH 911 Center to see if she can help them get setup. Hope this helps!!

Awesome, let me get with the CAD folks tomorrow and see where they stand with the test install and I will get back with you. Not sure how soon it will be we are coming up on the Kentucky Derby events here and we have a lot of stuff to prepare for that, I will let you know off line.

We had the same issue here at our Center and I had a meeting with our local Verizon Wireless Rep. and she checked with Verizon and found out that Verizon would sign up our 911 Center with Verizon Emterprise Messaging at no cost. She sent me the paperwork and she got us setup. We are reliably sending messages to Verizon devices now using any protocol we choose. Currently we are using SNPP and it goes out very fast. Let me know if you are interested and I will send you the name of the Verizon Rep for your area.

This will be connecting to SVAPPS24 and I've already got the GetTAP module. According to the I/Page instructions it can use TAP or SNPP2 to send the information to the server, I'm still looking at that to see what I can do and what I will need.

That is great! I am very interested in getting this up and running here. I have read through some of the documentation but this is going into areas that I'm not familiar with. Is this something I can contact Support for?

Has anyone used PageGate with Intergraph CAD's I/Page Module. We are interested in using them together to send messages to Fire Units when they are dispatched. Just curious if you have got them working together, how does it work, ups, downs etc!!

Thanks for any information.

Author	Message
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Wed Aug 28, 2019 2:07 pm Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Just FYI, thanks to a Tech with Multitech, he sent me a couple more SIM Cards and I had one that would fit and actually works!! Things should not be that difficult and take this much time but it does work now so I have my backup server up and running!! Jeremy and Aaron thanks guys for the assist you all are lifesavers. If you guys need assistance from me please let me know.
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Wed Jun 26, 2019 12:19 pm Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	They is Sprint, I was advised that Sprint no longer stocks that SIM Card and the only SIM Card that matches on Amazon is $36.00 (FOR A SIM CARD) Also I think the Modem was purchased at CDW-G, I had to go thru our Metro IT Dept. to order it so it was not up to me where it came from.
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Wed Jun 26, 2019 10:40 am Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	As of this date I still have not gotten a working SIM Card for the Multitech Cellular Modem from Sprint. Aaron, I gave them the information from the last entry and I was told thst they no longer support the SIMGLW206R SIM. They have sent me three different SIM cards and they either don't fit or are not supported. Not sure what to do at this stage. If anyone has any more ideas I would be open to try them.
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Fri Apr 19, 2019 1:07 pm Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	I just read that since I provided them with Item Numbers (Thank You Jeremy!!) They were able to look one up and it should be here Monday!! I just hope it is the correct one! Thanks for the assist!!
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Fri Apr 19, 2019 7:07 am Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	That is correct, the problem is that Sprint is saying they have never heard of a micro SIM card and they don't have them. I cannot be the only person in the world that has purchased this modem for Sprint. Thinks that make you go HHMMM???
Topic: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Forum: PageGate Support Posted: Thu Apr 18, 2019 12:38 pm Subject: New Cellular Modem for Sprint SIM Card
dan_metrosafe Replies: 11 Views: 32940	Hi Everyone, I have updated my Sprint Cellular Modem on one of my PageGate Servers. I had to because the old one is a serial device and new one is USB. The only modem I found from Multitech is the MTCM-LSP3-B03 and in the instruction booklet a sticker in the instructions says "Correction: The MTCM requires a 3FF micro SIM card, not the 2FF mini SIM listed." I contacted our Cellular Rep. and they advise that Sprint has no idea what a 3FF micro SIM card is. Now I cannot be the only person that has one of these Cellular Modems in the entire world. If anyone has one of these thru Sprint please let me know what you did to get it up and running.
Topic: Verizon Wireless CDMA End Of Life
dan_metrosafe Replies: 2 Views: 6832	Forum: PageGate Support Posted: Thu Apr 04, 2019 7:09 am Subject: Verizon and cellular modems
dan_metrosafe Replies: 2 Views: 6832	Hi Aaron, you remember when I was purchasing cellular modems, the first Company I went to was Verizon and I was told that they do NOT allow a modem attached to a server on their network. Has this changed? I had to settle with AT&T and Sprint.
Topic: SNPP vs SMTP
dan_metrosafe Replies: 5 Views: 13521	Forum: PageGate Support Posted: Tue Dec 29, 2015 12:29 pm Subject: SNPP vs SMTP
dan_metrosafe Replies: 5 Views: 13521	I currently am setup with Sprint, Verizon and AT&T. Of the 3 AT&T is the only one that requires you to add their phones to the EMAG system before they will work. The other 2 you just enter your folks into PageGate and you are good to go!!
Topic: EMAG
dan_metrosafe Replies: 2 Views: 8896	Forum: PageGate Support Posted: Tue Dec 29, 2015 11:59 am Subject: EMAG
dan_metrosafe Replies: 2 Views: 8896	The Verizon Code can be fixed to the same number every time, because I just did it for my Agency and they are VERY happy. Log into your Verizon EMAG Site and click on "Connections" then click on "SNPP Connections". If you have added an SNPP connection then it should be listed there. Either create a connection or just click on the "Id" number. On the "Update SNPP Connection" screen the top field should be the "Fixed Code" field, click on the dropdown and choose a number and save it. Then try sending out Verizon pages, they should all us the same number each time.
Topic: Verizon Problem
Dan@MetroSafe Replies: 8 Views: 14623	Forum: PageGate Support Posted: Thu Apr 12, 2012 10:36 am Subject: Verizon Problem
Dan@MetroSafe Replies: 8 Views: 14623	Update, The Ohio Verizon Rep. called me and she will be contacting the Lawrence County OH 911 Center to see if she can help them get setup. Hope this helps!!
Topic: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Forum: Integration Related Questions Posted: Tue Apr 10, 2012 1:46 pm Subject: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Awesome, let me get with the CAD folks tomorrow and see where they stand with the test install and I will get back with you. Not sure how soon it will be we are coming up on the Kentucky Derby events here and we have a lot of stuff to prepare for that, I will let you know off line.
Topic: Verizon Problem
Dan@MetroSafe Replies: 8 Views: 14623	Forum: PageGate Support Posted: Tue Apr 10, 2012 1:42 pm Subject: Verizon Problem
Dan@MetroSafe Replies: 8 Views: 14623	We had the same issue here at our Center and I had a meeting with our local Verizon Wireless Rep. and she checked with Verizon and found out that Verizon would sign up our 911 Center with Verizon Emterprise Messaging at no cost. She sent me the paperwork and she got us setup. We are reliably sending messages to Verizon devices now using any protocol we choose. Currently we are using SNPP and it goes out very fast. Let me know if you are interested and I will send you the name of the Verizon Rep for your area.
Topic: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Forum: Integration Related Questions Posted: Tue Apr 10, 2012 1:27 pm Subject: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	This will be connecting to SVAPPS24 and I've already got the GetTAP module. According to the I/Page instructions it can use TAP or SNPP2 to send the information to the server, I'm still looking at that to see what I can do and what I will need.
Topic: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Forum: Integration Related Questions Posted: Mon Apr 09, 2012 10:53 am Subject: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	That is great! I am very interested in getting this up and running here. I have read through some of the documentation but this is going into areas that I'm not familiar with. Is this something I can contact Support for?
Topic: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Forum: Integration Related Questions Posted: Mon Apr 09, 2012 10:07 am Subject: Using PageGate with Intergraph CAD I/Page Module
Dan@MetroSafe Replies: 7 Views: 28641	Has anyone used PageGate with Intergraph CAD's I/Page Module. We are interested in using them together to send messages to Fire Units when they are dispatched. Just curious if you have got them working together, how does it work, ups, downs etc!! Thanks for any information.